
Park Place Motorcars Fort Worth
Fort Worth, TX
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When buying a car I expect outstanding service, honesty, and a person who is professional and knowledgeable about the car. I received that and more. This is the 2nd car I have purchased from Park Place an and a person who is professional and knowledgeable about the car. I received that and more. This is the 2nd car I have purchased from Park Place and both experiences have be great. More
My wife first visited the pre-owned sales area on a Wednesday and spent a lot of time test-driving Mercedes as well as competing brands on the lot. She decided on three models with Cal Panell's help an Wednesday and spent a lot of time test-driving Mercedes as well as competing brands on the lot. She decided on three models with Cal Panell's help and brought me out the next day. I made my selection and test-drove it. Cal showed how to use the navigation procedures and it was a good trip. After we made our well-priced deal, Cal took the time to personally clean the car before delivering it to us. Zane Gober set up my wife's iPhone to the hands-free feature and fixed up the key-less entry for us and off we went. The next day we returned and Ray set up the mbrace feature for us while Cal got the Sirius subscription started. Ray is a wonderful, charming and skilled representative of The Park Place Dealership. More
The purchasing process was simple and painless. My initial inquiry via e-mail re: a used car was answered very promptly. When I arrived for my appointment, the car was waiting for a test drive. My s initial inquiry via e-mail re: a used car was answered very promptly. When I arrived for my appointment, the car was waiting for a test drive. My sales agent (Chris Kim) was friendly and professional - no pressure to buy and easy to talk with. Negotiating the price was simple, fair, and quick. The final bit of paperwork with Wes in the Finance department was also easy and efficient - no pressure to 'up sell' on additional warranties or service plans. The entire process was smooth and the staff was great to deal with - highly recommend the dealership based on my experience. More
Best auto purchase experience period. I have purchased Porsches, BMWs, Lincoln's, Range Rovers both in the US and UK in the past 15 years and this experience was by far the best. Incredible facilities, s Porsches, BMWs, Lincoln's, Range Rovers both in the US and UK in the past 15 years and this experience was by far the best. Incredible facilities, staff and processes. A Plus More
Fast and easy process. We went in to check out the Smart car just for fun. We were so impressed with the friendliness and low pressure tactics, we went back a few days later to look at pre-owned cars. We en car just for fun. We were so impressed with the friendliness and low pressure tactics, we went back a few days later to look at pre-owned cars. We ended up buying that very night! Thanks John - you were SUPER! :) More
Park Place Motorcars of Fort Worth is a terrific dealership. They are so attentive from the time you drive onto the property until the time you leave. Everyone is extremely focused on the client a dealership. They are so attentive from the time you drive onto the property until the time you leave. Everyone is extremely focused on the client and their needs. This is the eleventh Mercedes that we have purchased from Park Place and we would not use any other dealership. George Johnson, Herb Lockhart, Wes Mason, Brandon Barbaro, and Marc Abadie are wonderful gentlemen to work with! They all have the client's best interest at heart. More
Extremely helpful bunch of folks. Very nice, comfortable facilities. I highly recommend John Shepherd; he will do everything possible to make sure you have an enjoyable buying experience. The C250 we boug facilities. I highly recommend John Shepherd; he will do everything possible to make sure you have an enjoyable buying experience. The C250 we bought rides and handles beautifully. More
I MET JONATHON COLLINS AT THE FORT WORTH CAR SHOW, HE WAS VERY INFORMATIVE ON ALL QUESTIONS I ASKED. I THEN DECIDED TO VISIT THE DEALERSHIP AND WAS VERY PLEASED ON THE TREATMENT I RECEIVED. THERE WAS NO PRES VERY INFORMATIVE ON ALL QUESTIONS I ASKED. I THEN DECIDED TO VISIT THE DEALERSHIP AND WAS VERY PLEASED ON THE TREATMENT I RECEIVED. THERE WAS NO PRESSURE IN MY TRANSACTIONS AND THAT HELPED ME DECIDE TO PURCHASE. I GIVE JONATHON COLLINS AND PARK PLACE FORT WORTH A FIVE STAR RATING. More
This is the 2nd Mercedes I have purchased from Wes Mason and both times the experience has been flawless. His assistant, Brandon, was exceedingly helpful in explaining the features of the new car and very and both times the experience has been flawless. His assistant, Brandon, was exceedingly helpful in explaining the features of the new car and very patient with me, even came to my home to set garage door openers. I have very complicated garage door settings and eventually George Diaz, the most accomplished mechanic Park Place has, in my opinion, came and resolved the issues. No problem recommending all the above. More