Parks Ford of Wesley Chapel

We all know and have horror stories about car dealerships and at the top of the list is the SALES Rep! We'd rather have a root canal without the Novocain then to have to make a deal on a new vehicle. Of co and at the top of the list is the SALES Rep! We'd rather have a root canal without the Novocain then to have to make a deal on a new vehicle. Of course next to a house, this is one of the most expensive of the average person's purchases and should be a pleasant one. Well, I have been dealing with Parks (Heritage) Ford of Wesley Chapel and its various serves since 2002. Every experience has been a pleasant one. I have Never had even an inkling of a negative with the staff at this business. I can't say enough GOOD about this and previous experiences. Everyone is extremely helpful, pleasant, patient, fair and knowledgeable. When I say everyone, I am including all of the personnel in the background that the customer rarely sees. It takes a TEAM to make things happen and this dealership most certainly maintains that. I want to Thank You for my most recent new vehicle deal and all of the previous experiences. I'm loving my brand new red Focus! OK-off my soapbox! More

My visit with parks was great everyone was very helpful and very knowledgable, was not sure if i wanted to buy or not but when i was done i was the proud owner of o for fusion 2012 thank you so much for a and very knowledgable, was not sure if i wanted to buy or not but when i was done i was the proud owner of o for fusion 2012 thank you so much for a FANTASTIC experiance!!!!! More

I went in knowing what I wanted. We went over the options and the dealer found a version of the car I wanted and had it delivered to the dealership. The Ford X pricing made if very easy since there options and the dealer found a version of the car I wanted and had it delivered to the dealership. The Ford X pricing made if very easy since there really wasn't any negotiating. Overall a pleasant experience. More

I have always been skeptical of car dealerships. When I went to Parks Ford my battle armor was on and I was ready to deal with the price "haggling" games. To my surprise this place wasn't at all what I exp went to Parks Ford my battle armor was on and I was ready to deal with the price "haggling" games. To my surprise this place wasn't at all what I expected. The staff was so friendly and accommodating. Our salesman, Jimmy Dennis was so upfront and honest with us, and helped us find exactly what we were looking for within our price range. Had he been a "typical" pushy car salesman I would've left frustrated and unaccomplished. Instead, he was extremely nice, polite, and knowledgeable. He assisted us professionally, and then transitioned us over to Duber Garzon to finalize the paperwork. He too was personable and made us feel like he valued our business. I thoroughly enjoyed my car shopping experience today and I'm so glad I got to drive off the lot in the perfect car! More

Ron Garland was a pleasure to work with. the whole buying process was extremely easy going. All people we dealt with very friendly and courteous. process was extremely easy going. All people we dealt with very friendly and courteous. More

I have enjoyed the relationship our company has had with the Sales person Al Brooks. He has gone above and beyond the call on numerous occasions. the Sales person Al Brooks. He has gone above and beyond the call on numerous occasions. More

Having Alan Sarne as a service advisor makes taking care of your car a pleasure. His excellent customer service is the reason I have been a loyal customer for over 9 years. of your car a pleasure. His excellent customer service is the reason I have been a loyal customer for over 9 years. More

Will was excellent to work with. He was very friendly, professional and fair. He took the time to show me multiple options to be sure I made the right choice for me. I am very pleased with my experience a professional and fair. He took the time to show me multiple options to be sure I made the right choice for me. I am very pleased with my experience and will recommend Will and Parks Ford to others. Paul was great on the financing side as well. Easy going and great sense of humor. Very clear and up front on all available options. More

Ricky did a great job working with me to make the process simple and easy. He worked with me to make the process easy and spent very little time at the dealership. simple and easy. He worked with me to make the process easy and spent very little time at the dealership. More

This was one of the best experiences I have had purchasing a vehicle. We were able to go through the used car department with the sales person, after not liking the vehicle we went there to see. purchasing a vehicle. We were able to go through the used car department with the sales person, after not liking the vehicle we went there to see. He was patient and helped us find something in our budget that we liked and the purchase was seamless. There was no back and forth with the manager, we made our offer and it was accepted. We were happy and the transaction went quickly. I'd recommend Parks Ford to anyone. More