Park Place Motorcars Fort Worth

Best in class car buying experience The title says it all! While it is difficult to recall all my experiences in the last 18 years during which time I have bought 10 cars (all brand n The title says it all! While it is difficult to recall all my experiences in the last 18 years during which time I have bought 10 cars (all brand new) including this car (2017 E300 4matic), this was by far my best buying experience. And I didn't have to set foot in the dealership! After I test drove the same car which belonged to my neighbor, thanks to Matt Gadway (Internet Sales Experience Manager) and Walter Reed (New Car Sales Director), the "deal" was entirely conducted over emails and just a few phone calls. After being satisfied with the deal which, dare I say, was more than fair, and given some scheduling challenges which prevented me from driving down to the dealership to sign the lease papers for the new car, they offered to bring the car to me. While I was initially apprehensive about leasing a car costing well over 50 grand sight unseen, I decided to move forward anyway because I liked how straight forward and honest they came across on our conversations. Well, I could not have been more satisfied! On the scheduled day, Matt brought the car out to me fully detailed and exactly optioned as quoted. We signed the lease papers in my office lobby, after which I simply handed over my trade-in to him and was left with a brand new "merc". I wish all my previous experiences with car buying would have been as nice as this one. It truly felt like buying a luxury car ( btw, I have owned 3 Acuras, 1 Lexus and 1 Audi before so not my first luxury car) including the experience. Don't get me wrong....not that the previous experiences were bad but rather this was that much better! If you are in the market for a luxury car and have decided to give the nod to a Mercedes model, I would whole heartedly recommend you give Walter and team a chance. I don't think you can go wrong!!! More

Great Personal Service! Stopped by to Window shop late one evening, 15 minutes until close. Emmanuel took his time to show us every detail of the GL550 we were interested in, Stopped by to Window shop late one evening, 15 minutes until close. Emmanuel took his time to show us every detail of the GL550 we were interested in, had the manager come back to the Dealership to give us a value on a trade, and was willing to do what it took to make us comfortable. He was very understanding that we were getting our own financing, and it would be a week before finished. Emmanuel took time on his Sunday to drive 3 hours one way to deliver the Vehicle and explain every detail of the GL! This was a great experience! Thanks Emmanuel Bernardon! More

Customer for Life - no..seriously... for life!! I leased a C250 from Park Place in 2013. My sales rep was Jason Camacho. Drove that car for 4 years - never a problem of any kind. MB and Park Place a I leased a C250 from Park Place in 2013. My sales rep was Jason Camacho. Drove that car for 4 years - never a problem of any kind. MB and Park Place are first rate! Sales, service, have a question - they are always helpful, friendly, and above all else.. EASY! Just picked up a 2017 Smart ForTwo about an hour ago. Jason was there to help through the whole process. When I test drove the Smart Car and was leaving the dealership, he shook my hand and said, "I promise I will make this easy for you." He wasn't even close to kidding! He handled everything for me. I provided a couple of things through email and texts. I walked into the dealership today - car was waiting on me, paperwork was ready to sign, Jason was waiting on me. In less then 30 minutes, I was on my way home in the new car. EASY EASY EASY! More

Dealership Rating This is the 3rd car that I have purchased from Park Place. This was my 1st experience with Mr. Ray Charles. Mr. Ray and Mr. Jonathan Collins made my This is the 3rd car that I have purchased from Park Place. This was my 1st experience with Mr. Ray Charles. Mr. Ray and Mr. Jonathan Collins made my experience exceptional. Both were very personable and experienced. Once again, Park Place met all my wishes. Thank you Mr. Ray Charles and Mr. Jonathan Collins. More

EXCELLENT RAMI'S SERVICE WAS THE BEST. THE EXPERIENCE WAS THE BEST EVER. BOTH STEVEN AND RAMI MADE THE PROCESS VERY EASY. I WOULD RECOMMEND THIS DEALERSHIP TO RAMI'S SERVICE WAS THE BEST. THE EXPERIENCE WAS THE BEST EVER. BOTH STEVEN AND RAMI MADE THE PROCESS VERY EASY. I WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE. More

Great Experience My experience with Park Place Motors was a dream come true. Travis Cornett helped me with every question that we had along the way and helped my wife My experience with Park Place Motors was a dream come true. Travis Cornett helped me with every question that we had along the way and helped my wife build her dream car. We couldn't be more thrilled to drive away in our new GLE 350. I will recommend Travis to anyone I come across who is in the market for a new Mercedes. Thank you for the experience and the time you gave us. Justin More

Park Place Mercedes Ft worth is the best!! Thank you Bob M. and Robert C. for making our 3rd purchase the best experience possible! I already have plans for our next purchase!! Your the best!! Thank you Bob M. and Robert C. for making our 3rd purchase the best experience possible! I already have plans for our next purchase!! Your the best!! More

Thoughtful and professional. The Park Place staff strike a good balance between professional and friendly. I have worked with Rami on several occasions in recent years and there The Park Place staff strike a good balance between professional and friendly. I have worked with Rami on several occasions in recent years and there is reason he has a five star rating: courteous, honest and knowledgeable. More

Customer Friendly It always starts with the "tone at the top" which is quite customer oriented at Park Place Bryant Irving. You feel welcomed but not feeling that you a It always starts with the "tone at the top" which is quite customer oriented at Park Place Bryant Irving. You feel welcomed but not feeling that you are a target for a real sales job. Marin was quite friendly in a most professional manner. More

Found my car 😂 Great service! Helped me found the car that I really wanted to have. Great deal! Plus if you have Mercedes benz, you will have free car wash every tim Great service! Helped me found the car that I really wanted to have. Great deal! Plus if you have Mercedes benz, you will have free car wash every time. More