Rebecca Fox
Rebecca Fox at Gastonia Chrysler Dodge Jeep RAM
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Rebecca Fox

Customer Relations Manager

Gastonia Chrysler Dodge Jeep RAM

2339 E Franklin Blvd
Gastonia, NC 28054

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4.3
46 Reviews

Happy Day!

Dealership Experience

25 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

4.3

46 Reviews

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46 Reviews of Rebecca Fox

July 30, 2023

Dealership Rating
Employee Rating

WORST service experience- ever! They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, o More

by ciro.stefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Todd, Gary Holder, Zack Queen, Michael "Van" Nocker , Chris Buckner, Lee Hyde, Robby Pryor, Rob Terry

July 18, 2023

Dealership Rating
Employee Rating

We’re amazing to deal with. From start to finish they made it a very easy process. I love my new truck and would go back to them when I’m ready to upgrade. More

by bsojo21
Service Price Transparency
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Recommend Dealer
Yes

July 06, 2023

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Great service ! Worked with me until we found the right financing and deal I wanted. Great Team! More

by Dewey.Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brad Smith, Michael Todd, Donte Roberts , Emily Freeman

June 25, 2023

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Employee Rating

Good service technician was very knowledgeable about the car nice and friendly service will bring it back to Keith again More

by k.hunt22
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lee Hyde, Danny craig

June 09, 2023

Dealership Rating
Employee Rating

My car was making a funny noise Ricky rode with me in my car knew exactly what the noise was put my car in the shop. They had to order the part took two days but they were nice enough to put me in a loaner. More

by ladeejunebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Rice , Lee Hyde, Ricky, the mechanic that took care of me, knew exactly what he was doing did an excellent job. Thank you, Ricky.

May 10, 2023

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Service department and the customer service representative were very helpful with my issue and quickly resolved the problem. More

by mengard1138
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Rice, Matthew Corwin , Brenda Ayers

April 01, 2023

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Employee Rating

Great. Easy service and very timely with my purchase. Great follow up as well. Thanks. More

by Mcaglejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Smith , Jason Johnson, James McElroy

March 24, 2023

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The service I received was quick and thorough and my service advisor was polite and professional. More

by MANDKIDS2016
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 20, 2023

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Employee Rating

Always a good experience when dealing with this dealership… if you have a concern and bring it to their attention, they will address it and take good care of you… More

by SKNICELEY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Holder, Josh Rice, Haley Hovis, Anabell Starnes , Lee Hyde, Jason Johnson, James McElroy, Paul Shutt, Pam Titus

March 15, 2023

Dealership Rating
Employee Rating

Horrible service. They said they could not duplicate the problem with my car overheating after keeping my car for 4 days (3 business days and Sunday). As soon as I pic More

by AJKLINCLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Hyde

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