Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Park Place Motorcars Dallas
Dallas, TX
1,819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,819 reviews
July 15, 2019
Great experience! I came in to look at cars the day after the June 2019 storm that had large parts of Dallas without electricity. Even without power at your facility, y I came in to look at cars the day after the June 2019 storm that had large parts of Dallas without electricity. Even without power at your facility, you guys made it easy for me to pick out a car...and rest was done over the phone or by email, with the car delivered to my home the next day. Thanks for making it easy! More
by Dave
Employees Worked With
Michael Brignac, Zach Gilbert
July 14, 2019
You have to go to Tyson!! Tyson is absolutely amazing at this dealership! I just was looking around the parking lot when Tyson came over to introduce himself and invite me insi Tyson is absolutely amazing at this dealership! I just was looking around the parking lot when Tyson came over to introduce himself and invite me inside. I honestly wasn’t thinking that I was going to purchase anything but Tyson gave me such a good deal and offer I couldn’t refuse, and now I can say I am a Mercedes Benz owner! This is the best car buying experience I have ever had. They are such professionals here. Tyson explained everything he was doing clearly in a way that I understood everything and made me feel super comfortable and confident that I was getting the best deal he could offer. Go and see him! More
by Zach Biersmith
Employees Worked With
Tyson Anderson
July 14, 2019
Amazing Customer Service Andrew made the car buying process a breeze without being pushy!! He made sure I was always comfortable and made every scenario about me! He nailed my Andrew made the car buying process a breeze without being pushy!! He made sure I was always comfortable and made every scenario about me! He nailed my wishlist and did not stop until we found the perfect car! Ended up getting a Mercedes GLC 300 and I absolutely love it! I will be going to Andrew for all the rest of my cars!! More
by Michala1014
Employees Worked With
Andrew Riggs
July 12, 2019
Compaint againt Service Dept and Advisors You go in for an oil change and Service A on your mercedes and get a quote back for numerous items that they say you need replaced with an estimate ov You go in for an oil change and Service A on your mercedes and get a quote back for numerous items that they say you need replaced with an estimate over $2,300. I complained which got a manager (Sina)to contact me stating if I bring it back in they'll get another set of eyes on it to make sure that's what I need and I can watch as they do this. I decided to get a loaner car to get back to my office which turned out to be a mistake. Something that should have taken 1.5hrs tops took from 9:30am Monday morning (7/01) until 11:00am Wednesday (7/3). Then at that time looking under the hood to verify photos they took to show me what I needed to replace I notice a hose they left off of my car. I had to drive back to the dealership that same day, got another loaner which I had until Monday 7/08. Horrible customer service. The advisor (Madison) told me she would call me back several times but didn't. Repeatedly lied about oh I'll get you taken care of don't worry to "no that part wasn't on your car to begin with but we fixed it for no charge". That's hard to believe that part would have been missed since they listed numerous items that they thought I needed to replace or have repaired. I know they would have listed that on the quote as well. And with all email correspondence I cc'd Sina in the email with Madison and he never replied or stepped in to offer his assistance other than me bringing my car in for another set of eyes to look at it. I won't be back and I advise others to do the same. More
by zanetta29
Employees Worked With
Madison Villareal and Sina Sanaee
July 10, 2019
Very helpful and provided all the information i needed. Helped me find the car i wanted and compared their purchase package to the competition explaining the hidden value that Park Place had to offer over t Helped me find the car i wanted and compared their purchase package to the competition explaining the hidden value that Park Place had to offer over the term of ownership. In the end making me a satisfied buyer. More
by Brian F
Employees Worked With
Andrew Riggs
July 08, 2019
Great service, no pressure! My family and I had to chance to work with David Ward at Park Place and it was a great experience. This was the fourth dealership that we had been to My family and I had to chance to work with David Ward at Park Place and it was a great experience. This was the fourth dealership that we had been to and after growing tired of salesman David was a welcome relief. He walked us through the process, got us the trade-in value we wanted and got to know us in the process. Thank the good Lord for David Ward! More
by Tyler James
Employees Worked With
David Ward
July 02, 2019
Awesome experience! From the time Craig Best introduced himself to me and I test drove my car, I knew I wanted to purchase my vehicle. Craig was very informative about th From the time Craig Best introduced himself to me and I test drove my car, I knew I wanted to purchase my vehicle. Craig was very informative about the vehicle and the dealership and he answered all questions that I had without hesitation. No pressure at all from him to purchase my vehicle. Very happy with decision to purchase from Park Place. More
by Rockin Rob
Employees Worked With
Craig Best
June 28, 2019
It was very pleasant and accommodating Tyson Anderson was very personable and helpful in every way he could! He made the process as smooth as possible! I would highly recommend this parti Tyson Anderson was very personable and helpful in every way he could! He made the process as smooth as possible! I would highly recommend this particular dealership! More
by 2016e350
Employees Worked With
The lady who explained car operating details was wonderful!How to use the phone, features etc, Tyson Anderson
June 27, 2019
Painless and enjoyable... who knew We can truthfully say our experience with Augustine in purchasing our car was painless and enjoyable. He met us on our time schedule, answered all of We can truthfully say our experience with Augustine in purchasing our car was painless and enjoyable. He met us on our time schedule, answered all of our questions in layman's terms, and made the car buying experience actually enjoyable. Augustine is personable, kind, and put us at ease with his calm demeanor and knowledge of the Mercedes brand. This was our first purchase from Park Place and we look forward to returning. FYI - Hubby loved the trail mix in the waiting area. More
by lamarche
Employees Worked With
Augustine Oboh
June 27, 2019
Smooth and easy Working with Alan Johnson at Park Place Dallas was a very pleasant experience. Alan was very professional and did not pressure me at all to make a dec Working with Alan Johnson at Park Place Dallas was a very pleasant experience. Alan was very professional and did not pressure me at all to make a decision about purchasing a new vehicle. I liked the new process of the sales person handling the paperwork from purchase to financing to executing the documents. More
by Alan CPA
Employees Worked With
Alan Johnson
