Parker Johnstone's Wilsonville Honda - Service Center

My battery died, so I called AAA to jumpstart me so I could drive to Wilsonville Honda. I needed the car back quickly, and they obliged me. Jenette checked me in and had the car scheduled for service right away. They did not have the right battery in stock, so they obtained one from a nearby dealer. Tony Martinez shuttled me home and picked me up when the battery was installed. Ryan Soumokil handled all of the service details and checked me out. All told, I was without the car for only about three hours. Customer service does not get any better than this. Wilsonville Honda has been my dealer for six years, and this is typical of their service. Thank you one and all

I needed some extra keys for my Honda CRV. My first contract was Jordan in Parts. She ordered the required keys to be programmed. I made an appointment for the following week. At the appointment, I was checked in by Kristina and checked out by Brandon. The entire process went very smoothly, thanks to the professionalism, efficiency, courtesy and patience of these three employees. They exemplify the consistently wonderful customer service I have experience at Wilsonville Honda for the past six years.

Wilsonville Honda has by far outshined three other Honda dealerships my car and I have seen in terms of customer service, fair pricing, and actual labor performed on my car. Worth the drive! Thank you!

I brought my 2012 Honda CRV in for routine service today and, as always, Avelino did a wonderful job of checking me in, reviewing the needed services, keeping me informed of their progress, and checking me out. The car runs beautifully, and for that I thank the service technician, Tyler Tacla. With this kind of car service and customer service, I would never think of going anywhere else.

Today I came in and transferred my car care from Tonkin to Willsonville Honda . Avelino went above and beyound for me . He called the other dealership asking questions why things were done early or not done at all on my 2005 Honda Element . He was professional outgoing and caring . I will be back for other things to be done . Thank you again for your service today .

I stopped taking my Honda CR-V to this dealership for a long time because twice I had to take my car back there to have them fix the oil leak that started when they changed the oil. I finally went back a few weeks ago to get my passenger air bag replaced per the recall notice. The very next day my VSA module went out. I've never had one problem with this Honda, not one! Yet, the day after I have the oil changed and the air bag replaced, I have a major problem. Coincidence? Maybe? But after what I had experienced previously, I think not. Won't go back to their service department again.

I wanted to say thank you to your wonderful sales person who helped me out last night. I regret I did not get her name, but from the pictures on your site, I think it may have been Anastasia. I was driving my 2018 Fit from Vancouver to Eugene when my tire pressure monitor system indicated low tire pressure. After receiving absolutely no help from two different gas stations, I was nervously driving south when I noticed your dealership off the freeway. I made my way back, and even though it was after hours, this wonderful person came out to my car and helped me out. She explained that the monitor was probably triggered by the cold weather and didn’t really indicate a tire pressure problem. She then reset the monitor and showed me how to do so myself should the problem recur. Your dealership is a little too far to come from Eugene, but you and your staff have earned my respect and gratitude. Thank you.

I brought my Honda CRV in for routine maintenance, and Avelino was my service advisor. As usual, the customer service was excellent. Avelino took very good care of me. He explained what was to be done, then reviewed everything that was done before I left. The car was ready when he said it would be. He is outstanding at his job and I appreciate it. He is one of the main reasons for my loyalty to this dealership.

Took my 2017 CR-V in for 10k maintenance. They did a 45 minute turnaround but left greasy fingerprints on both sides of car. Very poor service as I had to take my car in to get it detailed to remove grease.

I hadn't cleaned the inside of my car for probably a year and took it in for the Interior Detail service. I was VERY impressed with thoroughness of the detail cleaning. Thank you Armando and Israel, VERY GOOD JOB!!