Mercedes-Benz of Grapevine

Knowledgeable easy to deal with, I’m happy to buy the car here with the right person! Thanks. here with the right person! Thanks. More

"I had an exceptional experience working with Thomas C. Williams at Mercedes-Benz of Grapevine. From start to finish, he was professional, patient, and completely transparent throughout the entire process. Williams at Mercedes-Benz of Grapevine. From start to finish, he was professional, patient, and completely transparent throughout the entire process. He worked diligently with his management team to help me secure a fantastic, fair deal on my new 2026 C-Class. If you want a seamless, high-class car buying experience without the usual runaround, go see Thomas. 5 stars all the way!" More

Best sales person ever met. I really recommend having him for buying a car. Appreciate it. I really recommend having him for buying a car. Appreciate it. More

Buying my Mercedes-Benz AMG GLE 63 S from this dealership was an outstanding experience from start to finish. The team was professional, transparent, and never made me feel pressured. They answered all my qu was an outstanding experience from start to finish. The team was professional, transparent, and never made me feel pressured. They answered all my questions, made the entire process smooth, and delivered exactly what they promised. I’m extremely happy with my purchase and would gladly recommend this dealership to anyone looking for a premium car-buying experience. Thank you! More

I have 2024 model GLE 450 and the car is good from a engine and drivability standpoint but the rattling noise from the driver door glass is frustrating, I brought this to the service team's notice and w engine and drivability standpoint but the rattling noise from the driver door glass is frustrating, I brought this to the service team's notice and was told that it was due to some chemicals while doing deep clean so the seals and edge guards need to be replaced (no warranty covered though the car is 2024 model). I was quoted $3200 but had to negotiate with Mercedes Benz to get it reduced to $1900 After the seals and door edge guards were replaced, the same rattling noise came back after a few days (this time there was no car wash with detailing done). When I took it to the dealer, they cleaned it and gave it back, everytime I take it, the same happens (they clean the door seals and give it back) the drive is good for 2 or 3 days but the rattling comes back again. There is no permanent solution to this and there was no reason to charge me for the edge guards / door seals in the first place. The technicians either don't know what needs to be fixed / cannot fix it because they don't have a solution Stay away from this car and the dealership More

I took my car for service, and decided to trade it in for a used certified vehicle. Pank helped me with the service part and was knowledgeable and provided excellent service from beginning to end. The sa a used certified vehicle. Pank helped me with the service part and was knowledgeable and provided excellent service from beginning to end. The salesperson was Jorge, and he was professional, respectful, knowledgeable, listened to my needs, responsive and provided exceptional service. Pank and Jorge worked well together on the entire process. Great internal collaboration for a Mercedes experience. More

Jorge was incredible he made everything to help me and my family he should get a rise , also the dealer is so great surround of amazing people with high energy family he should get a rise , also the dealer is so great surround of amazing people with high energy More

I can’t sing the praises of Cadarrel enough. Not just a knowledgeable car guy, but a truly wonderful, down to earth person. It was so refreshing talking with him over the months I searched for m Not just a knowledgeable car guy, but a truly wonderful, down to earth person. It was so refreshing talking with him over the months I searched for my car. He helped me every step of the way and went above and beyond to make purchasing my first solo car simple, transparent and fun. Never pushy or dismissive. I truly hope I can buy every car from him and would recommend him 100%. More

Professionalism all around, from the time you first walk in the door, Everyone was very courteous, helpful and eager to please. in the door, Everyone was very courteous, helpful and eager to please. More

Excellent service. Very friendly, knowledgeable staff made the entire car-buying experience smooth and enjoyable. Very friendly, knowledgeable staff made the entire car-buying experience smooth and enjoyable. More