Park Place Motorcars Dallas

I have been using this dealer for about 6 years and have purchased 8 Mercedes Benz vehicles. This is a first class dealership. The people who work there make the dealership what it is. They are friendly, purchased 8 Mercedes Benz vehicles. This is a first class dealership. The people who work there make the dealership what it is. They are friendly, helpful and most of all professional. They are not there just to make the sale but to make sure you have the vehicle that is right for you. My salesman Ramzi and the sales manager Zach are top notch in every way. I will continue to buy vehicles from Park Place Lemmon Avenue. If you are in the market for a vehicle you should give them a try too. More

I bought a new SLK350 that was scheduled to be delivered in about 10 days. When the car arrived, there was 1 feature that had been on the paperwork but was not on the car. Jim Beebe and Hesham never missed in about 10 days. When the car arrived, there was 1 feature that had been on the paperwork but was not on the car. Jim Beebe and Hesham never missed a beat! They told me not to worry - they would make it right and WOW they sure did. Instead of leaving feeling upset about the car not being right, I went to my office the next day and shared the story of outstanding customer service that I experienced. They had me take the car I had purchased and then placed a production order for a new car that would include the missing feature (panoramic sky roof). When the new car came in, I went to the dealer, traded in the first car and drove off in my new car - no charge, no hassle, perfect. They didn't even charge me for the panoramic sky roof. This is how customer service should be. They went way above and beyond to take care of me and make the situation right without any hassle at all. Jim kept in contact with me and let me know the status of my new car. Hesham apologized and thanked me for giving them the opportunity to make it right. I will definitely buy from these guys again. More

Ned went above and beyond for me, the best car salesman I've ever worked with. He even went so far as to come to my house to set the garage door opener. No one has ever done that before. I've ever worked with. He even went so far as to come to my house to set the garage door opener. No one has ever done that before. More

Sue was very friendly but, more importantly, extremely knowledgeable about the GLK we purchased. I have never owned a Mercedes before (I have owned a number of BMW's) so we were leaning toward purchasing knowledgeable about the GLK we purchased. I have never owned a Mercedes before (I have owned a number of BMW's) so we were leaning toward purchasing a BMW. After comparing the automobiles we were considering (the GLK and the X-3) and the treatment we received at both dealerships, the decision was an easy one. Sue was exceptional in every respect. Keep her happy! Hubert Crouch More

Robert Stuckey was an absolute pleasure to work with. I felt like a valued customer while I was working with him. He was very knowledgeable, informative, and happy to answer my questions. I have had my n felt like a valued customer while I was working with him. He was very knowledgeable, informative, and happy to answer my questions. I have had my new Mercedes for one week and I can already tell that I am a Mercedes driver for life. Thank you, Robert. You're wonderful! More

Great dealership,sales person was great with good sense of humor ready to make adeal had good knowledge about the car finance dept. was great also of humor ready to make adeal had good knowledge about the car finance dept. was great also More

Great experience in buying a new car; very personable and attentive. It was a very extensive introduction about the dealership and service department. Brad and Hesham were superb. attentive. It was a very extensive introduction about the dealership and service department. Brad and Hesham were superb. More

Brad gets and A+++++ as a caring person as well as an auto salesmen. I will try to send all my friends to him. He is EXTRA SPECIAL!!!! auto salesmen. I will try to send all my friends to him. He is EXTRA SPECIAL!!!! More

The whole buying experience from start to finish went beyond my expectations! I have never had a more pleasurable, relaxing, and stress-free - and not to mention FUN buying process than the one I had at beyond my expectations! I have never had a more pleasurable, relaxing, and stress-free - and not to mention FUN buying process than the one I had at Park Place. Never once did I feel I was taken advantaged of or felt pressured into buying a car, but rather experienced the very opposite. Todd Wehba, my sales contact, went beyond the call of duty to help find me a car that was just exactly right. There were many options that would have been "okay," but Todd was determined to find me a car that was perfect. The service & attention to detail that Todd provided has made me reconsider why I would ever want to work with anyone else again. Must also mention Paul Clay in the Finance department who also gave tremendous service, and made the overall experience so enjoyable. It is with my full conviction that I refer this dealership, and esp. Todd - I am sure your experience will not be regrettable. More

I had a great experience at Park Place. Bernard Mullins was the best - knowledgeable, helpful and an all around great guy. I will continue to purchase my vehicles from Park Place and Bernard. Thanks! was the best - knowledgeable, helpful and an all around great guy. I will continue to purchase my vehicles from Park Place and Bernard. Thanks! More