Parks Ford Lincoln of Gainesville

I had a very frustrating experience with Parks Hyundai. I was told that my request had been sent to corporate, but despite asking multiple times, I was never provided with any proof that it was actually su I was told that my request had been sent to corporate, but despite asking multiple times, I was never provided with any proof that it was actually submitted. Later, I was simply told that I had been denied for service, with no documentation or explanation to support that claim. The lack of transparency and communication made me feel like I wasn’t being treated honestly. I expected better customer service and accountability. Based on my experience, I would not recommend this dealership. More

Cody and his team provided excellent service in making sure my F150 had all green lights before driving to Texas. The Works package has great value; not only is it priced right (much less than all places sure my F150 had all green lights before driving to Texas. The Works package has great value; not only is it priced right (much less than all places in town for all the services included), you are getting this done at the dealership where just about any problem found can be fixed same day by a Ford expert! It also warmed my heart to see Cody again, who I first met 7yrs ago when he started here as a teenager, now he’s a supervisor! #GetTheWorks More

Brent took the time to answer all of my questions, explained the features and financing options clearly, and made the entire process smooth and stress-free. explained the features and financing options clearly, and made the entire process smooth and stress-free. More

Very personable to work with. She was very knowledgeable and knew how to do her job. She was very knowledgeable and knew how to do her job. More

Brought in for a couple of warranty issues. Both repaired in a timely manner. I utilize this dealership because of a very long relationship with Bill. Both repaired in a timely manner. I utilize this dealership because of a very long relationship with Bill. More

Fraser was great! He was very attentive and made sure to keep me informed throughout my visit ro the Service Department. Fraser is definitely an asset to Parks! He was very attentive and made sure to keep me informed throughout my visit ro the Service Department. Fraser is definitely an asset to Parks! More

the service technicians have improved greatly from just a year or so ago. The service desk people have always been helpful. year or so ago. The service desk people have always been helpful. More

The tech was quick to welcome me at the door. He quickly processed my work order and kept me informed during the time it took to complete my job. He quickly processed my work order and kept me informed during the time it took to complete my job. More

Good experience Very Detailed about the inspection of my vehicle. Good communication about what repairs should been repaired and which ones can wait for service . Overall good customer service vehicle. Good communication about what repairs should been repaired and which ones can wait for service . Overall good customer service More

Came for keypad install. Was quick and easy service Weir was friendly, took care of the service and made sure it worked right before we left Was quick and easy service Weir was friendly, took care of the service and made sure it worked right before we left More