
Parker Ford Lincoln Inc.
Murray, KY
Filter Reviews by Keyword
By Type
129 Reviews of Parker Ford Lincoln Inc.
Fun place to visit and shop I took my C-Max to Parker Ford for routine service. I had not had any service performed during the virus isolation period and did not know what to ex I took my C-Max to Parker Ford for routine service. I had not had any service performed during the virus isolation period and did not know what to expect. I called and made an appointment as recommended. When I arrived, the service manager met me at the entrance (remaining over 6 feet away) and had the paperwork in hand while he asked if there was any problems or concerns while they were doing the service. He said it would be less than an hour and asked if I would like a vehicle to drive. I elected to wait and went across the street and sat in an open area while watching the activity. I was greeted by David Parker, the principal and his general manager Wende while I was waiting. They wanted to be sure I was being taken care of and asked if I needed transportation. I find it very nice to be appreciated and recognized. I was addressed by name and enjoyed the conversation. Cody, the service manager came to me when the service was complete, about 45 minutes, and gave me the form to sign and told me the car had been cleaned and wiped down. I continue to be impressed by Parker Ford with their sales and service as well as personal attention. I trust them to take care of the vehicles which I purchase, and I have purchased cars and trucks from them for over 18 years. More
David Parker, Paul, Nick were all “above the call of duty “ for us. Informative, helpful, and friendly , the staff were wonderful. I’d go back in a second and recommend them to everyone. “ for us. Informative, helpful, and friendly , the staff were wonderful. I’d go back in a second and recommend them to everyone. More
Again, Nothing but praise for Parker Ford in Murray Parker Ford has failed to disappoint me again. My 2015 F150, which is not under warranty, had a safety issue where the back door would open when the Parker Ford has failed to disappoint me again. My 2015 F150, which is not under warranty, had a safety issue where the back door would open when the rear window was rolled down. The truck has had the frozen door lock recall done a couple years ago. I called explained the issue to the service advisor. He called me back and had an appointment the next day. It took them maybe an hour for them to find the issue and fix it. I also appreciated the courtesy car they provided. They will take care of you. I went back the nest day to look at new Explorers for the wife but because of COVID19 there was no one to talk to. We'll be back. More
Outstanding Service and Maintenance I recommend Parker Ford’s Service Department. They do what they say they are going to do at a fair price. Check in process is smooth and easy. Beca I recommend Parker Ford’s Service Department. They do what they say they are going to do at a fair price. Check in process is smooth and easy. Because of Covid, their waiting area is closed so they provide a loaner vehicle. Technicians are very knowledgeable. More
New tires and wheel alignment Excellent service! They found and fixed a bolt that had come loose that I had not been able to find! Work was completed while I waited in a comfortab Excellent service! They found and fixed a bolt that had come loose that I had not been able to find! Work was completed while I waited in a comfortable place. More
Great worry free experience! Very accommodating and friendly staff. It was a worry free experience. Top notch professionals. We appreciated the help we received with financing Very accommodating and friendly staff. It was a worry free experience. Top notch professionals. We appreciated the help we received with financing and extending warranty options. Also appreciated them going over the details of the vehicle functionality. Would highly recommend this dealership to family and friends! Great dealership! More
Best in the area Best sales experience I have had purchasing a new vehicle. They went the extra mile and made sure we were taken care of and got exactly what we wanted Best sales experience I have had purchasing a new vehicle. They went the extra mile and made sure we were taken care of and got exactly what we wanted. And the service after the sale has been outstanding. More
The Best Dealership! I recently purchased a 2020 Ford Explorer at Parker Ford, I traded my 2017 Explorer which I also bought at Parker Ford. I have purchased every vehicl I recently purchased a 2020 Ford Explorer at Parker Ford, I traded my 2017 Explorer which I also bought at Parker Ford. I have purchased every vehicle I've owned in the past 25 years from Parker Ford. At Parker Ford, I am always treated like a good friend. Employees at the dealership remember your name and give extra effort to make you feel valued. I highly recommend Parker Ford. Personally, I will not purchase a vehicle from any other dealer. More
Wonderful Wendy was so good working with me. I had made up my mind with the car I wanted, and she was so patient answering my questions. They ALL are so caring Wendy was so good working with me. I had made up my mind with the car I wanted, and she was so patient answering my questions. They ALL are so caring at this dealership. Highly recommend Wendy for your next car. More