Back

Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
1,015 Reviews

1,015 Reviews of Parks Ford Lincoln of Gainesville - Service Center

Sort by
May 12, 2025

Easy to make the reservation for the home appointment and very professional. Easy to make the reservation for the home appointment and very professional. Highly skilled and motivated. More

by laurieowens2009
Recommend Dealer
Yes
Employees Worked With
Nikki
May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad the home appointment was easy to schedule and that you found our team professional, skilled, and motivated. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 12, 2025

Very quick and nice service The staff was respectful and helpful and my car was done on time More

by amarra.j.sanchez219
Recommend Dealer
Yes
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your 5 star review! We appreciate your business and value your feedback. Glad we could get your services completed within a timely manner. We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Courteous and swift Everyone I dealt with was courteous. I was in and out and my car was ready sooner than I expected. More

by VHERNANDEZ9713
Recommend Dealer
Yes
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 star review! I'm happy to hear we met your expectations. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Ari was personable, kind, understanding, genuine, and overall the best help possible nice and helpful! More

by adriansakr
Recommend Dealer
Yes
Employees Worked With
Ari
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your feedback! Ari is a great asset to our service department. I will be sure to congratulate him on the great job. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Did what they said they were going to do with my Santa Fe.Thank you. More

by waterlandexplorers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a review! Glad we could take care of your visit. We look forward to seeing your at your next visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 10, 2025

Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More

by ALDUKE1955
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Levin provided fast, friendly, and knowledgeable service while keeping you updated throughout the process. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 10, 2025

Staff are very friendly and they work with your schedule. I needed to get my car in asap, I called amd get an appointment the very next day. I dont have to wait. Overall, a great experience. Thank you More

by ROSEBGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
May 10, 2025

I appreciated the short video that the mechanic took, showing the air filter that did not have to be unnecessarily changed until the next visit (appreciate the honesty), the tire treads, windshield washe More

by mtrippensee
Recommend Dealer
Yes
Employees Worked With
Edwin
May 10, 2025

I needed to have my car serviced. The dealership provided the service that I needed and everything was good. More

by jmom1011
Recommend Dealer
Yes
Employees Worked With
Frasier
May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad we were able to provide the service you needed and that everything went well. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 09, 2025

Communication was not good. Was told I would be contacted on the status and was not called. When I called them I was met with attitude. The estimate was given to me and then wh More

by noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see their name
May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

noemail21, Thank you for providing your feedback. I am sorry that there was some miscommunication during your visit. I would like the opportunity to personally address your concerns. At your convenience you can call me at 703.898.7118. I look forward in speaking with you. All the best! Gerald Acevedo Service Manager Parks Hyundai

...
18
...