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Parker Johnstone's Wilsonville Honda

Wilsonville, OR

4.9
2,010 Reviews

30600 SW Parkway Ave

Wilsonville, OR

97070

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2,010 Reviews of Parker Johnstone's Wilsonville Honda

March 24, 2019

Great Experience Taylor was so great to work with. She made things so easy. She did not try and pressure us to buy the car. She made it a very easy process. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandie Trice, Taylor Reeves
Mar 25, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello Toby and Cindy, Taylor and the team here thank you both for the great review about your recent purchase. We love seeing that you could not be happier! Enjoy your new car and we hope to see you both again in the future! - Your Wilsonville Honda Team

March 17, 2019

Awesome! First time ever buying a car and Taylor explained EVERYTHING! She even helped me with figuring out my insurance on my phone. I had to run for dinner More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Reeves
Mar 18, 2019 -

Parker Johnstone's Wilsonville Honda responded

Taylor and the team thank you for the fabulous 5-star review! It's very important to us that our customers leave the dealership well informed! Thank you for your business and we hope to see you next time! - Your Wilsonville Honda Team

February 27, 2019

Comfortably Nice The whole experience was professional and comfortable. I chose Taylor based on her website reviews and She lived up to and surpassed all the nice c More

by V-BAAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennette Alexander, Kristina Bangloy, Mark Doublin, Taylor Reeves, Jason Rhoads
Mar 01, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello! Thanks for your detailed review about your car buying experience with Taylor. We appreciate your business! We are delighted that the online resource of reviews assisted you in finding Taylor to assist you with your purchase. We'll be sure that both Taylor and Jason receive your high praises of their work. If there's anything you need, please let us know! - Your Wilsonville Honda Team

February 18, 2019

Awesome The experience was awesome I felt like I was home and it was amazing buying my first car I’m looking forward to going back More

by Tino1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris, Taylor Reeves
Feb 20, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello! Thanks for the awesome review! We are honored that we could help you feel at home for your first car purchase! We look forward to seeing you in the future. Thanks again! - Your Wilsonville Honda Team

February 14, 2019

It’s a shame! But it was fixed I bought two used cars from here trusting them. The last one I bought I was shown service records that I believed and they presented them like they we More

by bigflan
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Geri Reeves, Mark Doublin
Feb 19, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello, I am sorry you feel that we were not truthful or do not care. Providing accurate information to customers to use during their purchase decision process is very important to us. In your case regarding the Audi you purchased from us, we had copies of Repair Orders from the local Audi dealership reflecting engine repairs. That same repair information was validated with entries on Carfax which we also provided to you and matched what was stated to us by the customer from whom we acquired the vehicle. So I believe we did act in good faith in providing you with accurate information with which to base your purchase decision. The fact that 9000 miles later you are experiencing mechanical issues with the vehicle and chose not to purchase a vehicle service contract is unfortunate, and we empathize, however this is exactly why we recommend service contracts on vehicles that are out of warranty. If you would like to discuss this further please contact me directly here at the dealership. Bob Moore—General Sales Manager

Feb 19, 2019 -

bigflan responded

No you did not validate it and match it with the customer who had it prior to me. If that was the case you would have realized there had not been an oil change done in the time recommended by manufacturer. In this case it is 10,000 miles. However, I was told it was in great shape. Guess what?! This would have been covered if there was proof of an oil change!!! But I am looking at a $6000 bill for repairs now!

Mar 05, 2019 -

bigflan responded

Bob, thank you for handling the issue I had in a professional and timely manner. I was upset and whether or not you agreed with me you did the right thing and I appreciate that. Thank you again! I consider this water under the bridge.

February 13, 2019

Very courteous and low pressure Geri (and staff) nice to work with when looking at driving/product availability. Geri especially was very accommodating and enjoyed working with her. More

by Mary-Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geri Reeves, Brandie Trice, Mark Doublin
Feb 15, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello Mary-Gary, Thank you for the kind review of our dealership about your car buying experience! Geri will appreciate your nice sentiments. You are so very welcome and we thank you for your business. If you need anything else please let us know. - Your Wilsonville Honda Team

February 04, 2019

Great experience I took a train to the Portland area from Bellingham, WA to purchase a used vehicle that was hard to locate anywhere else. I worked with Katrina and sh More

by emvw123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Clemens
Feb 04, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello! Katrina and the team thank you for your business from Bellingham! We are honored to assist you with this purchase and greatly appreciate the high review! Enjoy your vehicle, and if there's anything else that you may need down the road please let us know. Thanks! - Your Wilsonville Honda Team

February 04, 2019

Great experience! My girlfriend and I went in not knowing much and left with helpful information, and a new car! Highly recommend for people new to leasing/buying a car More

by Seahawks31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandie Trice, Alan Worrest, Gaylen Cashman, Katrina Clemens
Feb 04, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello, Thank your for taking the time to submit this nice review! We are glad that our team could assist you in making an informed purchase. Thanks for the recommendation too! - Your Wilsonville Honda Team

February 02, 2019

Superb service. Honest, easy and best deal in area. This dealership had honesty integrity and I would definitely recommend them for any help anyone needed for buying a Honda. They also had what we wante More

by Jaredstuart9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geri Reeves, Aaron Malmstrom, Josh Delaunay, Jason Rhoads
February 02, 2019

Great dealership! We really enjoyed our experience at Parker Johnstone’s! We had a unique situation with some negative equity on our trade-in, and Wendy worked really h More

by Gmcfalvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Douglass, Steve Morris, Katrina Clemens
Feb 04, 2019 -

Parker Johnstone's Wilsonville Honda responded

Hello! Thank your for the great review about your experience with Katrina, Wendy and the team here. We agree that Parker has done a great job in creating an excellent car buying culture, and we very much appreciate your thoughtful words and recognition of the various components involved in helping provide that experience. We cannot thank you enough for the high recommendation of the dealership, and hope to serve you in the future. - Your Wilsonville Honda Team

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