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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
924 Reviews
Call Service Center (352) 565-9023

924 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 11, 2025

Courteous and swift Everyone I dealt with was courteous. I was in and out and my car was ready sooner than I expected. More

by VHERNANDEZ9713
Recommend Dealer
Yes
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 star review! I'm happy to hear we met your expectations. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 11, 2025

Ari was personable, kind, understanding, genuine, and overall the best help possible nice and helpful! More

by adriansakr
Recommend Dealer
Yes
Employees Worked With
Ari
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your feedback! Ari is a great asset to our service department. I will be sure to congratulate him on the great job. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Gerald Acevedo Service Manager Parks Hyundai

May 10, 2025

I appreciated the short video that the mechanic took, showing the air filter that did not have to be unnecessarily changed until the next visit (appreciate the honesty), the tire treads, windshield washe More

by mtrippensee
Recommend Dealer
Yes
Employees Worked With
Edwin
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May 10, 2025

I needed to have my car serviced. The dealership provided the service that I needed and everything was good. More

by jmom1011
Recommend Dealer
Yes
Employees Worked With
Frasier
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May 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad we were able to provide the service you needed and that everything went well. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 10, 2025

Staff are very friendly and they work with your schedule. I needed to get my car in asap, I called amd get an appointment the very next day. I dont have to wait. Overall, a great experience. Thank you More

by ROSEBGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
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May 10, 2025

Fast, friendly, knowledgeable. Levin was an excellent service rep. Stayed on top of what was happening and kept me informed along the way. More

by ALDUKE1955
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Levin provided fast, friendly, and knowledgeable service while keeping you updated throughout the process. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 09, 2025

Communication was not good. Was told I would be contacted on the status and was not called. When I called them I was met with attitude. The estimate was given to me and then wh More

by noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see their name
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

noemail21, Thank you for providing your feedback. I am sorry that there was some miscommunication during your visit. I would like the opportunity to personally address your concerns. At your convenience you can call me at 703.898.7118. I look forward in speaking with you. All the best! Gerald Acevedo Service Manager Parks Hyundai

May 08, 2025

so far every one I have talk to or delta with has been right on or close to a 5 star More

by Perry Harkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon pokorny 5 1/2 stars
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May 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Perry! We truly appreciate your feedback and are glad to hear your experience has been consistently positive. Devon will be thrilled to know he earned a “5.5 star” in your book! We look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 08, 2025

Need Garald to set the record straight! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! More

by kimcady79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 08, 2025

Fast and efficient. I'm busy so I liked having things done quickly A great experience More

by BARRYJJANKS2
Recommend Dealer
Yes
Employees Worked With
Devon
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May 09, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad we could provide fast, efficient service that fit your schedule. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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