
Park Place Motorcars Dallas
Dallas, TX
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A Wonderful Experience! Craig was the most amazing sales rep I have ever encountered. He made my experience easy and fun! The process was the simplest buying experience ever Craig was the most amazing sales rep I have ever encountered. He made my experience easy and fun! The process was the simplest buying experience ever! His knowledge, patience, and care really helped me feel comfortable and at ease throughout the process. Craig's customer service skills were truly ASTOUNDING!!! More
Customer Setvice review / Lease to own purchase My sales rep/ agent Mark Alexander was pleasant and very helpful. I am happy with his help and assistance. I would be happy to refer customers. Th My sales rep/ agent Mark Alexander was pleasant and very helpful. I am happy with his help and assistance. I would be happy to refer customers. Thank you, Teresita Villoria More
Extra Mile Mark literally went more than the extra mile for me. He drove the SUV I was interested in, to test park it in my garage. It just fit! He was very pr Mark literally went more than the extra mile for me. He drove the SUV I was interested in, to test park it in my garage. It just fit! He was very professional and personable. I appreciated that Park Place doesn't waste the customers time by allowing the sales person to deal with autonomy. More
A Great Experience Made Better Because It Was So Easy The whole process of buying my car was so easy - from start to finish: including searching vehicle options online and signing paperwork on the iPad. A The whole process of buying my car was so easy - from start to finish: including searching vehicle options online and signing paperwork on the iPad. Almost immediately after signing up for more information, I was contacted by phone, text and email — which allowed me to communicate with the team in the way I was most comfortable. And the iPad made the contract process much less overwhelming than previous car purchases — which again, elevated the whole experience. More
Great Dealership Just concluded a purchase of a new Benz at Park Place. The purchase was the tenth in my lifetime, and easily the best, easiest of them all. Erik Bohda Just concluded a purchase of a new Benz at Park Place. The purchase was the tenth in my lifetime, and easily the best, easiest of them all. Erik Bohdan handled the sale for them, and was great to deal with. Everyone from the receptionists at the front door, to the sales staff, to the managers was very welcoming. I actually felt like they were glad I was there, which is sadly rare. I cannot recommend this dealership enough. More
Great Experience! I did my research and asked around not only about the next car I was going to purchase but also the dealership. Just the thought of having to deal wi I did my research and asked around not only about the next car I was going to purchase but also the dealership. Just the thought of having to deal with a car dealership made me cringe, but if I knew then what I know now I wouldn't have taken so long. Once I spoke with Dave on the phone I didn't hesitate to scheduled a test drive. He was great to work with and Park Place is an excellent dealership. He respected what I was looking for, answered all my questions, provided me with options but wasn't pushy. I chose a C300 and so glad I did! I am definitely a Park Place customer for life and I will be contacting Dave for my next purchase! More
They are the best I have bought cars from Park Place for years. They just continue to get better (if that is possible) every year. I would highly recommend purchasing y I have bought cars from Park Place for years. They just continue to get better (if that is possible) every year. I would highly recommend purchasing your next car here. More
Excellent Luis did a great job helping me with my car. I love my Mercedes c300. It was very nice to visit your dealer. So awesome !!!! Luis did a great job helping me with my car. I love my Mercedes c300. It was very nice to visit your dealer. So awesome !!!! More
Incomplete service I called ahead because my charging stations were not working and scheduled a loaner car and they said they could fix problem and that I should wait. I called ahead because my charging stations were not working and scheduled a loaner car and they said they could fix problem and that I should wait. I waited 2 hours and they placed me back in the car saying it was fixed but never checked their work. I sat down and it did not work do now I have to wait again and I have waisted my entire morning when I had planned to leave the car and come back. The service department may not be qualified to repair every problem you have with your mercedes so take it to another dealership that have the capability and care to maintain your car. RON More
Rola Belew / Ed Bonelli We bought our 4th car from Park Place recently and once again the experience was positive. One of the main reason for the positive experience is due We bought our 4th car from Park Place recently and once again the experience was positive. One of the main reason for the positive experience is due to Rola Belew. He kept me informed, knew what he was talking about, didn't pressure me on the purchase. He made the difference in the experience. Thanks Rola!! I have to also give kudos to Ed Bonnelli over the years of fine service from the Service Department. Thanks - Michael Davis More