
Park Place Motorcars Fort Worth
Fort Worth, TX
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This is the second car purchased, first brand new (from Wes Mason). Since my first purchase, my overall experience with Wes has been very positive. First purchase was a pre-owned certified 2007 E350, and Wes Mason). Since my first purchase, my overall experience with Wes has been very positive. First purchase was a pre-owned certified 2007 E350, and my latest, new 2014 ML350...in each instance Wes proved to be a friendly professional willing to actively listen and tailor his time and experience to that of expectation with the customer (me) in mind. ...important attributes of good customer service, knowing what the customer is interested in, and just as important, what the customer is not interested in. Wes assisted the build of features on my new ML350, precisely to what we were looking for in the vehicle. Equally deserving of the ratings is the experience of customer service since my first purchase, the E350, to include the scheduled and those unfortunate unscheduled service visits (...we are talking about mechanical items, they all break). All at the Park Place Motor Cars FTW treat me, the customer, with respect and the appropriate amount of candor. ...and yes, I enjoy the Einstein Bagels and coffee EVERY Saturday morning when I get the car washed. More
Although Travis was new to the industry he was very friendly and got our questions answered quickly. He and his Sales Managers worked with us on every aspect and pricing of the vehicle. Highly Recomm friendly and got our questions answered quickly. He and his Sales Managers worked with us on every aspect and pricing of the vehicle. Highly Recommend Travis and also Park Place More
This was our first experience in purchasing a vehicle at Park Place and we were very impressed with the politeness, attention to detail and the knowledge our Sales Consultant, Travis Leffler exhibited. We h Park Place and we were very impressed with the politeness, attention to detail and the knowledge our Sales Consultant, Travis Leffler exhibited. We have given him a top rating because the whole process was straightforward and seamless, with no undue pressure from Travis, making the process of purchasing our first ML 350 most enjoyable. We love the car and now look forward to a great relationship with Travis Leffler and Park Place. More
I bought a used Nissan Pathfinder from Kevin Beevers at Park Place Fort Worth. This is the second vehicle I have bought from Kevin at Park Place. Both experiences were great. The customer service given Park Place Fort Worth. This is the second vehicle I have bought from Kevin at Park Place. Both experiences were great. The customer service given by Kevin was exceptional. He promptly answered emails, phone calls, and texts. He was always friendly, and knowledgably answered all of my questions throughout the process. My overall experience was excellent. Kevin worked around my busy schedule to set up test drives and even personally delivered the vehicle when it was inconvenient for me to get to the dealership. You typically expect to pay more when you are treated so well (I am usually the type of person happy to spend more money for a great product and service), but at Park Place I got the best of both worlds. The price on the Pathfinder was below market. Even though it is a used car it looks like new. It is in mint condition, inside and out. I recommend using Park Place for your next vehicle purchase. I know the next time I am in the market I will be going back to Kevin at Park Place. More
Travis Leffler was very professional, courteous and knowledgeable about his job. He was very persistent but polite in persuading me to buying the car. Overall is a very good saleman. knowledgeable about his job. He was very persistent but polite in persuading me to buying the car. Overall is a very good saleman. More
The best dealership hands down. I have always had a Ford's, but never again.Hands down the best customer service and experience of buying a car I ever had. JC is the man. Ford's, but never again.Hands down the best customer service and experience of buying a car I ever had. JC is the man. More
My husband and I are extremely happy with our purchase and the quality of customer service we received from Mr. Ray Charles Andrew, our Sales Consultant, and his co-workers that helped us to finalize our and the quality of customer service we received from Mr. Ray Charles Andrew, our Sales Consultant, and his co-workers that helped us to finalize our purchase. They all were very helpful, friendly and most pleasant to work with. We were extremely impressed with the level of customer service we received and we will definitely recommend Ray at Park Place of Ft Worth to our friends and family. Ray, thank you for such a memorable experience. More
Start to finish, John Bui was friendly, efficient and professional. He made our buying experience for my wife and I special and memorable. Can't thank him enough. He afforded us all the information, s professional. He made our buying experience for my wife and I special and memorable. Can't thank him enough. He afforded us all the information, sales consultation, and personal time to make our purchase a great one! I am confident I will enjoy doing business with Park Place and John Bui again soon. Brian ONeill More
I wish all transactions in my life was as simple as this one. John and I did much of the pre-work over the phone or via email when I had time so when I arrived at the dealership to consummate the deal, the one. John and I did much of the pre-work over the phone or via email when I had time so when I arrived at the dealership to consummate the deal, the process including financing took less than an hour with very little waiting. More