Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parker Lexus
Little Rock, AR
100 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 100 reviews
July 08, 2021
It is always a pleasure dealing with these folks. Service department is incredible. Shane was great. Highest recommendation. All employees are pleasant and professional. Do a great job explaining things. Gre department is incredible. Shane was great. Highest recommendation. All employees are pleasant and professional. Do a great job explaining things. Great help to me because of my lack of IT knowledge. More
by Tommy
Employees Worked With
Shane
June 26, 2021
I have been using Parker Lexus fir over 20 years. The service department is totally professional. Having been a service manager for a Mercedes dealership, I have a critical eye for deception. I can hones service department is totally professional. Having been a service manager for a Mercedes dealership, I have a critical eye for deception. I can honestly say that I have never experienced a better service team. More
by Jim Elmore
Employees Worked With
Robin
October 25, 2020
Was searching for a Lexus ISF when I stumbled across one that Parker Lexus had just put into inventory. Reached out to them and worked a deal with Dustin Dean. He was very responsive to my needs, meeting that Parker Lexus had just put into inventory. Reached out to them and worked a deal with Dustin Dean. He was very responsive to my needs, meeting me halfway between KC and Little Rock in order to facilitate the transaction. We had a couple hiccups after delivery, but Brannon Silkwood, the pre-owned manager, went the extra mile and took good care of us. I will return here for my next Lexus purchase. More
by fitguy913
Employees Worked With
Dustin Dean, Brannon Silkwood
June 26, 2020
We found a vehicle we liked but needed time to travel. We were asked to fill out a credit application to reserve the vehicle. We did. Confirmed the visit. The dealer stated see you tomorrow. Then no more tha were asked to fill out a credit application to reserve the vehicle. We did. Confirmed the visit. The dealer stated see you tomorrow. Then no more than an hour later they sold the vehicle from under us. No integrity!! More
by No Integrity
Employees Worked With
Sales Manager
January 14, 2020
Ready to Roll Found the car I was looking for on CarGurus at Parker Lexus and sent them an inquiry. They gave me a straight up out the door price I was happy with. Found the car I was looking for on CarGurus at Parker Lexus and sent them an inquiry. They gave me a straight up out the door price I was happy with. After driving 350 miles from Huntsville, Alabama to pick up the car, I found they had replaced the brakes and all four tires, with the Michelin tires I was going to put on if it needed tires. Car was ready when I arrived and they helped load the car on the trailer for my return drive home. More
by LazyHat
Employees Worked With
Dustin Dean
January 13, 2020
Five plus Gold Stars For Parker Lexus! It's not just the awesome cars but the wonderful customer service that keeps me coming back for 20 plus years! The entire Parker Lexus team is welcomi It's not just the awesome cars but the wonderful customer service that keeps me coming back for 20 plus years! The entire Parker Lexus team is welcoming. Rick Wright is the best sales rep! He goes the extra mile to take care of his customers. The sales manager is great. Robin Berry is great in service. Jorge is super. Rob took great care of my loan. Dave Parker personally was there to say hello. First class dealership! More
by lexuscarreivew
Employees Worked With
Rick Wright is an awesome sales rep! He Deserves a 10 Plus rating!
January 10, 2020
Best lexus dealer and best service department to deal with also. Excellent Good coffee and fresh cookies too. This is our sixth lexus to buy there. with also. Excellent Good coffee and fresh cookies too. This is our sixth lexus to buy there. More
by Bevthompson214@yahoo.com
Employees Worked With
Rick Wright and Chris in service department. Both excellent
January 09, 2020
Awesome and Superior customer service....Best car buying experience I ever had. Lem.was patient and extremely helpful. Can't stop talking about my purchase experience I ever had. Lem.was patient and extremely helpful. Can't stop talking about my purchase More
by vyswopes66
Employees Worked With
Lem Wilson
December 14, 2019
Great Experience!!! This was the best experience I have had so far with buying car. Josh Lynn was awesome and got my wife the car she wanted. We will definitely buy from This was the best experience I have had so far with buying car. Josh Lynn was awesome and got my wife the car she wanted. We will definitely buy from Josh again! More
by ranebarrett6
Employees Worked With
Josh Lynn
September 01, 2019
GREAT sales experience with Rick Wright and Bruce Gilby. Completely happy with the recent trade and purchase. Once again the process was straightforward and hassle free. I have dealt with Parker Lexus in the Completely happy with the recent trade and purchase. Once again the process was straightforward and hassle free. I have dealt with Parker Lexus in the past and fully expect to do so again. Both Rick and Bruce are outstanding!! More
by David
Employees Worked With
Rick Wright and Bruce Gilby.
