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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
862 Reviews

862 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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April 15, 2025

We have always been treated with the most respect anytime we are there for services.5Stars More

by shaburke2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 stars! We're grateful for your continued trust and glad to hear you've always felt respected during your visits. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 15, 2025

Service agents are amazing but the dealership is expensive and does not provide conveniences for customers whose vehicles were not purchased there, regardless of customer loyalty to the service prov More

by susanabonetti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
Apr 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello and thank you for posting a review! We appreciate your business and value your feedback. We happy that Ari provided great service. We do offer military discounts and usually send out coupons. Please give me a call directly to make sure you are on the mailing list. Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 14, 2025

We have only had positive experiences with Parks Ford Lincoln. The service was fast, thorough and courteous. More

by mskariguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if their names, but it’s the mobile staff.
Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your continued support! We're so glad to hear that your experiences with us have been consistently positive. We appreciate your trust and look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

April 14, 2025

Poor in the past. Much better this time. Service has been slow and disorganized before. The process was much smoother this time. More

by gatorcritter
Recommend Dealer
Yes
Employees Worked With
Nika and Zack ( mobile service)
Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the honest feedback. We’re glad to hear this visit was a better experience and that things went more smoothly. We appreciate the opportunity to improve and look forward to continuing to earn your trust. Michael Muldoon Service Manager 864-918-7012

April 13, 2025

Fraser is great at keeping us informed of the problems and also the time line More

by foursonsmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback! We’re glad Fraser did a great job keeping you informed throughout the process. I’ll be sure to pass along your kind words. Looking forward to seeing you again soon! Michael Muldoon Service Manager 864-918-7012

April 13, 2025

Great experience very friendly and conscientious staff. Ari & Luciano very helpful and professional. Very helpful to out of State customer. More

by wmdmisl665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari & Luciano
Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to post a review! We are thrilled to hear you had a great visit while passing through. Please don't hesitate to stop in if you ever need service in the future. All the best! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 13, 2025

don't know about the dealership but the service department was great, got done quick, Bill was very knowledgeable and kept me notified on options More

by 3patricksheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad to hear Bill took good care of you and kept you informed throughout the process. We appreciate your visit and hope to see you again for future service needs! Michael Muldoon Service Manager 864-918-7012

April 12, 2025

Motor is burning oil. This car is known to have this issue, and even has classes action cases against them. Yet the won't address the real issue but instead suggest repair More

by dwgalloway
Recommend Dealer
No
Apr 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello, Thank you for providing your feedback. I'm sorry we did not meet your expectations during your service visit. Please help me address your concern of the oil burning condition on your vehicle. I can be reached directly on my mobile. Please feel free to call at your convenience. Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 12, 2025

Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. We are glad to hear that our team provided attentive, timely service and made your needs a priority. We appreciate your visit and look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012

April 12, 2025

Vern was a great technician. Answered all of my questions and actually listened. He is an asset to your organization. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern
Apr 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad Vern took the time to listen and answer your questions thoroughly. He’s definitely an asset to our team, and I’ll be sure to share your comments with him. Looking forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

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