Back

Parks Chrysler Dodge Jeep Ram Gastonia

Gastonia, NC

4.5
4,172 Reviews
Parks Chrysler Dodge Jeep Ram Gastonia always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Jeep and Ram vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!
Contact Dealership

2339 E Franklin Blvd

Gastonia, NC

28054

Directions

By Type

Showing 4,172 reviews

July 15, 2015

Great place to buy a new car!!!!!!! Thank you so much for a great experience from the start. Gerald made my experience very easy and comfortable. There was no pushy sales here. I appr More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Morrison, Brian Kanabroski
July 14, 2015

Great car-buying experience Very happy with entire process. I was able to handle much of my negotiating process over the phone and via text. Everyone I dealt with was very acco More

by Morgan, T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Lovelace, Jack Salzman
July 14, 2015

Great dealership This is my fourth purchase from Gastonia Dodge Ram and my six purchase from this dealership location overall and every experience has been great; if y More

by breadman35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal English, Ron Lovelace, Kelvin Maple
July 13, 2015

friendly, and prompt!! This place had friendly, caring, people, they helped me get a car...they we're pretty quick...about getting something done!!! They seemed to be trustw More

by kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 13, 2015

Excellent Treatment! My daughter and I were treated with the utmost respect and appreciation. From the front door throughout the process, someone was with us or checking More

by nellie, jeep lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross, Ron Lovelace, Ron Lovelace
July 12, 2015

Wouldn't even let me test drive a car! I went to the dealer today to drive one of their used cars and as soon as the sales man found out I wasn't purchasing today... he said as their genera More

by Kperez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Ron Lovelace, Jack Salzman, Jimmy Grant
Jul 13, 2015 -

Parks Chrysler Dodge Jeep Ram Gastonia responded

i would like to apologize on behalf of our dealership. This is certainly not the excellent customer service that we pride ourselves on. After discussing your circumstances with the salesperson and the general manager, we would like to reunite you with your regular salesperson, Gerald Morrison. Please give him a call at your convenience or reply to this message with your phone number and I will be glad to pass it on. i apologize again and hope that you will give us a second chance to earn your business. Customer Relations Manager, Rebecca Fox

Jul 13, 2015 -

Kperez responded

No thanks, I would not like to give your dealershiphone a second chance! Rude customer serves is just that... RUDE CUSTOMER SERVICE. I came to your dealership on the day and time that I had available to me and my family to test drive a car that you had on your lot for sale. So because I stated that I was not buying "today" I was told as the dealers "general" rule people can't just test drive cars! So my question is how to you expect someone to buy a car if they can't drive that car?? That is crazy to expect to sale a car like that. And even if I wasn't going to buy that same day doesn't mean that I would not have came back there in September when I was ready to buy and asked your dealership to locate the specific vehicle I was looking for. And then to have the salesman be rude to me with my children there is VERY unacceptable! And for him to tell me it would be great for me to go to another dealership that is exactly what I will do is go to another dealership. So you areore than welcome to let Gerald know that Jimmy lost him a sale!!

July 11, 2015

AMAZING SERVICE!!!! Salesman- Danny Nemeh I have purchased many autos over the years. The service I received from Danny Nemeh was OUTSTANDING! In my past experinces I h More

by JamesBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 11, 2015

My experience was the best i've ever had dealing with cars This is a GREAT DEALERSHIP. The employee's are loving, humble and generous as possible. They give you the best service inside and out. This was my 1st More

by Yoshi7413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Maple
July 09, 2015

Great Service I wish buying a car didn't take so long, but I guess it goes with the territory. Jimmy made our buying experience worth the wait! More

by BSorrells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Grant
July 09, 2015

Awesome Purchased a Jeep Renegade in May. Jeremiah was my sales person. He was very patient working with me as I thought I was a little difficult. Everyone a More

by bbaker77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Kanabroski
...
365
...