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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
862 Reviews
Call Service Center (352) 565-9023

862 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 26, 2025

The serviceman came out to out house to do an oil change. He was very professional and was done quickly. I would definitely use this service again More

by kimbie444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful review! We're glad to hear our technician provided quick, professional service right at your home. We appreciate your trust and look forward to helping you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 26, 2025

I have only one problem, service takes longer than we were told it would take. More

by Golferbuddies
Recommend Dealer
Yes
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Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’m sorry to hear the service took longer than expected—we understand how valuable your time is. We’ll work on improving our communication moving forward. We appreciate your patience and look forward to seeing you again soon. — Michael Muldoon, Service Manager 864-918-7012

March 25, 2025

It was the best experience . Customer service top tier and Levin was fast and efficient . More

by moontorres21
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
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Mar 25, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad Levin provided you with top-tier service and a great experience. We truly appreciate your support. We look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 25, 2025

Bill was outstanding as always! He goes above and beyond to provide excellent professional and personalized service. More

by JPETERKIN3.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman in charge of organizing the valet services was excellent. Extremely professional and managed every detail.
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Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! Bill truly cares about delivering exceptional service, and we're grateful to have him on our team. We appreciate your continued support and look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 24, 2025

I am always confident that the servicing of my 2017 Ford Escape is always excellent, thanks to Bill Stouffer. His expertise and experience are superb. I'm addition he clearly explains what is to be done and More

by SOKARANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful review! We're grateful for your continued trust and glad to hear Bill’s expertise gives you confidence and peace of mind. We are always here to help. Michael Muldoon Service Manager 864-918-7012

March 23, 2025

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 23, 2025

Everyone did a good job. Fraser is really good. He kept me updated. Would tell anyone to use Parks. More

by scleggfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Fraser and the team took good care of you. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Great service! Explained everything very well and made sure I knew what my extended warranty covered. More

by MKMcManus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for the kind words! We’re so glad you had a great experience and that everything was clearly explained. Making sure you feel confident and informed is what we’re all about. We look forward to seeing you again soon! Michael Muldoon, Service Manager 864-918-7012

March 22, 2025

Great job in and out good customer service and great information about what is happening More

by suracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you! We’re so happy to hear you had a smooth visit and felt well taken care of. Clear communication and great service are what we strive for every day. We look forward to seeing you again soon!

March 22, 2025

Excellent attention and very kind attention and the waiting time while they worked on the car was reasonable More

by cristycad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad Carlos provided excellent service and made your visit a pleasant one. We appreciate you taking the time to share your experience. We look forward to seeing you again soon! Michael Muldoon, Service Manager 864-918-7012

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