Parker Johnstone's Wilsonville Honda

I just wanted to say a BIG THANK YOU to Kristina, Jennette and Jose for the great experience I received from Kristina, Jennette and Jose when I broughtt my 2005 Honda Civic in for service. They trul Jennette and Jose for the great experience I received from Kristina, Jennette and Jose when I broughtt my 2005 Honda Civic in for service. They truly exemplify the meaning of great customer service!! They are the reason why I continue to be a repeat customer which is why I always and continue to recommend Parker Johnstone Wilsonville Honda to my friends and co-workers. It is also comforting to know that they have a great knowledge of the Honda products. A job well done, you have a fabulous team!!!! Jocelyn Crutch More

I have been a customer of Parker Johnstone Wilsonville Honda for several years and continue to make the trip out to Wilsonville from Portland for all my Honda service needs. With reliable and friendly cus Honda for several years and continue to make the trip out to Wilsonville from Portland for all my Honda service needs. With reliable and friendly customer service from shining stars like Jose Moreno and Brianna McCain, I know I am getting honest service on my car at a fair price. Keep up the good work, everyone! More

It is my absolute pleasure to highly recommend Parker Johnstone's Wilsonville Honda. We traded in our old HONDA Van and leased a new one from them. This is by far the friendliest and most welcoming car d Johnstone's Wilsonville Honda. We traded in our old HONDA Van and leased a new one from them. This is by far the friendliest and most welcoming car dealer we have been to in the past 10 years. The nice installations, impeccably kept, seem almost irrelevant, compared to the amazing employees that make this car dealership extraordinary. Every single person you deal with, from the receptionist to the General Manager, to the owner, from start to finish, is just fantastic! I particularly have to speak for the Service team. Jose, Janet or Christina are extremely courteous and so pleasant to work with. They all establish great relationships with every single customer they deal with, making anything they can to accommodate their customer's needs. People make a difference and this is the best example of it. This is the dealership we are staying with! Kudos! More

I LOVE WILSONVILLE HONDA!!!!! I have worked for years with the service department (Jeannette, Jose & Christina). Bought 2 new Honda's just to have them service our cars, left Mercedes and Broadway Toyota with the service department (Jeannette, Jose & Christina). Bought 2 new Honda's just to have them service our cars, left Mercedes and Broadway Toyota (was treated like 2nd class citizen). My husband has a Acura but the service department at Ron Tonkin is way over priced and can never rival the guys at Wilsonville Honda. I also refer everyone I know who has a Honda to them, it's worth the drive every time...... I wish all service departments could take a lesson in customer service from these guys! They are my friends and family, I will never own any other car's besides Honda because of them. More

I purchased a 2008 Honda Accord in 2008. I have had all of my maintenance done by Parker Johnstone's Honda service department because the service personnel are extremely friendly. They have excellent prici of my maintenance done by Parker Johnstone's Honda service department because the service personnel are extremely friendly. They have excellent pricing and there technicians get to the problem at hand promptly. More

My husband brought me into Wilsonville Honda to show me an Odyssey and we left with both an Odyssey and an Accord! :) We purchased a service membership cards and my husband and I are regulars at the ser an Odyssey and we left with both an Odyssey and an Accord! :) We purchased a service membership cards and my husband and I are regulars at the service desk for oil changes, tire rotations, warranty repairs and the people at the service desk are the salt of the earth! We don't get that level of customer service anywhere else. If you need a car, an oil change or just good conversation you can't do better than Wilsonville Honda. More

I would give the staff at this dealership a "10", if the survey allowed – a five just isn't high enough. The staff has ALWAYS been friendly, informative, willing to ease my way, and above all, "10", if the survey allowed – a five just isn't high enough. The staff has ALWAYS been friendly, informative, willing to ease my way, and above all, has always had my interest in mind. It's really a breathe of fresh air to experience such wonderful customer service, especially in the car industry. Everyone has been wonderful, most notably, Jose, Jennette and Kristina - WOW, what a team! These folks are the face of Parker Johnstone, and the company is very fortunate to have them. Sending much gratitude to all of you... Thank you, - Melissa Henderson More

best service department around. I should know, I drive about 5000 miles a month for work and have to get my car serviced all the time. I have been to many other dealers in the Portland metro area and none about 5000 miles a month for work and have to get my car serviced all the time. I have been to many other dealers in the Portland metro area and none of them compare to the staff at Parker Johnstone's. The price and service is by far the best period. Jennette, Jose, Kristina, Jamie and Bri are very friendly and are very up front about what needs to be done if I ever have any problems. I live about 50 miles away from the service department and drive by about 3 to 4 other Honda dealerships on my way to them because of the experience and trust that I have with them. More

I bought a 2011 Honda Civic LX (my first new car purchase) in Wilsonville. The Wilsonville Honda dealership doesn't have commission for its salespeople, so they get paid whether you buy a car or not purchase) in Wilsonville. The Wilsonville Honda dealership doesn't have commission for its salespeople, so they get paid whether you buy a car or not. It seemed like a strange idea at first, but when they show you the lowest price they can give you, it's basically the true market value on Edmunds or KBB. Ashley was very approachable and straightforward about what she could do for me. They may not bargain when it comes to sticker price, but where you see a noticeable difference (apart from other dealers) is what they'll give you for your trade-in. I went to Beaverton & Ron Tonkin Honda before going back to Wilsonville again. Both of those dealers wanted to give me $1500 less for my trade-in and wanted me to pay about $1400 more for the car itself. I didn't get that kind of back and forth hassle at Wilsonville. Both Ashley and Corri (the financial officer I worked with) were straightforward and helpful in answering all of my questions. If you are planning to buy a Honda, I would recommend swinging by Wilsonville first. Get a price on the car you're interested in, a general number for your trade-in and then visit the other Hondas. If your experience was anything like mine, you'll be back in no time. More

About a month ago, I arranged with Mr. Stedman to purchase a new CRV from these folks and was signing the papers when he asked me if I wanted to spend $30 for an extended warranty. Being old (74), a purchase a new CRV from these folks and was signing the papers when he asked me if I wanted to spend $30 for an extended warranty. Being old (74), and having never bought an extended warranty before I thought $30 must be a bargain! This was really stupid I realize but little did I know he meant every month for 60 months, How dumb can an old guy be?? Anyway as I went thru the numbers I saw an item for a nice round $2000 and inquired as to what it was for. "The extended warranty" he says.. Mind you, he had told me not one word about the benefits, pricing, etc. He did toss me a brochure that explained nothing, nor did he offer a copy of the policy. Other words, no attempt to "sell" it as one might expect on an item of $2000. I was left with no other conclusion than he had tried to slip it under the radar got up and left, never to darken their door again. I have to believe that the owner, Mr. Johnstone must encourage this type of behavior or Mr. Stedman would not be employed there... I called American Honda some time ago, re this issue and they were very conciliatory but explained all they could do is talk to Johnstone. So far, I have heard nothing else from Honda or Johnstone about what in my opinion is a culture of corruption. Meantime, I went down the road and bought a Mercedes. I will miss Honda's great cars, and we'll see if Mercedes is as good. More