Park Place Motorcars Fort Worth
Fort Worth, TX
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Customer service Jonathan Bryan went above and beyond customer service, he is detailed and genuine in his approach. It's a refreshing experience in business matters. H Jonathan Bryan went above and beyond customer service, he is detailed and genuine in his approach. It's a refreshing experience in business matters. His work ethic needs to be emulated by all. More
Great Service and People I saw the car I wanted online and contacted Park Place about it as I live further away. Mr. Jackson worked everything out for me via phone, online and I saw the car I wanted online and contacted Park Place about it as I live further away. Mr. Jackson worked everything out for me via phone, online and email so when I drove to Fort Worth it was a stressfree experience. Everyone was friendly and helpful and i love my car. I highly recommend Park Place. More
Purchase of Pre-Owned Certified CLS -550 I live in Plano, saw the car online, drove over and met with Jonathan Bryan. We worked out a deal and he even delivered the car back in Plano for me. I live in Plano, saw the car online, drove over and met with Jonathan Bryan. We worked out a deal and he even delivered the car back in Plano for me. Very knowledgable guy, very nice, easy process. Can't say enough about Jonathan or Park Place Fort Worth! More
Effortless Sales Excellence From the initial phone conversation with Emmanuel Bernardon, the sales process and experience was effortless start to finish. On this busy Friday afte From the initial phone conversation with Emmanuel Bernardon, the sales process and experience was effortless start to finish. On this busy Friday afternoon at the dealership, I drove to Fort Worth from North Dallas to meet Emmanuel. He was very focused on our needs, "no-pressure", and extremely informative about the Mercedes Benz E350 we were interested in possibly buying. The Sales Manager Bob Mellencamp constantly checked on us, answered all of our questions, and made the move swiftly without frustration. I was dreading the "car buying process", yet it ended up being very enjoyable! Looking forward to buying another car from Park Place Fort Worth!!! More
Phenomenal Dealership My family and I will never deal with another dealership other than Park Place if we can help it. I truly am grateful and if I could show them more of My family and I will never deal with another dealership other than Park Place if we can help it. I truly am grateful and if I could show them more of my gratitude I would. Please take my recommendation and ask for Jonathan. He is the most humble and caring salesman we have ever dealt with. We hate the salesman per sauna and Jonathan was everything but that. Thanks for treating me and family like it was your own. Y'all are simply amazing. More
Awesome Job! 5 Stars!!!! Viviana and Jimmy M. are great! I would not take my car any where else! Extremely professional, very knowledgeable on MB and so nice!!! I was in ti Viviana and Jimmy M. are great! I would not take my car any where else! Extremely professional, very knowledgeable on MB and so nice!!! I was in time crunch and they certainly made it happen! 5 Stars!!!! More
Outstanding sales service from start to finish We found the Benz that we were looking for on line. Since we reside in Helotes Tx we were not able to go to the dealership to complete the sales proce We found the Benz that we were looking for on line. Since we reside in Helotes Tx we were not able to go to the dealership to complete the sales process. However, when we called Mr Darrin Cline answered the phone in the evening and so began the process. This was easy, seamless and very well done. The entire process was done over the phone, via email and text. Our vehicle is on the way. This was a professional sales experience from start to finish. Mr Cline had the answers when questions arose and was always available. We really wish that we could have completed this at the dealership. I bet it would have been fun. SOMETHING VERY IMPORTANT TO NOTE: We reside in Helotes outside of San Antonio Tx. There at two Mercedes dealers in town. Mercedes of San Antonio did not have the Cabriolet the wife wanted, and made no effort to try and locate something for us. We purchased a Mercedes 10 years ago from Mercedes of Boerne. When I called they HAD two just before I called but they were sold. The salesman said that he would check the area for something and get back to us. They never called. When I called and spoke to the same salesman you could tell that he did not remember me. I checked on line before calling and they had a couple of Cabriolets in stock but no one ever called. They were over priced anyway. I did find one in the Houston area which is in their area. I called the salesman. His answer. You will have to look at it in Houston. Our impression of these dealerships: If you don't have money pouring our of your pockets or you are not well known, too bad. This is how we ended up at Park Place Mercedes. Lucky us!!! More
Emmanuel is the 'certified' wizard of the pre-owned Benz It was a pleasure working with Emmanuel during my search for a 2017 E300: He knew the vehicle in and out, was super-responsive on email-text-calls, go It was a pleasure working with Emmanuel during my search for a 2017 E300: He knew the vehicle in and out, was super-responsive on email-text-calls, got my financing together, and all in record time. Dude even DROVE the car down to Austin to deliver to me. Best sales person in Texas - give him a raise! Dr. Jeff Wilson Austin, Texas More
Excellent customer service We closed on a car with issues, but everyone was very attentive in getting us right into another car that was even better. Very professional staff. We closed on a car with issues, but everyone was very attentive in getting us right into another car that was even better. Very professional staff. More
Mama got a new car Kevin was very, very helpful!! He easily spent 3 hours with us each time we came in, allowing to drive the cars, look at them and then do it all over Kevin was very, very helpful!! He easily spent 3 hours with us each time we came in, allowing to drive the cars, look at them and then do it all over again!! He understands that buying a high end car is a big decision!! Great place to buy a car!! More