Parks Ford Lincoln of Gainesville - Service Center

The service was great. Fraser our assistant was so kind, friendly and responsible to keep us informed about everything. Excellent. Fraser our assistant was so kind, friendly and responsible to keep us informed about everything. Excellent. More

Sales staff spent a lot of time helping us choose the best vehicle for our needs. best vehicle for our needs. More

My RV broke down and I called parks ford on Saturday,March 15th. They gave me an appointment for Tuesday March 18th. While I was on my way to drop it off on the 17th Devon emailed me that they Saturday,March 15th. They gave me an appointment for Tuesday March 18th. While I was on my way to drop it off on the 17th Devon emailed me that they might not get to it until Thursday or Friday. It sat there for two weeks and they wouldn’t even return my phone calls until my insurance agent actually went to the dealership. On April 1st I called Devon and he told me that they couldn’t do the repair because it wasn’t original equipment. Before I even took it to them I explained that the coil springs were installed at Winnebago while the RV was being built. I had to pay $350 to ford, over a thousand for a hotel while it sat in the shop. I picked it up April 2nd and took it to a local mechanic 4 miles away. He told me all it needed was 4 bolts to hold the clamps for the springs on. More

Minimal communication was supposed to have my car completed by 2:00 and it was 5:30 completed by 2:00 and it was 5:30 More

Going on almost a year with the same issue. Still not fixed and I have been out there several times, waited hours and nothing. All for a door handle, windsheild and tint strip to be replaced... Still not fixed and I have been out there several times, waited hours and nothing. All for a door handle, windsheild and tint strip to be replaced.... More

Great experience. Technician was very fast and service technician explained everything well. Will be back. Technician was very fast and service technician explained everything well. Will be back. More

From Michael Muldoon to Bill, the most professional, helpful I have ever received. They were courteous and extremely helpful. helpful I have ever received. They were courteous and extremely helpful. More

Excellent Pleasure to deal with. They are very attentive to your needs and strive for excellent service. They are very attentive to your needs and strive for excellent service. More

Very good Was easy to work with answered all our questions made us feel comfy questions made us feel comfy More

Picked up my vehicle so that was a plus because I had to work and they brung it back to me work and they brung it back to me More