Park Place Motorcars Fort Worth

Had an issue with a 2010 Mercedes that the service department could not seem to solve to my satisfaction. Once I reached the service manager, Charles Cox all the problems were fixed and I am now in a department could not seem to solve to my satisfaction. Once I reached the service manager, Charles Cox all the problems were fixed and I am now in a 2012 model. The salesperson Wes is great and is always a pleasure to work with. Alfred gave us the education on the new car and he was also great and very knowledgable about all the neat new cool features of the car. Once again we were reminded on why we buy Mercedes! More

Joe Sabin, the sales person who assisted us was the most respectful, courteous and provided the most thorough information of any auto dealership representative with whom we have dealt in over 40 years of bu respectful, courteous and provided the most thorough information of any auto dealership representative with whom we have dealt in over 40 years of buying and leasing cars. Park Place management and employees understand that today's buyer wants a hassle-free transaction from the moment the customer drives onto the lot to the point the dealership hands over the keys. They delivered that level of service. Our intent was to purchase an automobile after January 1, 2012. Last Saturday, October 8, 2011, we purchased a car on the spot and at a better price than those offered by competitors. Smooth moves! Smooth operation! I have already recommended Park Place (and Joe) to a friend who is looking for a Mercedes-Benz. More

My wife and I purchased a Certified Pre-Owned CLS from Park Place Ft. Worth. This is our 3rd purchase from Park Place, and our 2nd purchase from Ray Charles Andrews & Park Place Ft. Worth. Ray Charles And Park Place Ft. Worth. This is our 3rd purchase from Park Place, and our 2nd purchase from Ray Charles Andrews & Park Place Ft. Worth. Ray Charles Andrews is outstanding to work with, he is very professional, knowledgeable, detailed and courteous. We will contact Ray Charles Andrews when we are ready for our 4th purchase. More

Ken was great to work with. Very helpful and not pushy which are both things I appreciated. Ken's follow up was exceptional as well. which are both things I appreciated. Ken's follow up was exceptional as well. More

Steven and Darrell exceded my expectations,as usual. My car was delivered and a loaner received so we could make the deal work! Thank You! car was delivered and a loaner received so we could make the deal work! Thank You! More

My experience here could have been a whole lot better. The people working here were kind or portrayed to be. There were some issues that could have been resolved if the necessary steps were taken on th The people working here were kind or portrayed to be. There were some issues that could have been resolved if the necessary steps were taken on the dealerships behalf. I'm currently a Government/Federal employee that works under law enforcement: I state this only to say that I understand procedures must be followed and the risk for identity theft, but I felt violated numerous of times about my identity and American citizenship. The mistakes that were made on behalf of Park Place should have been resolved amongst the employee and not me, "the buyer". I have never been to a car company, store, realtor, etc, and been asked to show my birth certificate, social security card, education background just to verify who I am. This is a first for me and will be discussed amongst me and my fellow law enforcement agents/officers. This review is solely based on my personal experience with Park Place as a first time Mercedes Benz buyer. More

Knowledge, courteous, on time, friendly, helpful are just a few of the discriptive words I would use for our sales associate, Mike Newton. He listen to me and discovered what I wanted out of a new car and de a few of the discriptive words I would use for our sales associate, Mike Newton. He listen to me and discovered what I wanted out of a new car and delivered exactly what I wanted. His product knowledge was exemplary and he was able to guide me through all the "whistle & bells" so that I felt like I knew the car when I drove it off the lot. I became a friend that day, not a customer. Good business starts at the top and Park Place had us at HELLO. More

Exceptional customer service. Mike Newton and Herb Lockhart went out of their way to make me feel welcome. The process was very easy and enjoyable. No pressure, excellent price. Lockhart went out of their way to make me feel welcome. The process was very easy and enjoyable. No pressure, excellent price. More

I could not be happier with my new purchase or buying experience. I initially stopped by to just "kick the tires" on a couple of cars, not really looking to buy right now. My salesperson was more than wi experience. I initially stopped by to just "kick the tires" on a couple of cars, not really looking to buy right now. My salesperson was more than willing to help me out, even though I was not looking to buy right now. Zane took as much time as I needed to let me drive a few cars to narrow down my selection. I was looking to purchase a pre-owned car. Although I was looking at cars in the $35,000-$40,000 range, I was given the same consideration and attention as someone who was spending over $100K on a new car. I never felt like a "used car" person. While completing the sale of the car, several department managers introduced their self to me, thanked me for my purchase, provided me with their card, and said never to hesitate to call if I ever had questions or problems. The "Preferred Members" package I received as a thank you gift was absolutely incredible. Again, I felt like I had just purchased the most expensive car on the lot given the first class treatment I was receiving. I don't think I will ever shop another lot for my future auto purchases. I cannot say enough good things about this dealership or my salesperson, Zane Gober. More

Over the years I have been the proud owner of several Mercedes Benz vehicles and when I decided to get a newer car, I once again chose Mercedes. I not only love their cars, but I love their friendly ser Mercedes Benz vehicles and when I decided to get a newer car, I once again chose Mercedes. I not only love their cars, but I love their friendly service. Zane was great in negotiating a price for me that I was happy with and always very curteous and friendly towards myself and my children. He took the time to go over features in my car and helped me get them all functioning. I have never had a bad experience at any Mercedes Benz dealer and will continue to buy more cars from them in the future and recommend them to my friends as well. More