Parks Ford of Wesley Chapel

This is my second lease in a row there - it is the BEST. I cannot say enough good things about this dealership and the staff - this is how every car place should be. I cannot say enough good things about this dealership and the staff - this is how every car place should be. More

Great purchasing experience. Not high pressure. All of the paperwork was completed accurately and promptly. Details of the agreement were followed up on and completed. Detailed knowledge of the vehicle wa the paperwork was completed accurately and promptly. Details of the agreement were followed up on and completed. Detailed knowledge of the vehicle was very good and Will did what was necessary to complete the contract that day. More

We worked with Ricky Pritzlaff, and would recommend him wholeheartedly. He was extremely kind and personable. He was patient and friendly throughout the process. I typically walk away from car dealershi wholeheartedly. He was extremely kind and personable. He was patient and friendly throughout the process. I typically walk away from car dealerships irritated because the salesmen are so pushy, but Ricky was the opposite. Instead of making me feel like I "had to buy the car," he made everything I needed available to me and my husband and allowed us to become comfortable with this large purchase before I made our decision. Our experience with Ricky felt more like a meeting with an old friend than a high-pressure purchase. More

purchased my first ford at Parks. I have dealt with my share of car salesmen, however Javier Zamora was anything but the stereotype. He was very informative, low pressure and completely transparent. Ove share of car salesmen, however Javier Zamora was anything but the stereotype. He was very informative, low pressure and completely transparent. Overall, the deal was relatively painless and I would recommend speaking Parks again, especially Javier. Nick M. More

It was a very good experience. Nicole was the first person we met and we were very impressed. She is the one that made us want to go back and deal further with the dealership. As we met the others it w person we met and we were very impressed. She is the one that made us want to go back and deal further with the dealership. As we met the others it was a good experience also. More

Upon arrival at the dealership, greeted by vey friendly and enthusiastic Nicole Franklin. After introductions, proceeded to check out new inventory based upon my description of desired vehicle. Settled o and enthusiastic Nicole Franklin. After introductions, proceeded to check out new inventory based upon my description of desired vehicle. Settled on a new 2013 ruby red Ford Edge SEL SUV. Took for a test drive to check out new features. Well pleased with what I saw. Nicole was extremely knowledgable with the My Ford Touch system and demonstrated some of the features such voice commands. I was extremey pleased with her presentation. It was a very pleasant experience having her for sales consultant. At the completion of test drive, down to business to discuss sales price. After a couple of iterations, we still were not at the slling price to my liking. At this point, Nicole elaborated that I was purchasing a new vehicle that was to my liking,that the dealership has an excellent maintenance service staff, that I was close to the dealership fom my home for any future srvice needs, that she would be available to assist me as needed for any SYNC activity where I may lack expertise, and other points that escape this time. After another brief discussion, we were able to reach the selling price that the dealership and I were both satified. Marco signed off on the final number and Vincent Ippolito did the rest. Thanks to all for a really pleasant buying experience. More

Purchased 3 cars there.. This experience is my last there. The Finance Guy in back (not Paul or Frank they are great) was horrible. He never looked up at us just bluntley said you cant pay $600.00 a mo there. The Finance Guy in back (not Paul or Frank they are great) was horrible. He never looked up at us just bluntley said you cant pay $600.00 a month nothing I can do.. Well we have 2 cars financed now we bought there and was approved for 29,000.00 was trading in a SUV we pay $475.00 and from the start said we couldnt go over that, Figured we may have to go 500 because it was new. Not pleased with the overall service. When it was Heritage always had a pleasant experience. I always told everyone to go there not anymore!! To add George was great but disappointed that we spent 2 days there and said from the start what we could do and the end result was we wasted our weekend on this. More

The whole process was relatively easy. George was easy going and if we stopped by and he was busy, some one else was always willing to help rather than require us to wait. We had done some home work on p going and if we stopped by and he was busy, some one else was always willing to help rather than require us to wait. We had done some home work on pricing and it was graciously accepted, no haggling or picking things apart, not even on the trade in. We were comfortable with the whole process, and Paul made the paperwork as painless as possible. Great experience! More

Great experience. Would highly recommend Parks Ford dealership and especially salesman Wayne Dubois. He was very knowledgeable and friendly, not pushy. I went in thinking I wanted the Explorer, but ins dealership and especially salesman Wayne Dubois. He was very knowledgeable and friendly, not pushy. I went in thinking I wanted the Explorer, but instead left with the Edge Sport, definitely the right choice . Will shop at this dealership again. Thank you again Frank, Wayne, and Carlos. A very happy customer. Greg H. More

We have been customers of Parks Ford for several years buying/leasing several vehicles. Their customer service surpasses all other dealerships which is why Parks Ford is our main choice compared to others buying/leasing several vehicles. Their customer service surpasses all other dealerships which is why Parks Ford is our main choice compared to others that we have visited in the passing years. Wayne Dubois is extremely exceptional in going through the process of buying/trading our vehicle. We would highly recommend Wayne Dubois to our family and friends because he will serve them well in the process of buying/trading/leasing their vehicle with his personal attention to every detail not only before which matters a lot to us but during the process and after the purchase. His knowledge, professionalism, friendliness, patience and mainly making you feel like you are so important not only to him but to Parks Ford. Thank you Wayne for everything...we are so happy with our 2013 Edge. Wayne you are awesome and Parks Ford is fortunate to have you as part of their family. Wayne we sincerely appreciate you and look forward to seeing you again when our lease is up in a year. Duber has been sensational in his knowledge and professionalism while assisting all and any concerns we have about everything! And we mean everything!!! Thank you Duber for all you have done for us in the past, today and the we know you will be there for us in the future! And Carlos... how do we say thank you to Carlos for not only his financial knowledge but his humor....LOVE IT! Thank you Carlos for the many times you helped us!!! It means a lot to us! We have never felt this way at any other dealership we have gone to. Parks Ford treats you like family....and that is sincere because it is important to us. Where else do you go to shop or get service and they remember your name and greet you saying your name....wow that impressed us deeply! We have a leased vehicle that will be ending in a year and we will be looking at Wayne Dubois and Parks Ford for when that time comes. Thank you again!!!! More