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Park Place Motorcars Dallas
Dallas, TX
1,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 13, 2017
David Ward was GREAT! David worked with me to provide some more information about a GLC. Even though I was buying the car at another dealership, David provided me with fant David worked with me to provide some more information about a GLC. Even though I was buying the car at another dealership, David provided me with fantastic service regardless and went above and beyond. I will definitely be doing all my future business with David at Park Place. Excellent, excellent, customer service! More
by kaskew92
Employees Worked With
David Ward
June 11, 2017
Transitioning from years at Sewell Lexus After well over a decade dealing with Sewell Lexus, I finally made a move to Park Place Mercedes. Michael Brignac made my experience easy & pleasurabl After well over a decade dealing with Sewell Lexus, I finally made a move to Park Place Mercedes. Michael Brignac made my experience easy & pleasurable. More
by Gdchrane
Employees Worked With
Michael Brignac
June 09, 2017
Fool me once, shame on you. Fool me twice, shame on me. Park Place handled THEIR accounting error in a very unprofessional manner by calling me and threatening me with cancellation of services I "paid for" Park Place handled THEIR accounting error in a very unprofessional manner by calling me and threatening me with cancellation of services I "paid for" when I drove the car off the lot. See below for the "apologetic" email I received from the sales manager for their mistake. This is the second 100K+ car I have bought from them and received the service seen below. BAD SERVICE, BAD SALES and BAD LEADERSHIP. I was on vacation and told them I wold handle it on Saturda (in 2 days). They then proceeded to harass me with texts and phone calls. As promised, I paid on Saturday when I returned. This is the email from Ted Petrocco, Sales Manager (great guy.....insert sarcasm here) ~ Email: At the time your transaction was finalized the check request that was generated was created in error showing only a single disbursement and not as you requested. The total of $24,601 was then released and sent to you once we received the title from Bank of America on May 17th . At this time we will still need to receive the funds for the 2 products that were purchased for a total of $4,420.00 by today to complete the purchase of these 2 products and avoid any interruption in the coverage. This was an error and not done intentionally and we do apologize for this. I was personally not involved in your transaction but was asked to help in getting your transaction finalized. Please accept this apology from Park Place for causing this error and causing any inconvenience to you regarding this matter. I was personally not involved in your transaction but was asked to help in getting your transaction finalized. Please accept this apology from Park Place for causing this error and causing any inconvenience to you regarding this matter. What is need to complete the final step for the purchase of the 2 products is to receive the money of $4,420 from an online credit card payment. I can send you an email with a link for the credit card payment. The systems we use to receive online payments can only process a credit card and not a bank debit card. I will send you this link to your email. Thank you for your assistance in this and thank you again for your purchase. More
by Bloominator
Employees Worked With
Ted Petrocco, Tyson Anderson
June 07, 2017
Nedd Ross is awesome. I highly recommend Nedd Ross. Recently moved to Dallas. I found Nedd by researching this website. Trust the many great reviews. He really helped m I highly recommend Nedd Ross. Recently moved to Dallas. I found Nedd by researching this website. Trust the many great reviews. He really helped make the search and buying process efficient and a pleasure for my Wife and I. More
by BDS
Employees Worked With
Nedd Ross
June 03, 2017
Great experience -repeat customer Brad Sheridan is superb . Always there for us when we need him even after purchasing our cars or SUVs Has great integrity , always happy to help Brad Sheridan is superb . Always there for us when we need him even after purchasing our cars or SUVs Has great integrity , always happy to help us in any way He goes the extra mile to help us . For example , we purchased a GLK for my daughter recently and he got her exactly what she wanted including the color and entire package in a short time . He is the best of the best More
by RJR
Employees Worked With
Brad Sheridan
June 01, 2017
Excellent It was perfect to negotiate with the Oscar, he was very patient and kind to us, shown all the clear information and the best offers. I recommend it on It was perfect to negotiate with the Oscar, he was very patient and kind to us, shown all the clear information and the best offers. I recommend it one hundred percent. More
by Angeline2017@
Employees Worked With
Oscar Melgar
June 01, 2017
Excellent buying experience Ramzi is a delight to work with. We enjoy his low pressure, honest, informative approach to selling. Customer satisfaction is high on his priority l Ramzi is a delight to work with. We enjoy his low pressure, honest, informative approach to selling. Customer satisfaction is high on his priority list. Together with his assistant, Jordan, they make a really good team. More
by rsokso
Employees Worked With
Ramzi Baransi, Jordan Ashford
June 01, 2017
Excellent It was perfect to negotiate with Oscar, he was very patient and kind to us, I recommend him one hundred percent. Do not hesitate to contact him It was perfect to negotiate with Oscar, he was very patient and kind to us, I recommend him one hundred percent. Do not hesitate to contact him More
by Miosotis & Rene Sanchez
Employees Worked With
Oscar Melgar
May 31, 2017
An A+ Experience and 5 Star Service from Lisa DeMay My Sales Experience Manager, Lisa DeMay, was nothing short of perfect! From our initial conversation about getting into a new vehicle to finalizing My Sales Experience Manager, Lisa DeMay, was nothing short of perfect! From our initial conversation about getting into a new vehicle to finalizing paperwork - Lisa made the experience easy, pleasant, casual and personal - she really cared about finding the perfect vehicle and financing for me. Lisa possesses tremendous product knowledge, is solutions oriented and most importantly is sincere and honest - she is a real professional and I am pleased that I was able to partner with her on such an important purchase. My GLE350 is stunning, sleek and is suited to my personal and business life - very happy to have purchased from Park Place Dallas... More
by Oscar Espinosa
Employees Worked With
Lisa DeMay
May 27, 2017
Initial impressions Very impressed with the dealership. Clean, well equipped with inventory. Very helpful and professional sales staff. Had a mechanical problem the third Very impressed with the dealership. Clean, well equipped with inventory. Very helpful and professional sales staff. Had a mechanical problem the third day - tire blew out due to road hazard issues. Car repaired and returned to me in just a short period of time. Dealership worked with MB to repair with little down time! More
by SLC
Employees Worked With
Jay Serio, Tommy Lee
