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Park Place Motorcars Dallas
Dallas, TX
1,852 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 13, 2025
I recently was locked in to purchase a G580e from this dealership, working with Sales Consultant Ben. After placing a 50% deposit on my credit card and preparing to wire the remaining balance, I was infor dealership, working with Sales Consultant Ben. After placing a 50% deposit on my credit card and preparing to wire the remaining balance, I was informed—only at that point—that the vehicle was under a stop sale and behind a dozen other cars. This was never mentioned during any of our conversations, even as we finalized terms. We’d processed credit and all on Thursday, this news is coming Friday at 4:30PM. We had been in clear contact all day Friday, and the only open item was whether they’d adjust the trade-in by $2–3K. That simple question took over five hours to get a definitive “no.” The issue wasn’t the answer—it was the lack of urgency and communication throughout what should have been a straightforward process. I’d asked to pop by on Thursday to see the vehicle, and was told he’d be unavailable and no one is could show it because he’d half to split half his commission. I respected that and accommodated that, but still… As someone who has purchased nearly 20 vehicles across various dealerships (6 Mercedes Benz), I’ve rarely encountered this level of rigidity, lack of urgency or disengagement. I wasn’t pushing for major concessions—just sharing feedback about how the experience was handled, especially if this was the beginning of a new relationship after moving to Dallas. Instead, I received a follow-up call saying that because I shared my concerns, the store director decided to cancel the order entirely. I was offered the director’s number, but at that point, it felt more like a party line more than a genuine interest in resolving the situation or understanding the frustration. Overall, it was a disappointing interaction. More
by jaylen
Employees Worked With
Ben Seilsepour
June 09, 2025
Richard was very professional throughout the entire purchase. He made the experience a pleasure from start to finish. I'll will recommend him and highly orwhen another vehicle need or want arises. purchase. He made the experience a pleasure from start to finish. I'll will recommend him and highly orwhen another vehicle need or want arises. Thank you Richard More
by ddodds43
Employees Worked With
Richard Sanchez
May 24, 2025
Jose Hernandez in the Service Department provided exceptional service throughout my entire car repair experience. I'm extremely pleased and would recommend this dealership to anyone looking to purcha exceptional service throughout my entire car repair experience. I'm extremely pleased and would recommend this dealership to anyone looking to purchase their first vehicle or field vehicle maintenance. More
by kbsmith0007
Employees Worked With
Jose Hernandez
May 19, 2025
Very nice dealership. Comfortable clean. Excellent sales people. Ver knowledgable and helpful. Went above and beyond to accommodate us. Comfortable clean. Excellent sales people. Ver knowledgable and helpful. Went above and beyond to accommodate us. More
by storerb
Employees Worked With
Paul Loring
May 17, 2025
My salesman KaDarius Durham at Mercedes Park Place Dealership in Dallas, TX located on Lemmon Avenue is one of the best and it was a great experience and he rendered exceptional service, and his profe Dealership in Dallas, TX located on Lemmon Avenue is one of the best and it was a great experience and he rendered exceptional service, and his professionalism and knowledge were invaluable. I appreciated how he help me underrstand the features of my beautiful blessed car and willingness to go above and beyond was greatly appreciated. KUDOS!!!! More
by KJ
Employees Worked With
Bobby Vance, KaDarius Durham
