Park Place Volvo Cars

Excellent experience Brian started helping us in April before we turned in our leased vehicle. When it came time to get another car he made the whole experience pleasant Brian started helping us in April before we turned in our leased vehicle. When it came time to get another car he made the whole experience pleasant for us. More

Awesome experience I happened to stop into Volvo to look at a crossover option and instantly fell in love with the XC40. Park Place went out of their way to track down t I happened to stop into Volvo to look at a crossover option and instantly fell in love with the XC40. Park Place went out of their way to track down the car I was looking for and made sure it got to the dealership in a timely fashion -- their communication was professional and extremely responsive. Jim, who was the salesperson who primarily assisted me, was incredibly friendly and hardworking. He worked VERY hard to make sure I got the car I was looking for and checked in with me whenever he had new information. I felt that I was well taken care of and would absolutely go back! More

Mariette Picca I just purchased a used BMW X5, and the transaction went flawlessly. Marietta was fantastic to work with. She allowed me to take the vehicle to my ser I just purchased a used BMW X5, and the transaction went flawlessly. Marietta was fantastic to work with. She allowed me to take the vehicle to my service person for a pre-purchase inspection. We found something that I wanted corrected before purchasing. They took care of every issue. Very professional. A pleasure to work with. I would highly recommend working with her. Thanks More

Great experience! I appreciate Marrietta helping me get my dream car (a red Dodge Challenger R/T HEMI). Marrietta was personable yet professional. Thank you for the po I appreciate Marrietta helping me get my dream car (a red Dodge Challenger R/T HEMI). Marrietta was personable yet professional. Thank you for the positive experience. More

Easy and honest purchase ! My experience with Brian was excellent showed me the details and history of vehicle I was purchasing and very courteous! I Would Recommend this dealer My experience with Brian was excellent showed me the details and history of vehicle I was purchasing and very courteous! I Would Recommend this dealership to anyone looking for a safe history on a vehicle and honesty ! More

Successful Purchase I don't live near the Dallas area, so my recent purchase had to be made over a long distance. Everything from considering the car's condition to fina I don't live near the Dallas area, so my recent purchase had to be made over a long distance. Everything from considering the car's condition to finalizing the purchase details had to be completed remotely. It's easy to provide good customer service when everything is practiced and simple. In this case, there were a few problems that crept into the situation that were not of anyone's making, but they were difficulties nonetheless. Mariette and the dealership behind her worked through the challenges and and provided an outcome that ensured everyone's satisfaction. I think that good customer service is that which arises when things are not perfect and when there are difficulties. Mariette was both professional and personable and worked very hard to make sure I was happy with my purchase and overall experience. Thank you Mariette! More

Superb service Great service. Saved several thousand dollars by buying from Park Place. Brian was a superior salesperson. I would recommend the dealer and Brian very Great service. Saved several thousand dollars by buying from Park Place. Brian was a superior salesperson. I would recommend the dealer and Brian very highly, in fact I have recommended that my daughter purchase a car there. I am very high on my whole experience with Park Place. More

Excellent Experience They did a great job getting back to me, first with Greta who fielded the initial online inquiry, then Trevor Williams to whom she turned over my inqu They did a great job getting back to me, first with Greta who fielded the initial online inquiry, then Trevor Williams to whom she turned over my inquiry after gathering a little data and he was able to provide preliminary deal numbers on my trade and purchase (a full formal financial sheet) then negotiate and follow up with a new one. They also provide up front an excellent full document package via email of photos, carfax, service history, and on-site vehicle inspection for the vehicle I was interested in. I'm 4 hours away, but they had a used vehicle I had been searching for and after the initial discussion over email I made the drive up on the weekend, they evaluated my trade in person, adjusted numbers as needed, and made the overall process quick and painless. I really appreciate it, as I've bought and sold numerous cars over the years and this experience was definitely in the top two that come to mind over the last 15 years. Also a special thanks to Germaine who was also involved once I was at the dealer. Note: Unlike most dealers, you do not get shuffled off to a finance closet to finish the deal and purchase. You work with the same sales representative at the same desk and they show you options on their computer screen and take any paperwork back to finance or managers for approval then bring everything to you which needs to be signed. They make it extra simple. More

EXCELLENT CUSTOMER SERVICE! I’m 20 years old and Anthony treated me with nothing but respect unlike car salesman I’ve dealt with in the past he actually seemed to take me very se I’m 20 years old and Anthony treated me with nothing but respect unlike car salesman I’ve dealt with in the past he actually seemed to take me very seriously! We test drive the car and he showed me everything the car had to offer which I loved by the way! Once we got back to his desk he showed me a clean carfax went over any other information I needed! IF ANYONE NEEDS TO BUY A CAR NEW OR USED I HIGHLY RECOMMEND ANTHONY! More

My purchasing experience at Park Place Volvo My sales person, Laye, was excellent from the time he first Introduced himself to my husband and myself and continued thru until we purchased the car My sales person, Laye, was excellent from the time he first Introduced himself to my husband and myself and continued thru until we purchased the car 2 days later. I could not have asked for a better experience. More