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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,711 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,711 reviews

May 10, 2025

Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More

by ALDUKE1955
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Levin provided fast, friendly, and knowledgeable service while keeping you updated throughout the process. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 09, 2025

Communication was not good. Was told I would be contacted on the status and was not called. When I called them I was met with attitude. The estimate was given to me and then wh More

by noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see their name
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

noemail21, Thank you for providing your feedback. I am sorry that there was some miscommunication during your visit. I would like the opportunity to personally address your concerns. At your convenience you can call me at 703.898.7118. I look forward in speaking with you. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 08, 2025

Fast and efficient. I'm busy so I liked having things done quickly A great experience More

by BARRYJJANKS2
Recommend Dealer
Yes
Employees Worked With
Devon
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May 09, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad we could provide fast, efficient service that fit your schedule. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 08, 2025

Need Garald to set the record straight! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! More

by kimcady79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 08, 2025

The guy came over and changed my oil and rotated my truck tires right in my driveway More

by steve@center4heroes.com
Recommend Dealer
Yes
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May 09, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad our mobile service made things easy and convenient for you. We look forward to helping you again next time! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 08, 2025

The staff was friendly, but it took a long time and was quite expensive. The oil change cost is much more expensive compared to other repair shops. More

by sandb222
Recommend Dealer
Yes
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit took longer than expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 08, 2025

so far every one I have talk to or delta with has been right on or close to a 5 star More

by Perry Harkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon pokorny 5 1/2 stars
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May 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Perry! We truly appreciate your feedback and are glad to hear your experience has been consistently positive. Devon will be thrilled to know he earned a “5.5 star” in your book! We look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 08, 2025

Knowledgeable and professional They are very respectful, knowledgeable and professional. They got my truck in and out the same day which is a plus More

by Terica6
Recommend Dealer
Yes
Employees Worked With
Levin Hickman, Levin Hickman
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May 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad our team was respectful, knowledgeable, and able to get your truck in and out the same day. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 07, 2025

Year old car for second service. So far service good. Devon has been my advisor previously and very helpful with previous 13 yr old Ford car. More

by L_b_kunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Pokorny, advisor; Maurice Eubanks, technician
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May 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued support! We're glad to hear your service has been going well and that Devon has been helpful with both your new and previous vehicle. We look forward to taking care of you and your car for many years to come! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 07, 2025

They handled my problem with great customer service They handled my problem with great customer service and Gerald Acevedo was very courteous. More

by JEWELAFULL
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! Please feel free to contact me directly with any questions or concerns you may have regarding your vehicle. Best wishes from your Service Team at Parks Hyundai of Gainesville! Gerald Acevedo Service Manager

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