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Park Place Motorcars Dallas
Dallas, TX
1,829 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,829 reviews
June 22, 2017
Excellent service This is the best experience I had buying a car at any dealership. Great premises , Outstanding knowledge and service from Eric P. The whole process This is the best experience I had buying a car at any dealership. Great premises , Outstanding knowledge and service from Eric P. The whole process was simple, promises were kept. I definitely recommend park place motor cars. More
by Jjcarrier
Employees Worked With
Eric Peterson
June 21, 2017
Great deal Park place is a great place specially all customer service like Nelson thank you for all you help was a great expirence to work with you and everythin Park place is a great place specially all customer service like Nelson thank you for all you help was a great expirence to work with you and everything explain so simple n easy I hope we can make more business with you. Once again thank you More
by Eli Ilan
Employees Worked With
Nelson Oribhabor
June 21, 2017
New car purchase For over 20 years, Sue Hagle has provided my family with her outstanding customer service and expertise. She has made the car buying experience such For over 20 years, Sue Hagle has provided my family with her outstanding customer service and expertise. She has made the car buying experience such an absolute pleasure! More
by Amy Keiffer-Womack
Employees Worked With
Sue Hagle
June 19, 2017
New Car Experience I would like to thank Rola for all of his help and expertise in making my decision to purchase my new CLA250. I was on the parking lot of the dealers I would like to thank Rola for all of his help and expertise in making my decision to purchase my new CLA250. I was on the parking lot of the dealership looking at vehicle, and I spotted him. Had one question for him, and he won me over. No pressure, no hassle just friendly service. Any questions that I've had, he has the answer for me and has gone above and beyond. He is now my go to Sales Manager from now on. And I will refer all of my friends and family to him as well!!! Keep up the great work Rola, and again thank you very much!! God Bless. More
by Carguy
Employees Worked With
Rola' Belew
June 13, 2017
David Ward was GREAT! David worked with me to provide some more information about a GLC. Even though I was buying the car at another dealership, David provided me with fant David worked with me to provide some more information about a GLC. Even though I was buying the car at another dealership, David provided me with fantastic service regardless and went above and beyond. I will definitely be doing all my future business with David at Park Place. Excellent, excellent, customer service! More
by kaskew92
Employees Worked With
David Ward
June 11, 2017
Transitioning from years at Sewell Lexus After well over a decade dealing with Sewell Lexus, I finally made a move to Park Place Mercedes. Michael Brignac made my experience easy & pleasurabl After well over a decade dealing with Sewell Lexus, I finally made a move to Park Place Mercedes. Michael Brignac made my experience easy & pleasurable. More
by Gdchrane
Employees Worked With
Michael Brignac
June 09, 2017
Fool me once, shame on you. Fool me twice, shame on me. Park Place handled THEIR accounting error in a very unprofessional manner by calling me and threatening me with cancellation of services I "paid for" Park Place handled THEIR accounting error in a very unprofessional manner by calling me and threatening me with cancellation of services I "paid for" when I drove the car off the lot. See below for the "apologetic" email I received from the sales manager for their mistake. This is the second 100K+ car I have bought from them and received the service seen below. BAD SERVICE, BAD SALES and BAD LEADERSHIP. I was on vacation and told them I wold handle it on Saturda (in 2 days). They then proceeded to harass me with texts and phone calls. As promised, I paid on Saturday when I returned. This is the email from Ted Petrocco, Sales Manager (great guy.....insert sarcasm here) ~ Email: At the time your transaction was finalized the check request that was generated was created in error showing only a single disbursement and not as you requested. The total of $24,601 was then released and sent to you once we received the title from Bank of America on May 17th . At this time we will still need to receive the funds for the 2 products that were purchased for a total of $4,420.00 by today to complete the purchase of these 2 products and avoid any interruption in the coverage. This was an error and not done intentionally and we do apologize for this. I was personally not involved in your transaction but was asked to help in getting your transaction finalized. Please accept this apology from Park Place for causing this error and causing any inconvenience to you regarding this matter. I was personally not involved in your transaction but was asked to help in getting your transaction finalized. Please accept this apology from Park Place for causing this error and causing any inconvenience to you regarding this matter. What is need to complete the final step for the purchase of the 2 products is to receive the money of $4,420 from an online credit card payment. I can send you an email with a link for the credit card payment. The systems we use to receive online payments can only process a credit card and not a bank debit card. I will send you this link to your email. Thank you for your assistance in this and thank you again for your purchase. More
by Bloominator
Employees Worked With
Ted Petrocco, Tyson Anderson
June 07, 2017
Nedd Ross is awesome. I highly recommend Nedd Ross. Recently moved to Dallas. I found Nedd by researching this website. Trust the many great reviews. He really helped m I highly recommend Nedd Ross. Recently moved to Dallas. I found Nedd by researching this website. Trust the many great reviews. He really helped make the search and buying process efficient and a pleasure for my Wife and I. More
by BDS
Employees Worked With
Nedd Ross
June 03, 2017
Great experience -repeat customer Brad Sheridan is superb . Always there for us when we need him even after purchasing our cars or SUVs Has great integrity , always happy to help Brad Sheridan is superb . Always there for us when we need him even after purchasing our cars or SUVs Has great integrity , always happy to help us in any way He goes the extra mile to help us . For example , we purchased a GLK for my daughter recently and he got her exactly what she wanted including the color and entire package in a short time . He is the best of the best More
by RJR
Employees Worked With
Brad Sheridan
June 01, 2017
Excellent buying experience Ramzi is a delight to work with. We enjoy his low pressure, honest, informative approach to selling. Customer satisfaction is high on his priority l Ramzi is a delight to work with. We enjoy his low pressure, honest, informative approach to selling. Customer satisfaction is high on his priority list. Together with his assistant, Jordan, they make a really good team. More
by rsokso
Employees Worked With
Ramzi Baransi, Jordan Ashford
