Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parks Ford of Wesley Chapel
Wesley Chapel, FL
1,946 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,946 reviews
February 14, 2012
I started purchasing at this dealership in 2004 when I moved to Tampa. Well, after many referrals later, my referrals and I have purchased and serviced over 25 vehicles. If that doesn't speak volumes, I moved to Tampa. Well, after many referrals later, my referrals and I have purchased and serviced over 25 vehicles. If that doesn't speak volumes, I don't know what does. Yesterday, we brought home a new 2012 Explorer...the perfect Valentine's gift for my wife. She loves it! What I love, is of course the vehicle(s), but also the working relationship of the best sales consultant ever, Frank Lacey. He and his GM, Rich Dearborn, make the car buying experience a pleasurable one. As far as the service department, it is top notch with the team of Alan Sarne & Bob Weinstock. When it comes to service, they are the best in the business! In my mind, my friends and family will think of one place and one place only when in need of purchasing a car or truck. That place is Park's Ford! Take it from me, ask for Frank! More
by PaulLeasesAlot
Helpful February 10, 2012
My Ford F150 is the second vehicle I have purchased from this dealer. Both deals were very good and we have been very satisfied with the purchases. The first was a Freestare van that we had for 6 years. T this dealer. Both deals were very good and we have been very satisfied with the purchases. The first was a Freestare van that we had for 6 years. The service over the years was exceptional and the service rep that I worked with, Alen Sarne always took care of every thing that I needed. I feel very confident that I will have the same experienc with my new F150. The sales rep that we worked with, Frank Lacey, was very good at explaining the F150 to us and was a big help in making our decision to buy the F150. I would most certainly recommend this dealership. More
by WBWJr
February 10, 2012
I brought my mother's Ford Freestar into the dealer for an oil change and because it was running rough in the latter part of December. The service department misdiagnosed the problem, and almost left me s an oil change and because it was running rough in the latter part of December. The service department misdiagnosed the problem, and almost left me stranded on the road when the problem wasn't fixed. I brought the vehicle back and had the problem fixed. The next day, at work, the car wouldn't start when it was time for me to go home. I had to get someone to jump start it and I took it home. It would not start again. I called the service department, and Brent told me to get someone to get it started and bring it up there. Since I was a little upset, I told him he could send someone to jump start it. He agreed to a date and time, and promised to call me the day before to confirm. I never got a call and no one showed up. After paying someone on my own to jump start the car, I brought it in. Brent told me he tried to call me (he had my mother's old phone number in the system). Well, he didn't. I have my mother's phone (she is deceased). No one called either the day to confirm or the day he was supposed to show up. Turns out that the battery was bad. Fine. I bought a new battery. I got home with the car. Later that day I went out to use it to go to the grocery store. NONE of the electronic doors or lift gates were functioning. I took another trip to the dealer the next day and was told that they "cleared" a code, and now the doors were functioning. They want to charge me $100 an hour until they find the short that is somewhere in the system causing the problem. The car is a 2005, and isn't worth a terrible lot. I'm not going to keep throwing money at it. My main frustration is that before I fixed the car the first time, I asked for a price of what they would offer me. They offered my $4000. I have now put in almost another $2000 in repairs, and yesterday they offered me $3300. It's been less than 2 months since the first offer, I've fixed what they would have had to fix to sell it and there is only maybe another 500 miles on it since they offered the $4000. Having researched this vehicle on the internet, and because of the trouble that I have had with this dealership, I would like someone to call me and make a fair offer on this vehicle. I'm thinking more like $8000. 2005 Ford Freestar, less than 76,500 miles on it. More
by kspaulding1970
Employees Worked With
Brent, Alan
February 10, 2012
We had a great experience with Parks Ford. They worked with us on everything, and we got a great car to boot. Rick Pritzlaff was wonderful to work with and very easy going. I never felt pressured at all. with us on everything, and we got a great car to boot. Rick Pritzlaff was wonderful to work with and very easy going. I never felt pressured at all. Duber Garzon helped us get our financing in order and worked with us on everything. We were lucky to work with him. Will Bozeman was easy to work with. We had to drive up from St Petersburg, got caught in rush hour traffic, and we arrived really late. He was super patient with us and stayed late with no problem. This purchase was definitely worth the drive! Thanks! And we're really happy with our Taurus X! More
by KellyO
Employees Worked With
Ricky Pritzlaff, Duber Garzon, Will Bozeman, Duber Garzon
February 10, 2012
I have been a service customer of this dealership for the last 5 years. I used to bounce around to whichever dealership was near my travels when I need service, but not any more. This dealerships service dep last 5 years. I used to bounce around to whichever dealership was near my travels when I need service, but not any more. This dealerships service department, and my service consultant Alan have treated me so well, and so fairly, that they do all my service. The necessary repairs, and prices are explained in advance, and I've never experienced any surprise repairs, or add on charges. When I have a question or concerns and I'm on the road, I call Alan, or if he's not in, someone else from service listens and advises me on what I need to do. Today I came in for a major sevice, Alan jumped right on it, they gave me a rental and the car/truck was in and out about 20 minutes earlier than estimated. More
by Ron Barreto
Employees Worked With
Alan Sarne, Alan Sarne
February 07, 2012
Over the years we havebought probably 20 vehicles from Al.We trust Al & the Ford/Lincoln/Mercury products so much we don't shop anywhere else. Al.We trust Al & the Ford/Lincoln/Mercury products so much we don't shop anywhere else. More
by philipwgray
February 07, 2012
Dear Dealership Owner, Since 1970 I have owned 9 Ford Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very satisfied. Last week I(with my wife) purchased a 2012 Fiesta. Our decision to trade that day was totally influenced by the knowledgeable salemanship and the internet communication by Will Bozeman. Also we would give honorable mention to Duber Garzon (Business Manager).We appreciated his friendly,expert no hassle credit research and arrangement. My wife and I will certainly reccommend this sales team at Parks Ford. My wife has already received several positive parking lot comments about our "Cute Little Fiesta". Thanks again, Lamont/Nancy Richardson More
by montej62
Employees Worked With
Will Bozeman/Duber Garzon, Duber Garzon, Will Bozeman
February 07, 2012
Great customer service!! Salesman was great but the finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all the way around!! More
by pittsteal
Employees Worked With
paul stokes, Paul Stokes
February 07, 2012
I have always been pleased to work with Frank Lacey....my husband and my son have also purchased vehicles from him and were also complimentary. Frank is courteous, conscientious, and does not push the sale. husband and my son have also purchased vehicles from him and were also complimentary. Frank is courteous, conscientious, and does not push the sale. He is realistic about finances and he does as much "prep" work as possible through phone calls, e-mail, etc. This saves time because when the appointment arrives, we all have had time to think about what we want, what is available, and what to expect about the financial aspect. He always answers responds promptly to phone calls / e-mails. Frank Lacey is definitely an asset to the dealership. More
by lynnsanann
February 06, 2012
We had no idea we would be leaving the dealership with a different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with th different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with this dealership previously. They are a great bunch of people. More
by mimiball164
Employees Worked With
Kevin Butcher
