Park Place Motorcars Dallas

Ray is a A+ attentive salesman, he is knowledgeable and an utmost professional! This is my 5th Mercedes Benz Purchase so I trust the brand. But Park Place needs to make sure the cars that are being sold as an utmost professional! This is my 5th Mercedes Benz Purchase so I trust the brand. But Park Place needs to make sure the cars that are being sold as CPO truly meet those standards. My vehicle has had to be returned 3 times in my first 30 days of purchasing. Ray has gone out of his way to be accommodating to all these issues which are not his fault, and I appreciate it, but all this could have been avoided IF the CPO inspection would have been done properly upfront. I thank him for his attentiveness, and Park Place needs to supply their salespeople with a TRULY certified product. More

Great initial experience and I didn’t have to meet a manager!!!! For me - I buy a car - not looking for a “relationship” and they didn’t push this! manager!!!! For me - I buy a car - not looking for a “relationship” and they didn’t push this! More

Jay Serio was GREAT! I went to many different dealers doing research on multiple luxury vehicles. Jay Serio was the first rep that I dealt with AND the last! He was by f I went to many different dealers doing research on multiple luxury vehicles. Jay Serio was the first rep that I dealt with AND the last! He was by far the most informative and down to earth sales rep I encountered. He is truly an outstanding sales rep, but an even better person...he makes the buying experience fun! More

David was a joy to work with. He is honest & straight forward with you. I look forward to working with him again. Thank you David!! Heather forward with you. I look forward to working with him again. Thank you David!! Heather More

Erik Bohdan was responsive and knowledgeable and didn’t waste my time..... I will use park place for all future purchases. Mercedes Benz Plano was old dealer and they are terrible and i will never refer an waste my time..... I will use park place for all future purchases. Mercedes Benz Plano was old dealer and they are terrible and i will never refer anyone to them. More

Best car purchase experience ever! Brian Johnson made my last lease the most enjoyable car acquisition I have ever experienced. He was very thorough in every detail - even a couple of Brian Johnson made my last lease the most enjoyable car acquisition I have ever experienced. He was very thorough in every detail - even a couple of extra things (dealing with XM, etc.) that were absolutely above and beyond my expectations. He was punctual, incredibly kind and thoughtful and covered every detail necessary! This was my first purchase from Park Place but it's now the only place I will ever use. More

Came all the way from Bossier City and Mark made the sale so simple. Very polite and I would definitely recommend Mark and Park Place!! so simple. Very polite and I would definitely recommend Mark and Park Place!! More

New Lease Made Easy This will be our eighth Mercedes lease with Park Place. We have worked with Nedd Ross for seven of our leases and since his retirement, we had the fi This will be our eighth Mercedes lease with Park Place. We have worked with Nedd Ross for seven of our leases and since his retirement, we had the first experience of working with Brian. Of course, we were accustomed to working with Nedd for almost 20 years but open to working with Brian. He impressed both my husband and I and exceeded our expectations. He is thorough, prompt, organized, personable and made our lease from an old to a new car experience pleasant. I highly recommend working with Brian. You will not be sorry! More

New to me GL350 B1 Service.. Took my new to me 2015 GL350 3.0L Diesel in for service and check up before I take my family on a 2000 mile road trip.. I let Assistant Service Manage Took my new to me 2015 GL350 3.0L Diesel in for service and check up before I take my family on a 2000 mile road trip.. I let Assistant Service Manager Michael Hayes know my concerns with my new vehicle and my intended use of road tripping with it and he insured me he would have it completely checked out before our adventure. He contacted me the next morning with a few concurs, Brake Fluid flush, Broken Dip Stick, Ram Air intake hose (all of these I was expecting and ready to approve for fix) Then he added BlueDef (150.00) Tires (1400.00) and Alignment (250.00) I knew it needed tires, but found them online for 750.00, Def 24.00 at Costco and the alignment I will find out after the new tires. I told him so and he did not disagree or try to change my mind.. I was shocked, no pushy service guy. Picked up vehicle and it was cleaned and ready to go... New Tires and Alignment this week and we are good to go. More

Excellent service, no pushy sales. Mr Dexter went above and beyond. Will recommend him any day. Worked with my credit union for the financing aspect. and beyond. Will recommend him any day. Worked with my credit union for the financing aspect. More