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Park Place Motorcars Dallas

Dallas, TX

4.6
1,818 Reviews

6113 Lemmon Ave

Dallas, TX

75209

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Showing 1,818 reviews

July 12, 2020

Dealership was great! I had a good experience at this dealership. First I shopped for an SUV, but was no happy the car itself and then came back and looked at another car, More

by SClass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
July 11, 2020

Diesel E350 has never been the same since I had it serviced! I took my vehicle for service at the Park Place Mercedes dealership on Lemmon Ave in Dallas, TX. Initially I took it to the dealership because my AC More

by hjaquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kortina Chandler and Mike G
Jul 22, 2020 -

Park Place Motorcars Dallas responded

Hi, Hector! I am sincerely sorry for the repeated concerns you experienced and we completely understand the frustration and again, apologize as it's never our intention to inconvenience our clients. That being said, I am glad that at the very least, Kortina provided exemplary customer service to you during this frustrating time. I do hope that we can work with you to resolve your concern one and for all, and earn your trust back in the months to come if given the opportunity. Please feel free to reach out to Kortina directly should have any questions or would like any further follow-up. Thank you for sharing your experience, and we hope you have a wonderful rest of your week!

July 11, 2020

One of the most arrogant jerks I have ever met In looking at several used car options -and being a previous PP buyer I dropped in on David. I drove two cars in the morning and had some questions to More

by No longer a client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Ward
Jul 22, 2020 -

Park Place Motorcars Dallas responded

Hello! I'm sorry that you left your experience with a negative impression. We value meeting our clients where they are and assisting them throughout the purchase process however that may be. I'd love to be able to assist you and earn your trust back in the Park Place experience, by having a new member our team reach out if you are still interested in test driving. If this is of interest, please feel free to reach out to me directly at social@parkplace.com. Thank you so much for sharing your experience so that we may address your specific concerns and, if given the chance, improve your experience moving forward. Have a wonderful rest of your week!

July 10, 2020

Craig is amazing!! Would recommend him to everyone!! He made my first experience buy a car from another state easy and less stressful!! Would recommend him to all my family and friends!! More

by Ranaamawinp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Best
July 08, 2020

So Craig Best is our salesman and Joel Moss is the Manager. The BEST team to make our experience the BEST. THANK YOU & GOD BLESS Y’ALL. Mr Best is simply the BEST. More

by Ebby
Recommend Dealer
Yes
Employees Worked With
Craig Best, Joel Moss
July 07, 2020

Tyson Anderson was awesome! He wasn’t pushy, listed to what I was looking for and found me the perfect vehicle! The dealership was clean and everyone was friendly. I highly recommend Tyson and Park Place! More

by Phawkin1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Anderson
July 07, 2020

Great experience buying a Mercedes convertible (used) Parrish was there for everything I needed. Very honest presentation of the car, prepared everything for my arrival (flew in from Santa Fe), and even p More

by lonergan.john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parrish Michener
July 03, 2020

Great experience/ Even better Saleswoman: Sydney Vanderpool Not only did I make a decision to purchase a new vehicle during the insane Covid-19 shutdown, I did it with ease because of Sydney. She was very profe More

by lauriebethlittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Vanderpool
July 03, 2020

Naman is spectacular! He is a very knowledgeable, kind, and patient! I can’t count all the emails that I sent him and he always took time to answer them. He was able to find the car that I dreamed of. Ther More

by Dr. Lourdes
Recommend Dealer
Yes
Employees Worked With
Naman Kaushal
July 01, 2020

Great service from Tyson Anderson. He made the experience very delightful. He was professional and thorough throughout the whole process. Great person and great salesman! More

by Parish
Recommend Dealer
Yes
Employees Worked With
Tyson Anderson
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