Mercedes-Benz of Grapevine

I can’t say enough good things about Basel! From the very beginning, he went above and beyond to help us get a great deal on our Mercedes-Benz Sprinter van and made the entire purchasing experi From the very beginning, he went above and beyond to help us get a great deal on our Mercedes-Benz Sprinter van and made the entire purchasing experience so much easier and more comfortable. Basel was patient, honest, helpful, and truly took the time to make sure we were taken care of. You can tell that he genuinely cares about his customers and wants them to be happy with their purchase—not just make a sale. We are incredibly grateful for all of his hard work, dedication, and willingness to go the extra mile for us. Purchasing a Mercedes-Benz Sprinter van is a big decision, and having someone like Basel there to guide us through the process meant so much. If you’re looking for someone who will genuinely work hard for you and treat you right, I highly recommend asking for Basel. Thank you, Basel, for everything you did for us! We truly appreciate you! ❤️ More

We flew in from Corpus Christi. Basel had an uber waiting to pick us up. We had an excellent experience purchasing our 2026 Mercedes-Benz Sprinter, and we especially want to recogni Basel had an uber waiting to pick us up. We had an excellent experience purchasing our 2026 Mercedes-Benz Sprinter, and we especially want to recognize our salesman, Basel. He was professional, knowledgeable, patient, and incredibly helpful throughout the entire process. Basel took the time to answer all of our questions and made sure everything went smoothly from start to finish. We never felt pressured, and his friendly attitude made the entire experience enjoyable. We truly appreciate all of his help and would highly recommend Basel to anyone looking for a great buying experience! More

I’m from Vancouver, Washington, and I found Mercedes-Benz of Grapevine in Grapevine, Texas online while searching for a Mercedes eSprinter. They had exactly the van I was looking for, so I contacted them eve of Grapevine in Grapevine, Texas online while searching for a Mercedes eSprinter. They had exactly the van I was looking for, so I contacted them even though I was buying from all the way across the country. I worked with Basel Abbas, the Fleet Manager, and I have to say the whole experience was excellent. From the first conversation, everything was simple and straightforward. Communication was great — Basel was always easy to reach, answered my questions, sent me the information I needed, and kept me updated throughout the entire process. Buying a vehicle remotely from Texas while being in Washington could have easily turned into a headache, but it really didn’t. Basel made the entire process easy. He also helped arrange transportation for the eSprinter and found a carrier for me, so I didn’t have to deal with searching for a transport company myself. What really impressed me was how quickly everything happened. Once we finalized the deal, the van was picked up in Texas and only three days later it was delivered to me in Vancouver, Washington. The eSprinter arrived exactly as expected and the whole transaction went smoothly from beginning to end. No surprises, no unnecessary complications, just good communication and people doing what they said they were going to do. I’m very happy with my eSprinter and with the experience I had with Mercedes-Benz of Grapevine. Big thank you to Basel Abbas for making an out-of-state purchase this easy and for taking care of everything along the way. I would absolutely buy from Basel and Mercedes-Benz of Grapevine again, even being 2,000+ miles away. Great experience from start to finish. More

This dealership is the best, agents are courteous and extremely knowledgeable on all cars that are available. The buying process was superb and the E450 drive is awesome. Thank you Mercedes Benz of Grape extremely knowledgeable on all cars that are available. The buying process was superb and the E450 drive is awesome. Thank you Mercedes Benz of Grapevine, Team Orlando and Thomas. More

Basel was professional, and the agreement matched what was discussed. The entire experience was very easy and smooth from start to finish. was discussed. The entire experience was very easy and smooth from start to finish. More

I have purchased over 6 cars from Avondale; with my last experience I will no longer be buying from them. I caution all lease customers of the options you have when lease is up. I was not given an option no experience I will no longer be buying from them. I caution all lease customers of the options you have when lease is up. I was not given an option not to mention signing an odometer statement. Cost me over 6100.00 due to greed well good luck Avondale this is not how you treat a luxury buyer. More

Excellent service and great location. such an amazing experience with Alejandro. Will definitely come back. such an amazing experience with Alejandro. Will definitely come back. More

I was a pleasure working with Beaux Benson. He spent a great deal of time with us first explaining the different convertible models made by Mercedes then allowing us to test drive a couple of He spent a great deal of time with us first explaining the different convertible models made by Mercedes then allowing us to test drive a couple of different configurations of the car we wanted to buy. After the test drive, we then sat down with Beaux and went through the line-by-line ordering process. It was extensive! We purchased a new CLE53. Our chosen vehicle took several months to go through the build and ship process before it arrived at the dealership. Beaux kept us posted throughout the entire process. When the car arrived, we were out of town for a couple of weeks. Beaux stored the car until we could fly back home and pick it up. Even the pickup and delivery took a couple of hours. All in all, Beaux invested a lot of time with us to make sure we were satisfied along the entire process. This was not our first purchase at the Grapevine dealership, and it probably will not be our last. More

Everyone at the dealership was really helpful and did a great job. I’m very satisfied great job. I’m very satisfied More

Great setup Great vibe Great people Great cars Great deals! Please keep up the Great work! deals! Please keep up the Great work! More