Parks Ford of Wesley Chapel

best experience I've had purchasing a new vehicle. Outstanding customer service from hector Rosina will buy again from parks ford thanks to hector. I'm sending my sister to buy a car from him as well. Outstanding customer service from hector Rosina will buy again from parks ford thanks to hector. I'm sending my sister to buy a car from him as well. Thanks I lovey new explorer More

Went into Parks Ford on Friday 14, 2014, with a letter from Parks Ford offering me $1750 or more on my 2012 Ford Edge. I wanted to know if this add was for a lease or purchase. I was never given info reg from Parks Ford offering me $1750 or more on my 2012 Ford Edge. I wanted to know if this add was for a lease or purchase. I was never given info regarding purching a Ford Escape, just leasing one. A sales person brought an Escape around the drive for me to drive, which i did an liked the car. After several hoursI with the sales person and Frank Lacey I found myself in the financial office. I was handed several documents, never a brake down of the numbers on the contract and I found myself leasing a Ford Escape SE. On the following day I returned to Parks Ford and wanted an explanation as to where my Xplan figures were indicated on the contract, the financil officer pointed a a number an said "HERE" that all!! On that Monday 17th I returned with a friend agin asking to explain the figures on the contract. At that time I was informed that the equity Ford Edge was used toward the downpayment ( without my agreement or knowledge) and the zero down, did not include the Escape SE, this was the dealers reason for taking my equity toward the lease (again without giving me an option regarding how much I wanted to put down if any) and they would not indicate where the monies from my Xplan were. After I left Parks Ford I received a call offering me a service plan for three yrs of the lease if that would make me happy!!! NO I AM NOT HAPPY, no one has the right to just take my equity and use it there way with out giving you an option, also I should had been informed prior to signing that the Zero Down was only on the Escape base model!!! I feel that I was used and the dealer bated and swithed the offer made to me. I would not recomend Parks Ford More

Really was a great experience, no one pressured us. James,Marco, and Paul were great. There was never any hassle, pressure, etc., the stuff that generally comes with buying a car. I absolutely love my James,Marco, and Paul were great. There was never any hassle, pressure, etc., the stuff that generally comes with buying a car. I absolutely love my car. I really cant say enough good things. I dont like to be pressired amd James just let me browse, was knowledgable, and put me right in the car I wanted. Thanks Parks Ford. More

I just purchased a used vehicle from Ricky Pritzlaff. From the time I made my initial enquiry on the internet until I drove off the lot the next day in my new Mustang, I must say it was the best buying e From the time I made my initial enquiry on the internet until I drove off the lot the next day in my new Mustang, I must say it was the best buying experience I've ever had. I've bought a lot of vehicles and I've always hated the process and I was dreading going again, but I really liked the Mustang I saw online and went to meet with Ricky. All I have to say about Ricky is, he's a very nice, professional guy, down to earth, no pressure at all, and made the whole experience a Great experience. He has restored my faith in Dealerships! The gentleman I dealt with for financing the vehicle was also really nice and made the experience a very good one. Thank you again Ricky for all of your help!! More

Of all of the Ford dealerships within Tampa Bay Parks Of all of the Ford dealerships within Tampa Bay Parks Ford (Heritage) of Wesley Chapel has been the most hassle free from time of product select Of all of the Ford dealerships within Tampa Bay Parks Ford (Heritage) of Wesley Chapel has been the most hassle free from time of product selection to the financial close. The service department is the best I have dealt with always willing to work with me on service items. I have purchased my third vehicle from Parks and only spent two hours on completing paperwork. I have never dealt with a dealership where the process is as smooth as it is with Parks. It has always been a joy working with the staff and several of the staff I have known since buying my Ford Ranger 14 years ago. I could not recommend a better dealership. More

It was later in the evening when we were able to arrive at the dealership to look at a used vehicle. My wife and I were treated very well and everyone acted as if we had all the time in the world to select at the dealership to look at a used vehicle. My wife and I were treated very well and everyone acted as if we had all the time in the world to select and purchase a vehicle. We were able to agree on a price that seemed fair. The sales staff put things into high gear to complete the transaction. Nice experience overall! More

Enjoyed the experience of working with such a knowledgeable individual who listened to what exactly I was looking for and was able to find the right truck, Thank you for making this an enjoyable knowledgeable individual who listened to what exactly I was looking for and was able to find the right truck, Thank you for making this an enjoyable experience. More

Wow, it was just a great experience, they were friendly and easy to deal with. I couldn't say one bad thing about this place at all. All the other dealerships may have more fanfare and silly gimmicks, thes and easy to deal with. I couldn't say one bad thing about this place at all. All the other dealerships may have more fanfare and silly gimmicks, these guys don't need it! You walk in and it feels very inviting and warm. You don't feel like you jumped into the Florida water during shark season like you do other places. This is how a dealership should operate, this is how customers should be treated and this is how everyone should get to purchase a vehicle! More

My wife Wanda and I are very pleased with your dealership My wife Wanda and I are very pleased with your dealership .The people working there were friendly and worked very hard to see we were happy with t My wife Wanda and I are very pleased with your dealership .The people working there were friendly and worked very hard to see we were happy with the deal they gave us. Barryn Carlton was very friendly and knew what he was doing and it's people like Barryn that make customers want to come back when we want another car. Carlos Gonzales and Marco Persach worked very hard to make everything come together to make the sale. Keep up the good work and your dealership will be full of return costomers. William & Wanda Theobald More

Very clean environment. The team members I worked with were very professional, educated about their product, and a pleasure to work with. They were exceptional. were very professional, educated about their product, and a pleasure to work with. They were exceptional. More