Park Place Motorcars Dallas

Oscar had great knowledge of the vehicle and gave us great service in our buying process. He made it easy and a relaxed process. His assistant Omar was solid support so they made a great team making u great service in our buying process. He made it easy and a relaxed process. His assistant Omar was solid support so they made a great team making us feel like their only customer on one of the busiest year end sales days of the year. More

I worked with JACK on this deal. He was extremely professional! Along with the finance team! They did everything they could to make sure we got the best deal for my situation, and th He was extremely professional! Along with the finance team! They did everything they could to make sure we got the best deal for my situation, and they were extremely patient. I will definitely buy another car from them! More

Keith Taylor made my car buying experience a lot of fun. The way it should be. Thank you, Keith. The way it should be. Thank you, Keith. More

Great customer service. 100% recommend!! I will definitely return again on my new vehicle purchase. 100% recommend!! I will definitely return again on my new vehicle purchase. More

I only dealt with the salesman Chris and he did a fantastic job. Timely efficient first of all. fantastic job. Timely efficient first of all. More

I got a salesman with a very good experience and knowledge was able to a car that was looking at my price range! knowledge was able to a car that was looking at my price range! More

My experience with Park Place of Dallas was wonderful. My sales associate (Richard) found me the perfect vehicle and was very knowledgeable and helpful during the entire experience. I highly recommend My sales associate (Richard) found me the perfect vehicle and was very knowledgeable and helpful during the entire experience. I highly recommend this dealership if you are in the market for a new car. More

Absolutely Amazing Service! CJ (the Best Service Mgr), Billy (Customer Service at its FINEST) and Walter in Service are the definition of Teamwork. 5-Stars from Sabrina!! I am CJ (the Best Service Mgr), Billy (Customer Service at its FINEST) and Walter in Service are the definition of Teamwork. 5-Stars from Sabrina!! I am beyond happy with the Service from Park Place Staff. I will continue to make Park Place on Lemmon my One Stop shop. Oh, one more thing...Kortina you will be truly missed at this location. Thanks, Park Place! More

My experience with Park Place Mercedes dealership was nothing short of disappointing. I had to call them several times spoke with Bethany , jose and another advisor to get updates on the status of my veh nothing short of disappointing. I had to call them several times spoke with Bethany , jose and another advisor to get updates on the status of my vehicle, Bethany said if I wanted immediate answers I needed to come up to dealership and wait, hope was helpful but still no update. I spoke with the manager and he was not solution driven on my vehicle. It's baffling that a dealership of this caliber lacks intuitive service to assist with a loaner car, even after I spoke to the manager. The real frustration began when I inquired about the damage to my car. The technician's information was about as clear as mud, and the service manager seemed put out by my legitimate questions. Initially, I was quoted $1,300 for the repairs, but after the service, the bill suddenly ballooned to a staggering $9,000 with a recommendation of I could not drive it due to additional repair’s needed. This sort of ambiguity and lack of transparency is completely unacceptable. All in all, my experience with Park Place Mercedes left me thoroughly disappointed and questioning their commitment to quality service and customer satisfaction. I wouldn't recommend this dealership to anyone looking for a hassle-free, honest, and accommodating experience. They did not live up to their mission statement presented : At Park Place, we're driven by the world's finest automotive brands. And since our founding in 1986, we've dedicated ourselves to delivering the dealership excellence they deserve. That's why we provide the highest level of client service, custom-fit to you. Going beyond just selling cars to cultivating real relationships. Building trust and understanding your needs. And creating extraordinary ownership experiences for thousands of loyal clients. That's what makes us Experts in Excellence. More