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Park Place Volvo Cars
Dallas, TX
671 Reviews
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Showing 671 reviews
October 17, 2018
Great Service Aldo Salidivar at Park Place Service in Dallas is great. Go to him. He always takes great care of his customers and ensures all the best. Aldo Salidivar at Park Place Service in Dallas is great. Go to him. He always takes great care of his customers and ensures all the best. More
by klunasmith
Employees Worked With
John Roberts, Aldo Saldivar,
Helpful October 16, 2018
Exceptional service I received impeccable care and service at Park Place Volvo. My car was repaired in a timely manner. I was treated like a VIP throughout the service e I received impeccable care and service at Park Place Volvo. My car was repaired in a timely manner. I was treated like a VIP throughout the service experience. Special thanks to our Asst Service Manager, Aldo Saldavar. We drive over 100 miles to receive the service that Park Place and Mr Saldavar consistently deliver. More
by Volvofamily93
Employees Worked With
Me Aldo Saldavar
October 05, 2018
Professional professionals I was met by Jim at the store, and he was more professional than any car salesman I have ever dealt with. I was only there for information in the firs I was met by Jim at the store, and he was more professional than any car salesman I have ever dealt with. I was only there for information in the first place, but was treated with respect and courtesy, offered something to drink and I felt very welcome from entering the store as well as leaving. Jim provided a lot of information and gave a solid impression of someone that was on top of things. If practicable for me, I would have no second thoughts of buying a Volvo from these guys, as I am certain these are true professionals. More
by GearNOR
Employees Worked With
Jim Birdsong
October 03, 2018
THE perfect car! Mariette and I began our quest for "the car in the ad"--- exactly! Yes it took 4 months for her to have it built to my "dream car", Mariette kept me Mariette and I began our quest for "the car in the ad"--- exactly! Yes it took 4 months for her to have it built to my "dream car", Mariette kept me updated on the progress and it was worth the the wait, perfect! Then she walked me thru the purchase and coached me on the use of all of the cool controls. Above and beyond the call of duty. More
by Trish
Employees Worked With
Mariette Picca
October 02, 2018
They are the model of efficiency I spent about five days accumulating in-depth information about the the vehicles that were on my short list. I knew what I wanted and wanted nothing m I spent about five days accumulating in-depth information about the the vehicles that were on my short list. I knew what I wanted and wanted nothing more than to get in and get out. Jim Birdsong changed my view about the car buying process. He is an efficient and well informed salesman. Actually, he is more than that. Likely it is hard not to be when you care about the people you serve. More
by MrWitherspoon
Employees Worked With
Jim Birdsong
October 02, 2018
Luxury Experience for a Luxury Car From the moment we walked in, it was a great experience. The team gave us space to look at the cars and then took a gentle approach with thoughtful qu From the moment we walked in, it was a great experience. The team gave us space to look at the cars and then took a gentle approach with thoughtful questions and thoughtful answers. Felt like an individual approach vs pushy sales with canned responses that we received at other dealerships we shopped in the process. Both Germaine and Leslie were professional and efficient and listened to my concerns, priorities, etc. when deciding on the best car for me and my family. More
by applemach
Employees Worked With
Germaine Ambres, Leslie Kuykendall, Kurt Rongey
September 26, 2018
My experience at Park Place Volvo The calm manner in which Brian Marsh took me through my options and helped me reach a decision on the car I bought was what sold me on my purchase. No The calm manner in which Brian Marsh took me through my options and helped me reach a decision on the car I bought was what sold me on my purchase. No pressure. Ready to answer all my questions. Excellent experience. More
by Alcuin
Employees Worked With
Brian Marsh
September 25, 2018
Unsatisfied and struct with Volvo. Has no other option Hi, We have bought a Volvo XC60 from Park Place Volvo, Dallas recently. Sales persons Steve Lin and Ryan K are very helpful and closed the deal. I'm Hi, We have bought a Volvo XC60 from Park Place Volvo, Dallas recently. Sales persons Steve Lin and Ryan K are very helpful and closed the deal. I'm really disappointed that on the 3rd day of my purchase it has stopped in mid of the road, due to some technical issue, It has put me into danger, all of the sudden Power steering has been locked, ABS(Braking System) is locked and Engine got shut down. Even Hazards lights didn't work. Luckily nothing happened to anyone. Due to this issue as Volvo has replaced another car with an extra warranty, during this transition I was financially affected by my credit union due to interest rate hike. Informed it to park place and Volvo, I really feel bad on Volvo not even considering that customer is paying more due to the vehicle issue. Park Place Director Germaine tried to discuss with Volvo and help, but Volvo is not at all concerned. We are not satisfied with Volvo. We don't have any pleasure of driving the new Vehicle. We are very unhappy with the result and Volvo has no concern for Customer Satisfaction. I wouldn't suggest Volvo, due to lack of customer experience. More
by Madhav
Employees Worked With
Ryan K, Germaine Ambres, Steve Lin
September 19, 2018
Amazing customer service Worked with Laye and Scott for a pre-owned deal. Though we couldnt seal the deal they were very gracious and wonderful to deal with. Recommend them an Worked with Laye and Scott for a pre-owned deal. Though we couldnt seal the deal they were very gracious and wonderful to deal with. Recommend them any day. Manesh More
by Manesh
Employees Worked With
Scott Leflett, Laye Ndiaye
September 19, 2018
Slightly used vehicle purchase Was out of town and able to conduct business via email and have my purchase ready when I can back into town. Very responsive with good follow through. Was out of town and able to conduct business via email and have my purchase ready when I can back into town. Very responsive with good follow through. More
by Michael
Employees Worked With
Brian Marsh
