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Park Place Motorcars Dallas
Dallas, TX
1,819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,819 reviews
October 19, 2020
Worst experience ever! Took my car in for the 70,000 check-up (Flex B). First my service rep had incorrect paperwork saying I was coming in for an oil change. I corrected him. I was told my car would check-up (Flex B). First my service rep had incorrect paperwork saying I was coming in for an oil change. I corrected him. I was told my car would be ready the next day at 9am. I called at 9 to see what was going on. Then I was told 2:30 pm. Starting at 3pm I left a voicemail and 2 texts to see what was going on. At 4pm they said it would be done at 5 pm. Then I couldn't get my invoice emailed to me. Was charged $400 for transmission fluid and filter service, which I did not ask for. They said they would only do that work if the customer requests it. I always do oil change and transmission someplace other than the dealer. On top of all of that, they washed my car and I could barely see out of the windshield because it was so smeared. Their solution was to give me $205 off my next visit and a platinum car wash. By far the worst customer service I have ever experienced. More
by dawnesposito24
Employees Worked With
Donte
October 18, 2020
Very patient and helpful, gave me the time I needed to make a decision on the car that I wanted. Truly knowledgeable and experienced salesman. make a decision on the car that I wanted. Truly knowledgeable and experienced salesman. More
by belk_carolyn
Employees Worked With
Winston Holyfield
October 15, 2020
Winston was very helpful in my new car experience will always recommend his service of excellent to all that’ll listen to purchase a automobile always recommend his service of excellent to all that’ll listen to purchase a automobile More
by Terry.w.Barry
Employees Worked With
Winston Holyfield
October 10, 2020
My purchase experience was effortless thanks to Andrew Riggs. Typically, the car buying process has always been time consuming. Andrew swiftly managed to get me in the vehicle I wanted and I drove it off Riggs. Typically, the car buying process has always been time consuming. Andrew swiftly managed to get me in the vehicle I wanted and I drove it off the lot shortly after arriving at the dealership. I am very satisfied with my second purchase at Park Place! Thanks Andrew! More
by Jay A
Employees Worked With
Andrew Riggs
October 06, 2020
Ramzi Baransi, awesome Sales Rep. I purchase an S63 AMG couple, because of the dollar amount my expectations were high , Ramzi gave me & my husband the white glove service he made our experience so smoot couple, because of the dollar amount my expectations were high , Ramzi gave me & my husband the white glove service he made our experience so smooth& pleasurable I didn’t want to leave. Ramzi definitely fits the decryption of high Class sales rep. Thank you Ramzi Mrs.jackson. More
by Salon upscale
Employees Worked With
Ramzi Baransi
October 06, 2020
Nice dealership with a great salesperson! Paul Loring was not only informative, but was understanding of our specific needs as new customers. He made us feel welcome and confident about the process. Dwight not only informative, but was understanding of our specific needs as new customers. He made us feel welcome and confident about the process. Dwight and Ashawna Miles More
by Dwightmiles64
Employees Worked With
Paul Loring
October 05, 2020
Ramzi was the best. He found me a very hard vehicle to locate and worked me out of a bad deal I had made on a vehicle I really didn't like. I highly recommend Park Place and Ramzi! locate and worked me out of a bad deal I had made on a vehicle I really didn't like. I highly recommend Park Place and Ramzi! More
by B Sullivan
Employees Worked With
Ramzi Baransi
September 30, 2020
Ramzi was excellent. Very easy to work with, was very upfront and honest about the sales process in getting a G wagon. No pressure sales, helped me build out and order a very nice car. Was easy to work upfront and honest about the sales process in getting a G wagon. No pressure sales, helped me build out and order a very nice car. Was easy to work with and talk to, would be comfortable working on any car sales with him. Thanks Ramzi! More
by Anupam Pradhan
Employees Worked With
Ramzi Baransi
September 14, 2020
I have to say everyone was very attentive but Brian Johnson was just awesome. I felt like I'd known him forever. Brain was very professional and made my experience very pleasurable and easy. I just app Johnson was just awesome. I felt like I'd known him forever. Brain was very professional and made my experience very pleasurable and easy. I just appreciated the time he took in making certain I understood the car buying process and he was very thorough and helpful. Thank you Brian Johnson More
by Dee-Dee
Employees Worked With
Brian Johnson, Sheddy Rose
