
Park Place Motorcars Fort Worth
Fort Worth, TX
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Rami and Pier were very helpful and informative. My brother in law recommended Park Place Motor Cars Mercedes Benz and he was right this was the place to go and get great service and a really great dea brother in law recommended Park Place Motor Cars Mercedes Benz and he was right this was the place to go and get great service and a really great deal. Thank you for such a positive experience. Also, thank Ray Andrews, for helping when asked. The Park Place make you feel like its a family affair everyone is so friendly and knowledgeable. No questions was to small or insignificant to answer. Thanks again for such a great buying experience and I look forward to a great ownership experience with Park Place as well. Deinna Mims-Johnson More
When I entered the dealership I was greeted with a firm handshake and a smile. Mr. Ray was very knowledgable and helpful. I shared with him that I needed a car and he assured me that he would put me in a c handshake and a smile. Mr. Ray was very knowledgable and helpful. I shared with him that I needed a car and he assured me that he would put me in a car. I greatly appreciate the way he worked with the finance department on my behalf. Not one time did he try and sell me a different car. Mr.Ray got me just what I wanted a candy apple red C- 250. He had to work something out but after the fact he called me with great news. When can you come pick up Your new car.... Thanks again for all your work. More
We attended a party introducing the new CLA 250 and met Travis there. Wediscussed what we were looking for, and he quickly created a proposed purchase order. A few days later he took us for a test drive, Travis there. Wediscussed what we were looking for, and he quickly created a proposed purchase order. A few days later he took us for a test drive, and we were sold! We put in our order right then. Due to the high volume of purchases nationally, the car didn't arrive when scheduled; Since we had already sold our old car, Travis arranged for us to have a loaner car until it arrived. I'm not sure how he managed it, but we were able to pick up our new car on Christmas Eve! We have been contacted by the dealership several times since delivery, making sure we were pleased with the car and inviting us to call at any time with questions. I have never received such attentive sales followup from any car dealer before, and we really appreciated it. The Mercedes Benz motto of "the best or noithing" really applies to Park Place in Fort Worth. More
Corey is very friendly had the answers to my questions very quickly. It was a pleasure doing business with him. Love the car. My wife thinks I bought it for her birthday, but I was really very impressed w very quickly. It was a pleasure doing business with him. Love the car. My wife thinks I bought it for her birthday, but I was really very impressed with it. It just jumped out at me. Cliff Hall More
Great experience. Found car on-line and drove it away by lunchtime on Christmas eve. This included all the financing paperwork. The car i selected was ready for delivery within 45 minutes of my initial call lunchtime on Christmas eve. This included all the financing paperwork. The car i selected was ready for delivery within 45 minutes of my initial call from the salesman. More
Gary approached me in the parking lot and immediately apologized that no-one had come over to assist me in looking at vehicles and to answer my questions. He was professional, informative and friendly. apologized that no-one had come over to assist me in looking at vehicles and to answer my questions. He was professional, informative and friendly. I really appreciated his no-pressure style, I felt comfortable and able to ask questions and did not feel rushed. During the test drive he was very knowledgeable and showed me many of the unique features of the vehicle. I called & also sent him e-mails with questions and he consistently responded promptly. The whole process of the purchase was smooth and stress free. I would not hesitate to recommend Gary or this dealership. More
Mr. McGuire went out of his way to make sure the right car was found for my son and went beyond my expectations to delivery it to us as I work a very hectic schedule. He managed to get us the car just as car was found for my son and went beyond my expectations to delivery it to us as I work a very hectic schedule. He managed to get us the car just as the ice storm came through DFW and locked everyone down for about 4 days. We were happy to secure it in the garage. The car is great and all are extremely happy with the process and the purchase. We intend on being a repeat customer because of the superior, personal service, and quality of the car purchased. Thank you Michael! More
Jonathan Collins deserves a rating of great on each area of the survey. I had not met Jonathan in person prior to purchasing my vehicle, however, any communication that I had with Jonathan via phone or emai of the survey. I had not met Jonathan in person prior to purchasing my vehicle, however, any communication that I had with Jonathan via phone or email he exemplified extreme professionalism during each and every encounter I had with him. I went online and built the car to my likings and emailed the final findings to Jonathan of what I wanted and expected on my new vehicle. Jonathan received the email and was able to meet every expectation to include the car being equipped with each and every option that I wanted on my new vehicle. I have recommended Jonathan to several of my friends to include the group of Physicians in my office who have purchased Mercedes Benz in the past. Jonathan I encourage you to keep up the good work and I look forward to seeing you in the future for service and sales.There is one recommendation that I have in regard to your greeters at the dealership. I personally feel they should be more professional when customers are coming in to purchase a vehicle. On the day that I came in to pick up my vehicle I was greeted at the door by a salesman who asked," if he could help me". I responded that I was there to see Jonathan and his response was," he is here somewhere". After approximately 20 minutes later the greeter located Jonathan. I guess he was not aware that Jonathan had sold me a vehicle or if he had preconceived feelings of whether or not I looked the part of being able to purchase a car from your dealership. I appreciate the service provided by Jonathan and look forward to continuous service wit Park Place Dealership. Angelia M. Newton More
These guys took such care of us on the first car we returned and purchased my wife a S550 two days later . With people like Corey and Zane taking care of you, you can't go wrong. I have purchased m returned and purchased my wife a S550 two days later . With people like Corey and Zane taking care of you, you can't go wrong. I have purchased my last 8 cars now from a Park Place dealership and these guys being involved will be the main reason I will continue to do so. They truly make your experience better. More