
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
Filter Reviews by Keyword
By Type
2,010 Reviews of Parker Johnstone's Wilsonville Honda
I test drove the same vehicle at a Toyota dealership near my home; the experience was painful. Sales staff was not good or familiar with the vehicle i was interested in, and they were not listening to me at my home; the experience was painful. Sales staff was not good or familiar with the vehicle i was interested in, and they were not listening to me at all. As soon as we walked in the door we were greeted by Terri and it was not forced or uncomfortable, like at the Toyota dealership, so i felt immediately more at ease. Terri went over the process clearly, and was right on the money as far as the experience. i would highly recommend Terri without hesitation. We saw Trevyn for financing and he got us a better deal than expected, as far as the APR. And all i had to do was say i wasn't interested in any added on warranties or anything like that, and he didn't bring it up again; he let me know my options and then let me feel good with my decisions. This was the most positive car buying experience i've had to date, and i'm 48 years old! I am so excited about my truck purchase. Thanks Wilsonville Honda!!! More
Who would have thought that buying a car would be a pleasant experience? Well, my experience at Wilsonville Honda was outstanding. And I owe it all to the fabulous sales person that helped me, Mike pleasant experience? Well, my experience at Wilsonville Honda was outstanding. And I owe it all to the fabulous sales person that helped me, Mike Kinsman. I can't say enough about how much of a pleasure it was to work with him. Knowledgable, friendly, no pressure, and very helpful with all my questions and helping me complete the process. Thanks Mike. Sorry I only by a new car every now and then but, I can assure you that when I'm ready again I'm coming straight to you. Except that I love this CRV so much I think I'm gonna have it a long, long time. Thanks again Mike. Also, Trevyn Ashley was great. Very professional and explained everything clearly. All of the staff that I've met at Wilsonville Honda were very warm and friendly. It certainly wasn't what I expected so to say that they exceeded my expectations would be an understatement. More
My son has purchased two vehicles from Wilsonville Honda and recommended that I give them a try. The experience was as pleasant as a car purchase can possibly be. and recommended that I give them a try. The experience was as pleasant as a car purchase can possibly be. More
The bottom line is that this dealership is interested in the customer being happy with their purchase. The salespeople are salaried and that eliminates pushiness and deal making that can be found at other d the customer being happy with their purchase. The salespeople are salaried and that eliminates pushiness and deal making that can be found at other dealerships. Everyone you come in contact with is excited for you and welcoming when you need to return for any reason. More
I live on the east side of Portland, but drive in to Wilsonville whenever I need my car serviced because I have never found another service shop more friendly, honest, or helpful. Kristina, Jennette, an Wilsonville whenever I need my car serviced because I have never found another service shop more friendly, honest, or helpful. Kristina, Jennette, and Brandon (along with the service team who I haven't met) have all helped me over the years, and I can't imagine finding a better team. Thanks guys! More
Absolutely! Excellent customer service, no pressure sales and was extremely helpful. The predetermined pricing creates a very customer friendly environment. Loved the fresh home made cookies while we waited and was extremely helpful. The predetermined pricing creates a very customer friendly environment. Loved the fresh home made cookies while we waited. Whole process took less than 3 hrs to walk in to purchase a car !!! Thnk you! More
Overall expercience was exception the second I walked in the door. No backdoor "let me go talk to the man" stuff. Terri was very upfront and showed me the entire listings of cars she had that day and the the door. No backdoor "let me go talk to the man" stuff. Terri was very upfront and showed me the entire listings of cars she had that day and the bottom line pricing they could offer. She explained that was the lowest they could go, no exceptions. Couple that with a report of the 5 closest similiar cars being 2-4k more in price, I was sold. Great experience, would highly recommend. More
Our best car buying experience ever! I came in on Saturday to by some tune up parts for my old Honda and while I was there I looked at a new Accord on the showroom floor. A very nice young lady, Nic Saturday to by some tune up parts for my old Honda and while I was there I looked at a new Accord on the showroom floor. A very nice young lady, Nicole Friswold, asked if I had any questions & gave me a brochure for the Accord. The next day my wife and I came back to look at the Accords and asked for Nicole. Well, we did the test drive, liked the car & Nicole answered all of our questions. (I think I asked a few of the same questions twice). We wanted a Red Accord EX-L and they were able to locate one and get it the next day. Nicole jumped through hoops for us, providing customer service like I've never seen before at a car dealership or anywhere else. We were so impressed. So we signed some papers and picked up our new Accord the next day. And it gets better! When we came to pick up the car, Nicole showed us how the buttons work and programmed in radio stations as well as some other settings. The next day she called me just to see how we liked the car. WOW! Thanks Nicole and Wilsonville Honda More
On N0v 23, 2012 I brought my 1997 Honda Accord in for an oil leak around the oil filter housing. It wa worked on by Mitch G. work order no or your ro number is 6028991/1. Cost was 259.00 to change an o r oil leak around the oil filter housing. It wa worked on by Mitch G. work order no or your ro number is 6028991/1. Cost was 259.00 to change an o ring. Ok fair enough. Wheni picked up my car I was told the following things. (see your work order to verify} 1`. Upper radiator hose collapsed. Recommend to starty with replacing upper and lower radiator hoses, and thermostat. Response: Car was hit in front end in 2010. Hoses replaced and new fluid added. Hose collapsed? Funny no one i showed it to cold or warm could see any signs of collapsing. 2. Front brakes 1 mm and rotors are at minimum thickness. Response : I have saved the pads and rotors to show everyone what that really looks like. Pads are at about half and rotors are not even close to specs. 3. Recommend transmission fluid flush, power steering flush, and brake fluid flush. Response Maybe Now for the additional stuff: 1. Rt front wheel stud was cross threaded, and broke stud off when i removed wheel. thats what started this. 2. front wheels were so loose . Just barely hand tight. Dangerous ? 3. Pads are not close to worn out, look for youself. 4. Rotors : see above. Now More
Our car was totaled in an accident earlier in December so we were looking to replace our 2004 Ford Taurus. I started doing research on the Internet and found several makes/models of cars and came across a ca we were looking to replace our 2004 Ford Taurus. I started doing research on the Internet and found several makes/models of cars and came across a car they had that matched what I was looking for and contacted them online. Dale Winterfield wrote me back with extensive details of the car including that it was a single owner, lease vehicle and included many pictures. They also said that they had no haggle pricing which caught my eye as I HATE to haggle! Another thing was that the price was much lower than other like models and had much lower mileage! We were actually on our way to an appointment at another dealer when I received the email on my ipad ( don't worry I wasn't driving 8) ) and we were close so after seeing the price/mileage we decided to stop in and were we ever glad. I had Psyched myself up for hard sales and game playing but we found NONE of that. In fact we later found out from our sales rep that they are not on commission! Nicole Friswold was extremely friendly and used NO manipulation whatsoever! Because I had done research ahead of time we only drove the car we purchased. The car was extremely clean and was in brand new condition even though it was a 2008. I would definitely use this dealer again and would highly them. Oh, and did I mention they have fresh baked cookies for their customers? More