Park Place Motorcars Fort Worth

Rami was very helpful with the purchase of my new Mercedes S 580. He made the process very pleasant. Mercedes S 580. He made the process very pleasant. More

Very efficent. Very friendly. No wait. Fast responses. Rami was great. Ezra was amazing. Thank you. Very friendly. No wait. Fast responses. Rami was great. Ezra was amazing. Thank you. More

I was excited about purchasing 2026 Mercedes-Benz, but unfortunately, the purchase and delivery experience was more complicated and time-consuming than I expected. The process to finalize my purchase t unfortunately, the purchase and delivery experience was more complicated and time-consuming than I expected. The process to finalize my purchase took much too long. The process started on September 9, but I did not receive the vehicle until September 25. I feel the communication and overall process could have been handled much more efficiently. Also, before the vehicle was sent to me, the dealership should have completed a thorough inspection and confirmed that all included equipment and accessories were inside the vehicle. When I received the car, the bag containing the charging cable was missing. This was especially disappointing because the vehicle is a plug-in hybrid and the charging cable is an important part of the vehicle’s equipment. I expected Mercedes-Benz to be carefully checked and prepared before delivery. I hope the dealership can improve its pre-delivery inspection, communication, and purchase process so future customers do not experience the same issues. Overall, I am happy to have my car, but I believe the purchasing and delivery experience should have been much smoother. I would appreciate it if the dealership could please provide the missing charging cable and arrange to have it sent to me as soon as possible. More

It was so easy and pleasant to work with Mercedes. She was the one point person throughout the entire process. I have never experienced a dealership so organized and professional. They are truly custo She was the one point person throughout the entire process. I have never experienced a dealership so organized and professional. They are truly customer focused. More

Has been our primary dealer since 2020. Have purchased 4 cars - 1 GLE, 3 S Classes. Has been our primary servicer since 2020. From the GM to our salesman to our service advisor, we are trea Have purchased 4 cars - 1 GLE, 3 S Classes. Has been our primary servicer since 2020. From the GM to our salesman to our service advisor, we are treated professionally. Goes the extra mile to be accommodated and make our relationship a pleasure. More

⭐⭐⭐⭐⭐ Absolutely Outstanding Experience at Mercedes-Benz of Fort Worth! I want to take a moment to recognize Davon for providing me with one of the best car-buying experiences I’ve ever had. I’ve been of Fort Worth! I want to take a moment to recognize Davon for providing me with one of the best car-buying experiences I’ve ever had. I’ve been shopping for and leasing vehicles for the past 10 years, and I can honestly say that my experience with Davon and Mercedes-Benz of Fort Worth was, by far, one of the best I’ve ever had at a dealership. From the very beginning, Davon’s customer service was like no other. We initially started communicating a few weeks before I came into the dealership, and at no point did I feel pressured or experience any of those typical “pushy salesman” tactics. He was patient, professional, responsive, and genuinely focused on making sure I was comfortable with the deal. When I finally came in and we sat down together, Davon fought for me. Within just a few hours, we were able to work everything out, strike a deal, and get me out the door. What impressed me even more was the level of honesty and integrity throughout the entire process. I had initially put money down, but the final deal was structured as zero due at signing, and I actually received documentation showing that the money I had put down was being refunded back to me. That really stood out to me because it demonstrated that they were committed to making everything right and doing the right thing for the customer. Any concerns or questions I had about the vehicle, Davon was always willing to go above and beyond to help. He never made me feel like I was being difficult or asking too much. He was always willing to go back to leadership and bat for me to get things worked out. And let me say this about the new facility — WOW! It’s absolutely fantastic. The entire experience, from the facility to the staff to the customer service, was first-class. I honestly can’t wait to shop with Davon again, and I sincerely hope he’s still there when I’m ready for my next vehicle. If you’re shopping for a Mercedes-Benz, definitely tap in with Davon. Even if the negotiation gets a little rough or takes some back-and-forth, stick with the process. He will go bat to bat for you with leadership and genuinely work to get you the best deal he can. Thank you again, Davon, and Mercedes-Benz of Fort Worth, for an outstanding experience. I’ll definitely be back! 👏🏽⭐️⭐️⭐️⭐️⭐️ More

The Park Place Mercedes Dealership (Ft Worth) was nothing short of perfect! My sales rep (Jason) worked tirelessly to meet each and every need! I could not be happier with the service and I highly recommend short of perfect! My sales rep (Jason) worked tirelessly to meet each and every need! I could not be happier with the service and I highly recommend it for those seeking the luxury of the prestigious Mercedes!!! More

Visited this dealership to purchase a vehicle they advertised online. Spoke with 2 employees who only pointed... "check on the front row" Horrible service! advertised online. Spoke with 2 employees who only pointed... "check on the front row" Horrible service! More

Exceptional service and buying process. The salesman was exceptional. I love my purchase. The dealership goes above and beyond your expectations. My salesman Davon Reed was very patient wit The salesman was exceptional. I love my purchase. The dealership goes above and beyond your expectations. My salesman Davon Reed was very patient with me and very professional. More