Park Place Motorcars Fort Worth

Never buy a Mercedes Benz I bought a brand new 250C..this car has been in the shop starting in November 2013 and every month since for a loud squealing noise! The deal shop can I bought a brand new 250C..this car has been in the shop starting in November 2013 and every month since for a loud squealing noise! The deal shop can't seem to fix the noise and they are not standing behind the car or their service.they keep telling me just to bring the car back when it makes the squealing noise again! More

Andrew is the best! I have never experienced the warm hospitality and excellent service when purchasing a car as I did with Andrew. His attention to detail and listening I have never experienced the warm hospitality and excellent service when purchasing a car as I did with Andrew. His attention to detail and listening to what I was looking for went above and beyond my expectations. I'm telling everyone to go to Park Place Motors in Fort Worth and be sure to ask for Andrew Fortin. He made my car-buying experience the best ever! More

ATTENTION TO DETAILS!! David was probably the best sales associate I've ever worked with, and that's saying A LOT!! His attention to all of the details of this transaction David was probably the best sales associate I've ever worked with, and that's saying A LOT!! His attention to all of the details of this transaction were impeccable including the overnight shipment of key fob batteries that flashed a code as I drove home from the dealership. I WAS IMPRESSED!!! The whole experience was just world class with NO HIGH PRESSURE, PERIOD. I'll be back and send others as well. More

Best Experience Ever! I had an excellent experience purchasing my vehicle through Park Place Motors off of Bryant Irvin. It was very easy/stress free! Jonathon was great! I had an excellent experience purchasing my vehicle through Park Place Motors off of Bryant Irvin. It was very easy/stress free! Jonathon was great! More

Great People This was my second purchase from Park Place Fort Worth and both times I have had a great car buying experience. Actually, I had my first car in for s This was my second purchase from Park Place Fort Worth and both times I have had a great car buying experience. Actually, I had my first car in for service when I was contacted by Candace asking if I would be willing to sell my car. The upgrade that she and Rami showed me was just too good to pass up. It is a beautiful car and I'm loving it! Candace and Rami were a pleasure to work with and did everything they could to make the car buying process as painless as possible. Kudos to both of them for a job well done! More

Went in for Service on my 2013 , Came out with a 2014! We received a call from Candess Watson while our 2013 GLK350 was in service at Park Place for maintenance. She called because she had a customer who We received a call from Candess Watson while our 2013 GLK350 was in service at Park Place for maintenance. She called because she had a customer who was very interested in purchasing my car...of course we were thinking "we love our car and were not looking to sell it!" She explained how things would work, the process was smooth and I ended up with my dream car, a 2014 ML350! Candess, Chris and Walter worked very hard to ensure we were happy with our new car! Joe in Finance was awesome as well, told him he's going to miss Alaska with this Texas heat! Candess went that extra mile, she remembered I was looking at a ML keyring while at the dealership. She surprised me with it the day we picked up our car! This makes our third Mercedes from Park Place Fort Worth in 2.5 years!!! We love this dealership! They always have the best of the best employees...they seem like they are their own family and they extend that family joy and warmth to you as a customer and you feel like a part of the family too! We tell everyone we know to come to your dealership to buy their cars. More

Outstanding service I was given professional, courteous service via telephone, email, and in person. From answering questions to signing the contract, I received the be I was given professional, courteous service via telephone, email, and in person. From answering questions to signing the contract, I received the best customer service in my 30 years of buying automobiles. Chris Kim treated us like we were his only priority. And the whole staff was exceptionally friendly. Signing the paperwork with Mr. Gober was almost effortless and took only a few minutes. Park Place is top of my list! More

WOW !!! Excellence, professionalism, phenomenal product knowledge, and personable staff combined with an excellent product: Mercedes Benz !!! Steve Soriano, Excellence, professionalism, phenomenal product knowledge, and personable staff combined with an excellent product: Mercedes Benz !!! Steve Soriano, Brandyn Barbaro, and Joe Sabin all spell: Happy. Thank all of you gentleman so much for making this such a wonderful and pleasant experience. P.S. And I really love the car. I'll be back again for sure. More

Sales Process I was pleased with the process when I decided to trade the car I really loved (2010 Mercedes CLS550) to upgrade to the 2014 CLS 550 4matic. I ordered I was pleased with the process when I decided to trade the car I really loved (2010 Mercedes CLS550) to upgrade to the 2014 CLS 550 4matic. I ordered the new car so I could get exactly what I wanted. Walter and Jason were helpful in helping me get the car built. The only frustration I had was that all options were not available on this car but that is pretty unreasonable in reality. Some features came in a package or were only available on the AMC, etc. Walter was very patient with me and all the questions I had and changes I made and added. In the end the car was exactly what I ordered. Jason took over the delivery of my car and handled it seamlessly, with professionalism and a great willingness to go above and beyond AFTER the sale to ensure my satisfaction. He spent a lot of time with me detailing the operation of the car and came to my home immediately to set up the garage opener. He also offered to pick up the car for service and leave a loaner whenever necessary, set up my Mbrace, sent me links to apps for shortcuts and set up the Mercedes app on my iPhone! Since the sale he has called personally to check on things and sent two emails. Walter has also called to make sure everything met my approval. This is the second new car I have purchased from Park Place and it will definitely not be the last. Great job, everyone! More

Lease Buy Out Working with Wes Mason on my Mercedes lease purchase was very easy and Wes made the process so simple and efficient. I was dreading turning my car in Working with Wes Mason on my Mercedes lease purchase was very easy and Wes made the process so simple and efficient. I was dreading turning my car in and shopping for a new lease/purchase and this became a great option for me. Wes did all the paperwork and I only had to sign my name............and write a small check : ) More