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Park Place Motorcars Fort Worth

Fort Worth, TX

4.7
1,088 Reviews

5601 Bryant Irvin Rd

Fort Worth, TX

76132

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Showing 1,088 reviews

October 03, 2015

Miss representation of finance and purchase of a 2014 S550 Flew in to Dallas to purchase a CPO S 550. Spoke with a sales man about purchase price and financing. Financing was to be under my business, since t More

by oceanwavepools
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 05, 2015 -

Park Place Motorcars Fort Worth responded

Sir, We understand your frustration with the situation and apologize for any miscommunication on our part. Rami did not realize that you had any concerns about signing as personal guarantor for the vehicle. We’ve learned that after speaking with our General Manager, George Johnson, he, along with the assistance of Mercedes-Benz, offered to resubmit the loan so that it would be under your company’s name alone as long as the financials supported the loan amount, but you declined. We would like to apologize for the out of state tax issue you experienced. Because it was our mistake, we paid the additional amount, and we do apologize for the inconvenience.

September 30, 2015

Couldn't be happier I went in to park place for a specific car with a somewhat unrealistic request. Darrin was extremely patient with me while I went back and forth about More

by Gmcgaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
September 29, 2015

Exceptional Salesperson !!! We have bought a LOT of cars in the past, but have never experienced such a PLEASURABLE car buying experience as we had with Darrin. He personally More

by skl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
September 24, 2015

Perfect customer service He's awesome!!! Would recommend anyone to come here when needing to find their dream car! I was put in my car same day.. Didn't expect that so it made More

by Jade123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Reed, Darrin Cline
September 03, 2015

Business made easy I have trained high end sales people for over thirty years. Darrin was the perfect example of one of my best! He is a pro in all levels of the sale fr More

by Dhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
August 22, 2015

"Very good experience with EXCELLENT service" From the moment I met Darrin, I knew that I wanted to do business with him. He is NOT a pushy salesperson. He appeared to be a sincere person who ju More

by Cassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
August 19, 2015

Great service ! Second time buying a car at park Place Mercedes. This time. I contacted Darrin directly bc I knew he would make it a stress free and pleasant buying More

by Psteens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
August 19, 2015

What a great buying experience!!! I must say Darrin is good at what he does. His professional approach and friendly attitude made this a stress free hassle free buying experience. It w More

by BobbyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
August 14, 2015

AWESOME! He was a great man! That got me something I like! We worked hard, and it all paid off! This was my very first time purchasing a car! So I had no idea More

by MooreDa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Cline
August 09, 2015

Less than professional Nice facility, nice automobiles but still typicall car salesmen. No integrity during negotiations and while we closed the deal it was apparent integr More

by new Cust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe and Nathan
Aug 14, 2015 -

Park Place Motorcars Fort Worth responded

Hello, we appreciate your honest feedback and take these comments seriously. We would like to speak with you further about your experience, but are unable to locate you in our customer database. If you would reach out to George Johnson, our General Manager, at 817-263-3610, he'd be happy to discuss your visit and come to a satisfactory resolution.

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