Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
919 Reviews of Parks Ford Lincoln of Gainesville - Service Center
Communication was not good. Was told I would be contacted on the status and was not called. When I called them I was met with attitude. The estimate was given to me and then wh Was told I would be contacted on the status and was not called. When I called them I was met with attitude. The estimate was given to me and then when they spoke to my husband they gave him a higher cost. I was not happy with the service we received. More
Need Garald to set the record straight! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! More
Knowledgeable and professional They are very respectful, knowledgeable and professional. They got my truck in and out the same day which is a plus knowledgeable and professional. They got my truck in and out the same day which is a plus More
I made an appointment with Parks Ford here in Gainesville Fl for February 18 to take care of a recall. My A Pillar moldings needed replacing. I was told they were on backorder. Well it's now May 6th and they Fl for February 18 to take care of a recall. My A Pillar moldings needed replacing. I was told they were on backorder. Well it's now May 6th and they still don't have them in. Since my initial visit in February,I've called the service department at least6 or 7 times and was told the same thing. I called Santa Fe Ford in Alachua 2 weeks ago and the got me in on yesterday. It only took 2 weeks versus 3 months to get the parts. I really believe that Parks Ford has forgotten about me. I'm very disappointed in them! More
The service department at Parks Ford is FANTASTIC. I am acknowledged, helped, recognized and made to feel welcome and valued each time I bring my truck in for service. Levin always greets me and fin I am acknowledged, helped, recognized and made to feel welcome and valued each time I bring my truck in for service. Levin always greets me and finds out what I need and Bill keeps me informed of what the service team is doing and when they will be finished. It is always a GREAT experience! More