
Park Place Motorcars Dallas
Dallas, TX
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Perfect Sales Experience Just like most other places these days, Park Place Motor Cars implemented all newest technologies, digital experience and online tools. But unlike man Just like most other places these days, Park Place Motor Cars implemented all newest technologies, digital experience and online tools. But unlike many other places, Park Place sales staff still knows what good old customer service is. Randy Massey is a shining example of a professional salesman. Willing to help, listening, attentive to details. I purchased a car from Randy recently and my whole experience with him was perfect. From the first phone call and all the way to mounting license plates to my newly purchased car, Randy was professional, courteous and truly willing to help. Randy answered all my questions about the vehicle, provided all required documents, arranged all financial details. Interaction with Randy was always pleasant and efficient. Big thanks to Randy for making my cars purchase experience perfect! More
Unsavory salesmen I considered purchasing a pre owned vehichle to replace my current car. I was paired up Craig Best to help me find something. We considered a C63 and I considered purchasing a pre owned vehichle to replace my current car. I was paired up Craig Best to help me find something. We considered a C63 and spoke to him at a length about his experience as a salesman and shared stories with him. This got out of hand. He began to express his undying love for donald trump and his policies. I felt very uncomfortable at this point and decided to end our conversation. I thanked him for his time and let him know I would get back to him on my decision to purchase from him. As I was walking out of the dealership he shouted "Go trump" with a fist in the air. I do not believe political beliefs should be a topic of discussion in a professional setting, and I believe Craig Best crossed that boundary. I cannot support a dealership who employs salesmen who are willing to stand behind a buffoon and risk their raport with a client over it. More
Excellent service and so knowledgeable! Brett is the most knowledgeable salesman I have ever encountered in car shopping! I knew the features I wanted but had many questions about the improv Brett is the most knowledgeable salesman I have ever encountered in car shopping! I knew the features I wanted but had many questions about the improvements since my last MB. He answered all my questions and gave suggestions and ideas on other features. He took the time to make sure we felt comfortable with the car. I would definitely contact him for future purchases! More
Great Customer Service Judy at Park Place is wonderful she listened to my needs and promptly return phone calls. Ms. Judy goes Above & Beyond the Call of Duty. Love her to Judy at Park Place is wonderful she listened to my needs and promptly return phone calls. Ms. Judy goes Above & Beyond the Call of Duty. Love her to death and her assistant Axel. More
A Wonderful Experience! Craig was the most amazing sales rep I have ever encountered. He made my experience easy and fun! The process was the simplest buying experience ever Craig was the most amazing sales rep I have ever encountered. He made my experience easy and fun! The process was the simplest buying experience ever! His knowledge, patience, and care really helped me feel comfortable and at ease throughout the process. Craig's customer service skills were truly ASTOUNDING!!! More
Customer Setvice review / Lease to own purchase My sales rep/ agent Mark Alexander was pleasant and very helpful. I am happy with his help and assistance. I would be happy to refer customers. Th My sales rep/ agent Mark Alexander was pleasant and very helpful. I am happy with his help and assistance. I would be happy to refer customers. Thank you, Teresita Villoria More
A Great Experience Made Better Because It Was So Easy The whole process of buying my car was so easy - from start to finish: including searching vehicle options online and signing paperwork on the iPad. A The whole process of buying my car was so easy - from start to finish: including searching vehicle options online and signing paperwork on the iPad. Almost immediately after signing up for more information, I was contacted by phone, text and email — which allowed me to communicate with the team in the way I was most comfortable. And the iPad made the contract process much less overwhelming than previous car purchases — which again, elevated the whole experience. More
Extra Mile Mark literally went more than the extra mile for me. He drove the SUV I was interested in, to test park it in my garage. It just fit! He was very pr Mark literally went more than the extra mile for me. He drove the SUV I was interested in, to test park it in my garage. It just fit! He was very professional and personable. I appreciated that Park Place doesn't waste the customers time by allowing the sales person to deal with autonomy. More
Great Dealership Just concluded a purchase of a new Benz at Park Place. The purchase was the tenth in my lifetime, and easily the best, easiest of them all. Erik Bohda Just concluded a purchase of a new Benz at Park Place. The purchase was the tenth in my lifetime, and easily the best, easiest of them all. Erik Bohdan handled the sale for them, and was great to deal with. Everyone from the receptionists at the front door, to the sales staff, to the managers was very welcoming. I actually felt like they were glad I was there, which is sadly rare. I cannot recommend this dealership enough. More
Great Experience! I did my research and asked around not only about the next car I was going to purchase but also the dealership. Just the thought of having to deal wi I did my research and asked around not only about the next car I was going to purchase but also the dealership. Just the thought of having to deal with a car dealership made me cringe, but if I knew then what I know now I wouldn't have taken so long. Once I spoke with Dave on the phone I didn't hesitate to scheduled a test drive. He was great to work with and Park Place is an excellent dealership. He respected what I was looking for, answered all my questions, provided me with options but wasn't pushy. I chose a C300 and so glad I did! I am definitely a Park Place customer for life and I will be contacting Dave for my next purchase! More