Parks Ford of Wesley Chapel

Excellent, no pressure, customized for me My husband and I went 'window' shopping for a new Mustang one Sunday, . Not aware that they were open all day Sunday, we pulled into Parks Ford in Wes My husband and I went 'window' shopping for a new Mustang one Sunday, . Not aware that they were open all day Sunday, we pulled into Parks Ford in Wesley Chapel to look around. Robert Stephens is the the sales associate that we ultimately worked with. He was awesome. Thanks to Robert's knowledge and courteous professionalism, we ended up purchasing a 2016 Mustang that same Sunday. We wanted a white Mustang convertible. Parks Ford did not have a white one in their inventory. That same week, Robert located one and had it brought to their dealership. Thank you Robert for going out of your way to help us purchase our dream car. We are thoroughly enjoying it! Also, many thanks to Carlos Gonzalez , who efficiently handled all that much dreaded paperwork and helped us to save money on the new tag. We can't say enough great things about Parks Ford Wesley Chapel associates. They are awesome! More

Great experience buying a new car My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido. Robert listen to are wants and needs, then showed us are My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido. Robert listen to are wants and needs, then showed us are options within the Ford line. During the test drive he was full of great knowledge and also keep the conversation going. Once we had decided on are choice of a Edge, Frank and him worked with us to make sure that we let your dealership happy, with the great car and great deal that we had just purchased. Car buying is not my wife's favorite thing to do, but Robert and Frank even kept her happy!!!!! Lastly Chris Ferris, made the money side go very quickly and he made sure that we know, what we were signing. More

Recently bought a second vehicle All and all I give them a 5. It's a dealership so go in prepared to deal. But the guys I worked with were great. They understand that I'm buying the c All and all I give them a 5. It's a dealership so go in prepared to deal. But the guys I worked with were great. They understand that I'm buying the car and not the husband. At the end I make the final decision. Bought a car from them 2 yrs ago and just bought a second one trading in the other. I have dealt with Robert Vido both times and this time worked with David Bonsey. Recommend both guys thank you, love my new to me SS camaro. Caution the managers though, when I wanted to take my time and not buy the same day I felt a little pressure that almost made me not come back so I caution you on that in the future. I will be back again I'm sure. More

Memorable I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonder I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonderful. They made the buying experience stress free. I can't say enough about my experience. Still today I'm smiling because they went above and beyond my expectations. I absolutely love my new truck. I will recommend Parks of Wesley Chapel to everyone wanting to get a new or used vehicle. More

Great Customer Service! Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintena Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintenance agreement that I currently have. Secondly, there were some minor issues on the vehicle after the car was washed after being serviced. I notified Will and he immediately took care of the problem and the issue was resolved COMPLETELY! He kept a positive attitude with me and his demeanor was very calming. It is refreshing to eperience such high level of professionalism. Thanks Will Smith! More

shoping for used autombile a very good experience the sales person was very helpful also the fiancé person will get excellence rating paul and brett rumford were excellent a ver a very good experience the sales person was very helpful also the fiancé person will get excellence rating paul and brett rumford were excellent a very pleasant experience with dealerlship thanks again to all that helped went there and drove off the lot in less than 3 hours thanks again to all Stanley carter More

This is how it should work! This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, an This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, and thurough! I have every confidence that when I leave my vehicle will be good as new, and that if for some reason it's not, they'll take care of whatever may come next. Ellis has assembled a great crew. These guys don't know it but I'm a customer service consultant by trade, and is what customer service is supposed to look like! For that, they get all the stars. More

Went for an Oil Change and got a wrecked Truck Took my F350 Dually in pristine condition to Parks Ford of Wesley Chapel for an oil change and sun visor replacement and ended up with a wrecked truck Took my F350 Dually in pristine condition to Parks Ford of Wesley Chapel for an oil change and sun visor replacement and ended up with a wrecked truck. Not only was I out a truck but also had to cancel some vacation plans, because I was unable to to pull my RV. The service manager offered an insulting $250.00, a not comparable rental car, and a not very heartfelt “I am Sorry.” They felt like they were doing me a favor, by fixing my truck. Stay away from Parks Ford of Wesley Chapel this was their 3rd strike with me. More

Worked hard to get me the best possible deal they could We went to this dealership again to look at a 2016 Mustang GT convertible that I had driven a week earlier. During the past week, I had been searching We went to this dealership again to look at a 2016 Mustang GT convertible that I had driven a week earlier. During the past week, I had been searching the web and visiting other dealers to find a car I like for the price I wanted to pay. During that time, we didn't find a car with the options or price I wanted and didn't make any offers. We met with Rich Jodway again and worked with him for over 2 hours to get what I considered a fair price for my 2006 Mustang GT and a decent price on the new Mustang. Once we came to agreement, we met with Vincent Ippolito in finance to work out the details. Both guys were great. We arrived at the dealership at 5pm and they close at 8pm. Both guys stayed around until near 9pm to get this deal done with us driving the new Mustang home that evening. Vince had to miss out on his 5 yr old daughters birthday a little so this was a sacrifice for both guys. Go to this dealership and see these guys and I am sure you will be satisfied. More

In for a simple oil change. Just an oil change. My car was ready right on time. Will Smith is awesome always greets me with a big smile and knows my name. My tires are tricky and Just an oil change. My car was ready right on time. Will Smith is awesome always greets me with a big smile and knows my name. My tires are tricky and last time he kept me up to date. Eventhough the tires gave him a hard time , he took the extra time to make sure they were right. I look forward to my next service. Not many dealerships you can say that about. Parks Ford is always great. More