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Parks Ford of Wesley Chapel
Wesley Chapel, FL
2,222 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,222 reviews
December 30, 2013
I am very disappointed with our experience at Parks Ford of Wesley Chapel. Our sales person Carlo seemed nice enough if not the most knowledgeable about the vehicles, and while Duber Garzon was a bit push of Wesley Chapel. Our sales person Carlo seemed nice enough if not the most knowledgeable about the vehicles, and while Duber Garzon was a bit push that is too be expected from a sales manager. What really truly has us annoyed is Carlos Gonzalez. We repeatedly mentioned that we had pre-approval from our credit union for a certain amount and that to obtain the best interest rate, we needed to have our closing at our credit union. He said he understood and that it was no problem. He said that some paperwork was necessary to for lack of better term to "CYA". That is somewhat understandable as well. But he ended up doing the closing himself by running out to our vehicle as we were leaving to have us sign "one more document." We also told him we were going to purchase an extended warranty through our credit union. However, because he processed the paperwork first which didn't include the warranty because we weren't doing it through the dealership, we now have no extended warranty on the used vehicle we purchased. He should be trained in how to deal with people who want or need to close with their credit union or bank. Also, this dealership, if it is going to be keeping people there for hours which they did, needs to put a snack machine where customers can get to it. We had to beg to be shown the mechanic's snack machine after being at the dealership for six plus hours. Never again. I'm not even sure that I will take it for its free servicing because I am so annoyed over this craziness. I was going to try to contact your customers service relations person, but when I tried to call all I got were robo-call options which did not include her. More
by Cynedra
Employees Worked With
Carlo, Duber Garzon, Carlos Gonzalez
December 30, 2013
Brett, Rick and the TEAM were extremely friendly and knowledgeable about the car I was interested it. They searched the data base and found what I wanted. The finance guy was very efficient with the p knowledgeable about the car I was interested it. They searched the data base and found what I wanted. The finance guy was very efficient with the paperwork and explanations. I had a very positive experience at Parks Ford!! Happy New Car and Happy New Year! Best Regards, Diane Wilson More
by DFE2014
Employees Worked With
Brett Rumford
December 28, 2013
From the minute we parked our car, Robert was on his way to greet us with his winning smile. He made the purchase easy and he was so honest with us about everything. He was very knowledgeable about all th to greet us with his winning smile. He made the purchase easy and he was so honest with us about everything. He was very knowledgeable about all the technology and VERY patient when trying to show us how to use the many features of the car. We would never hesitate to recommend him to our friends. More
by gtetreaultsr
Employees Worked With
Robert Vido
December 24, 2013
Very informative, patience, no pressure, answered all my questions. Nice experience. Followed up after the sale. Willing to work with me on pricing and discounts. questions. Nice experience. Followed up after the sale. Willing to work with me on pricing and discounts. More
by MsMarji
Employees Worked With
Marji McNeely
December 23, 2013
I am 71 years old and have traded and purchased new vehicles over the years. My experience with Parks Ford has been nothing but exemplary. Kevin and Shane were honest, courteous and knowledgeable ab vehicles over the years. My experience with Parks Ford has been nothing but exemplary. Kevin and Shane were honest, courteous and knowledgeable about their product. I appreciate all the time and patience both Kevin and shane spent with me while I determined my Ford truck was the right purchase. Thank you Kevin and the Parks Ford Team. More
by johnanjamie
December 23, 2013
Wayne was just the right guy to see to our needs. He helped us make a good deal and conducted himself very professionally with courteousness and appropriate information. I would and will recommend Wayne helped us make a good deal and conducted himself very professionally with courteousness and appropriate information. I would and will recommend Wayne to others. Thanks wayne Sincerely, Vern and Leslie Allen More
by Vernardo
December 19, 2013
In the world of car sales there is definitely a negative image for salesmen. Working with Robert and the team at Parks Ford of Wesley Chapel challenges that image. My wife and I had a great experience fro image for salesmen. Working with Robert and the team at Parks Ford of Wesley Chapel challenges that image. My wife and I had a great experience from top to bottom! Quite a difference from the experiences we have had at other dealerships in the area! We gave the ratings we did because we appreciate the customer service and transparency at Parks! More
by jstock128
Employees Worked With
Robert Vido
December 16, 2013
Was excellent, the service and attention of the employees that we work with and help us take our desicion. We felt comfortable and I the future that we need another car definitely we will consider going ba that we work with and help us take our desicion. We felt comfortable and I the future that we need another car definitely we will consider going back and buying another ford. More
by Alanignacio07
