Back

Park Place Motorcars Dallas

Dallas, TX

4.6
1,815 Reviews

6113 Lemmon Ave

Dallas, TX

75209

Directions

By Type

Showing 1,815 reviews

July 05, 2017

Outstanding Service and Support I have worked with Sue Hagle since 1985 and each new car experience has been excellent. Sue's professionalism and personality has made working with Pa More

by linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Hagle
June 29, 2017

One of the best auto buying experiences ever! Nelson is very professional and got me the deal I wanted. I highly recommend this dealership and especially Nelson. No pressure, just top notch custom More

by MarlaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Oribhabor
June 29, 2017

Just disrespectful This is my second time ever writing a review for Park Place Motors,and Im dure it will probably be my last,I had my CLS towed into Park Place Motors, More

by Cowboysmed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kortina Chandler
Jul 25, 2017 -

Park Place Motorcars Dallas responded

We are sorry to hear that your recent experiences have not been enjoyable. From our understanding, our team did attempt to communicate with you throughout the process, but there were some difficulties in reaching you. We have taken your feedback to our management team so that we can further improve our communication efforts for future service experiences.

Jul 26, 2017 -

Cowboysmed responded

LIES ,LIES,LIES, now 4 days short of a mounth you post a response saying that Mgt. Tried to contact me ,Who,When,? I Never talked to mgt on that day and i was standing in the middle of the service floor asking to speak to someone in mgt .Non of my phone ,or voice mail records indicate that ever took place ...but it is well documented in the towing service logg,how long they waited and why .Never did any person from park place attempt to make this better or safer .The only goal they had after me getting upset about having to waite 2 hr for something that should have taken 10min max ,And costing me 125.00 for tow service ,189.00 for an incorrect diagnostic was getting me the xxxx out of there at any cost without considering my safe .put me in my car with the blessing of its ok to drive and 3 mile later Im going 60 mph and light come on and no breaks ,and having to call another tow truck and loose more money due to the incompetence of my service advisor, to you i may just be another unsatisfied customer, But Im the life support of my family and business, and all could have been lost that day on the toll road if i didnt make the right maneuvers to get my powerless ,breakless ,car off that busy toll road ...so excuss me if i say that responce is bull@$&%.I will make sure i still share this experience with my friends and family who are also Parkplace customers. And make sure that i encourage all of them who have had bad experiences to post them and share them especially my colleagues with the dallas cowboys ..

June 28, 2017

Always great This is my 4th Mercedes and I always go to Park Place because they have the best customer service, inventory and price. I trust that they car I purcha More

by Msmorena04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nedd Ross, Brian Johnson
June 27, 2017

Magical I went in and wasn't expecting to buy a car but Michael was so helpful. He went the extra mile for me and I really appreciated him. He was very person More

by Magic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brignac
June 24, 2017

Recent Car Purchase Just bought a certified pre-owned from Park Place. Winston Holyfield was a knowledgeable and helpful sales person. Made for a great experience. Would More

by john
Recommend Dealer
Yes
Employees Worked With
Winston Holyfield
June 22, 2017

Excellent service This is the best experience I had buying a car at any dealership. Great premises , Outstanding knowledge and service from Eric P. The whole process More

by Jjcarrier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
June 21, 2017

Great deal Park place is a great place specially all customer service like Nelson thank you for all you help was a great expirence to work with you and everythin More

by Eli Ilan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Oribhabor
June 21, 2017

New car purchase For over 20 years, Sue Hagle has provided my family with her outstanding customer service and expertise. She has made the car buying experience such More

by Amy Keiffer-Womack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Hagle
June 19, 2017

New Car Experience I would like to thank Rola for all of his help and expertise in making my decision to purchase my new CLA250. I was on the parking lot of the dealers More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rola' Belew
...
79
...