Park Place Motorcars Fort Worth

Everyone at Park Place Mercedes bent over backwards to see that our needs were met. They were friendly, accommodating, and eager to make our car buying experience positive. Our salesperson, Walter Reed see that our needs were met. They were friendly, accommodating, and eager to make our car buying experience positive. Our salesperson, Walter Reed was extremely personable. The general manager, Zane, and finance guy, Wes, were also awesome. What a great group of men to buy a car from. They all made us feel welcome and at home. More

Jonathan in Sales went way above even what an exceptional representative should/would do. He mentioned the USAA auto program which saved us some significant funds. Plus, he drove the vehicle to Mansfield f representative should/would do. He mentioned the USAA auto program which saved us some significant funds. Plus, he drove the vehicle to Mansfield for us to test drive and ultimately purchase by cell phone light on a Saturday night at a softball tournament! Wes in Finance also went above and beyond by matching some aggressive financing from another vendor. Henry O in Parts made the purchase of some after market items painless and enjoyable. This is how purchasing a vehicle is supposed to be. Too bad it took us this long to be treated the way every buyer should be; with respect, intelligence and ease. I am sure this will not be our only vehicle that we purchase from Park Place. More

It is our third car purchased from this dealership. Everyone is very professional, and you know right away they'll do whatever it takes to make the customer happy. Both Cory and Darryl exceeded our exp Everyone is very professional, and you know right away they'll do whatever it takes to make the customer happy. Both Cory and Darryl exceeded our expectations in their knowledge and wiliingness to help. When the General Manager personally replies to your questions, and his reply is well after regular working hours, you can be assured it is the place to purchase you vehicle. More

I came to this dealership thinking that I would "look" but wouldn't find the new SLK 240s within our budget. Corey insisted that we test drive the car and it was glorious to be sure. When we got "look" but wouldn't find the new SLK 240s within our budget. Corey insisted that we test drive the car and it was glorious to be sure. When we got back at the dealership we sat down to discuss numbers. The numbers were just outside our budget and we asked that they work with us. I told Corey that we are within $4000 to strike a deal. He came back $2000 closer which fell within my sadbagging factor. It wasn't painful, it was professional, and concise. No xx. Everyone was courteous if not overtly friendly. More

I have been looking to purchase the car I ended up with for a very long time. I had some very specific wants in this car. I live in Austin, and had no luck finding said car anywhere near Austin. After wide for a very long time. I had some very specific wants in this car. I live in Austin, and had no luck finding said car anywhere near Austin. After widening my search I found it at ParkPlace. I quickly reached out to them via autotrader chat, and was greeted with a friendly response. A few moments later I had a drive out price, below what I would have expected for the car. Since I was from Austin, I put a deposit down for my car and picked it up the following weekend. Upon arrival the car was as described and very accurate from the description online and in the pictures. I even asked my sales rep to get a video for me so I can hear and see the car running. There was no hesitation in this request and I promptly received the video. Once I arrived, the car had already been detailed, I test drove it and found a problem. The battery was giving errors, the sales rep took the car to the service center and found a bad battery, again without hesitation they found an OEM replacement. Drove to the dealership, picked it up and installed it. The battery was replaced while I was signing the papers (literally 8min). There were no extra or hidden costs, the price was exactly what we agreed upon over email and nothing more or less. I would make the trip to Dallas again if needed and would for sure recommend my friends and family. The best car purchasing experience I've ever had. More

My experience with Park Place was outstanding. I worked with John Shepherd in the purchase of a used pickup they had in their inventory. The great customer service started with the response to my online q with John Shepherd in the purchase of a used pickup they had in their inventory. The great customer service started with the response to my online question regarding the truck and ended in a sale later that day. John talked to me as a person not a number, while I was in the dealership I was his sole focus. I would purchase my next vehicle and recommend anyone looking to purchase to stop in and talk to John at Park Place. More

John Bui: consummate professional - absolutely! auto industry IQ - off the charts! customer service - a beacon guiding all of Park Place Motorcars. He doesn't sell cars. He painlessly facilitates the m industry IQ - off the charts! customer service - a beacon guiding all of Park Place Motorcars. He doesn't sell cars. He painlessly facilitates the movement of your ideal automobile from the lot to you. I still can't believe I purchased a car so easily, so quickly and with all of my kids in tow. He found what I needed within my specific financial and time parameters. He stayed focused on helping me w/what I wanted, not trying to upsell, etc. He's a rare find if you're seeking a genuine, knowledgable, professional. More

John Shepard is a veteran auto person. Not only did he know the auto industry, he is a good listener. He understood our family strategy about autos (practical, not too fancy, dependable). He did not att know the auto industry, he is a good listener. He understood our family strategy about autos (practical, not too fancy, dependable). He did not attempt to "upsell" us. I would refer business to him. More

I would like to thank Park Place Dealership along with their excellent sales person Darryl Muldrow! My wife and I arrived at the Dealership with the thought of purchasing our very first Mercedes Benz, and their excellent sales person Darryl Muldrow! My wife and I arrived at the Dealership with the thought of purchasing our very first Mercedes Benz, and didn’t want to vehicle shop all day. Darryl did an excellent job assisting us in purchasing this vehicle. He was very knowledge about all the Mercedes Benz vehicles, professional, intelligent, and patient with us throughout the entire process. As a result we purchase our very first Mercedes Benz. Even more impressive was after the deal was done! Darryl took time to explain the vehicle applications again in a detail with us. I absolutely love my Mercedes Benz, and I know that in three years or so I’m going to purchase another vehicle from Park Place Dealership, and I am going to deal direct with Mr. Muldrow! I am going to recommend Mr. Muldrow (Park Place Dealership) to all my friends! Thank you so much! More

My wife and I were very pleased with the courteous and prompt service provided by Walter Reed at Park Place Motorcars in Fort Worth. Walter was knowledgeable about the car we were interested in and had i prompt service provided by Walter Reed at Park Place Motorcars in Fort Worth. Walter was knowledgeable about the car we were interested in and had it moved to the front of the dealership for us to view upon arrival. The negotiation and paperwork processing was courteous, prompt, and non-stressful. Minor corrections needed on the vehicle were performed as agreed prior to pick-up. We are very pleased with our purchase and would recommend Walter, and Park Place, to anyone currently looking for a new or pre-owned vehicle. More