
Park Place Motorcars Dallas
Dallas, TX
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Dan Reed is awesome! If you read the other four reviews, there isn't much to add to the compliments others have written. Dan IS very informative, knowledgeable and very f If you read the other four reviews, there isn't much to add to the compliments others have written. Dan IS very informative, knowledgeable and very funny. Thank you Dan for all you do for your customers! Shout out to Carolyn Slovick also for teaching me how to use all the features at pick up time. More
I met customer oriented perfectionists When I needed to purchase a new car, there was question that I would purchase a Mercedes Benz from Park Place Motorcars. The reason was two-fold: the When I needed to purchase a new car, there was question that I would purchase a Mercedes Benz from Park Place Motorcars. The reason was two-fold: the first reason was that the Mercedes I had driven for more than a dozen years were outstanding vehicles. Both reliable and beautiful. The second reason was the service and customer care I received. Prior to purchasing my new car from Park Place Motors I had purchased from a dealer much closer to where I lived. Following a bad service experience with that deanship, I began brining my car to Park Place for service. The service and attention I received from Jay Moore, my service specialist, was amazing! These reasons made it easy to decide where I was was going to purchase my next car. When I did, it was pure serendipity. My sales rep-Todd Wehba turned out to be every bit as customer oriented as Jay. The buying experience was joy. Todd is a customer oriented perfectionist-just as Jay is for service. I left feeling that I was not sold a car;but, rather I felt that I purchased a car that fit me and my knees. More
Awesome. This was my first purchase from Park Place of Dallas and as long as Nelson is there it will not be the last. If you want a nice pre owned anything the This was my first purchase from Park Place of Dallas and as long as Nelson is there it will not be the last. If you want a nice pre owned anything there go see NELSON. Customer satisfaction is his middle name. More
Angela Jordan Top Notch Angela showed us many cars in one day. After our test drives we bought a GL450 from her. Never once we were pressured to purchase anything! Her patien Angela showed us many cars in one day. After our test drives we bought a GL450 from her. Never once we were pressured to purchase anything! Her patience with us and our 3 kids was amazing! The overall experience with her completing the sales and all finance work was new to us and we really appreciated everything she did for us! Even after the sale she has continuously followed up with us to make sure everything is good with the car and that we are satisfied! Would highly recommend this dealership along with Angela! We have already referred some friends to her! More
Great customer service From the time it took to decide which are we were going to purchase to when I drove off the lot, it was a smooth experience. Nedd and Brian were excep From the time it took to decide which are we were going to purchase to when I drove off the lot, it was a smooth experience. Nedd and Brian were exceptional to work with. And the follow up afterwards to ensure everything was to my liking was appreciated. More
Purrs Like a Kitten Excellent new car buying experience but you expect good service before the sale. What I am so pleased about is the extra-ordinary wonderfully attentiv Excellent new car buying experience but you expect good service before the sale. What I am so pleased about is the extra-ordinary wonderfully attentive "follow-up" service we received post sale from our sales assistant Brian Simmons He is fabulous ! I live out of state and the next day he met us at our hotel before we left town to make sure we understood all the options on our vehicle. After we got back home, he continued to help in every respect - we exchanged multiple text messages about the electronics and over the weekend he even worked diligently for me by long distance as a volunteer "service" detective to decipher what I thought was a "strange" noise. He found the explanation and saved me the time and trouble of a needless dealer service call. I can not compliment Brian enough. He was everything I would want my sales assistant to be if I owned a dealership. Gary Cunningham, Springfield, MO More
excelente customerservice Adam highly recommended excellent professional experience took Care of my car deal all the way his assistant and guidance make feel you will like Adam highly recommended excellent professional experience took Care of my car deal all the way his assistant and guidance make feel you will like to buy another car. Congratulatio s Mercedes Benz Park Place got having such wonderful salesman. More
Very pleased. I was very pleased with the entire experience; from the first phone call to the dealership to inking the deal a few hours after that. I was very pleased with the entire experience; from the first phone call to the dealership to inking the deal a few hours after that. More
Enjoyable Buying Experience at Park Place with David Ward I recently purchased a CPO'd 2014 Mercedes Benz E-350 from Park Place. I had visited several dealerships before coming to Park Place and decided to g I recently purchased a CPO'd 2014 Mercedes Benz E-350 from Park Place. I had visited several dealerships before coming to Park Place and decided to give my business to David after corresponding with him via email and phone. David was very professional in that he listened to what I wanted and then went to work to find the car I was seeking. He let me look at all of the cars inventory and drive the ones that interested me but never pressured me to make a quick decision. The negotiation process was handled very professionally and I felt that I was treaty fairly and respectfully. After agreeing to purchase the car, he showed me several additional service options one of which I purchased. The service appointment was set up promptly and the work completed on time. David has called me several times to follow up and make sure that I was enjoying the car and to let me know he would contact me when my plates arrived. I really enjoyed working with David and would not hesitate to buy another car from him. I plan to have all of my servicing done at Park Place as well given my experience to date. More
Best Service Advisor ( Jay Moore ) and Service Center Ever Jay Moore could not be any better, he is there for us when ever we need him. There are not enough words to say just how much comfort we feel knowing J Jay Moore could not be any better, he is there for us when ever we need him. There are not enough words to say just how much comfort we feel knowing Jay is on the staff at Park Place. They really need to clone Mark and Jay More