Park Place Motorcars Dallas

Outstanding buying experience! This car buying experience was like no other I have ever had. It was enjoyable and completely stress-free, by far the easiest. Living in Houston, most This car buying experience was like no other I have ever had. It was enjoyable and completely stress-free, by far the easiest. Living in Houston, most of my communication with Craig was over the phone. He was fantastic: very responsive and thorough, making sure all my questions were addressed and there were zero surprises. I highly recommend Park Place, and Craig Best in particular. More

Bought my car from John Santos I recently bought a car from John Santos. Great experience all around. He was very knowledgeable about the car and sales process, and didn't use any a I recently bought a car from John Santos. Great experience all around. He was very knowledgeable about the car and sales process, and didn't use any annoying pressure tactics that some dealers/salespeople favor. I would definitely buy another car from him. More

Best Car Buying Experience Like many people, based on past experience, I go into car buying opportunities with stress and trepidation. I immediately took a liking to my salesman Like many people, based on past experience, I go into car buying opportunities with stress and trepidation. I immediately took a liking to my salesman, Dave Ward, at Park Place Motorcars. He was friendly, very knowledgable and properly set my expectations on the buying experience at Park Place. I loved the fact that I only interacted with Dave from start to finish. I would highly recommend Dave to all of my family and friends. More

Quoted one price for a replacement key for specific VIN (fob/blade/programming) on the phone and then called AFTER I had dropped off the car telling me it would cost 30% more than quoted. When I asked w (fob/blade/programming) on the phone and then called AFTER I had dropped off the car telling me it would cost 30% more than quoted. When I asked why the difference they said they didn't know. A failed Customer Experience on two levels. but they don't care. More

Purchase of a new vehicle Excellent presentation of the vehicle. Explained everything in a professional way. Very patient with me and let me make up my own mind. Ramzi and J Excellent presentation of the vehicle. Explained everything in a professional way. Very patient with me and let me make up my own mind. Ramzi and Jordan make a wonderful team. Its as if I have known them for years. Totally recommend them to anyone. More

While working the back, or graveyard shift, I was searching online for a pre-owned Ford Edge. I came across the vehicle I wanted at Park Place Motorcars Mercedes Benz. I left a message at around 2: searching online for a pre-owned Ford Edge. I came across the vehicle I wanted at Park Place Motorcars Mercedes Benz. I left a message at around 2:30 AM, and received an email at 8:30AM from my dedicated salesman, Shilo Gipson. I then called Shilo, who sent all of the info I had asked for, worked with me on getting financing and an estimated trade for my vehicle, all by noon, with the majority of the 3+ hours of time being wasted by me, napping. Shilo was patient, understanding, and very willing to help. I will consider using Shilo on my next purchase if his dealership has a vehicle I'm looking for. More

Amazing He is a very good sale person he helped me and my family with many things he is very kind and very nice. If i come back i would come to him most defin He is a very good sale person he helped me and my family with many things he is very kind and very nice. If i come back i would come to him most definitely More

Best customer service, very helpful and patient. I am very happy with my purchase and David was really helpful and attentive. First time buyer and I am glad I had him to help me out! very happy with my purchase and David was really helpful and attentive. First time buyer and I am glad I had him to help me out! More

Worst Ever, Every time I take my car in for an oil change or minor repair, when I leave, something else is wrong, Worst Ever or minor repair, when I leave, something else is wrong, Worst Ever More

Always Have Great Service I've had my car there for regular maintenance twice since purchasing it and have always found the service exceeds my expectations. The entire process I've had my car there for regular maintenance twice since purchasing it and have always found the service exceeds my expectations. The entire process runs smoothly from start to finish and my car is always ready when promised. More