Parks Ford of Wesley Chapel

The customer service was superb.Everything was done in a timely manner.Attention was given to every detail and I would defintely go back there.I would recommend them to my friends. timely manner.Attention was given to every detail and I would defintely go back there.I would recommend them to my friends. More

The Sales rep David Bonsey was excellent - as well as the whole sales team. He listened to my needs and worked to help me get my needs met without being a pushy stereotypical car salesman. Everyone at the whole sales team. He listened to my needs and worked to help me get my needs met without being a pushy stereotypical car salesman. Everyone at the dealership was outstanding. Even though I had a more cost effective deal at Toyota I came back to purchase here as I felt more comfortable with the Parks team. Definitely would recommend Parks - as well as I probably will be back next year to buy a car for my other daughter. More

Will Bozeman and Carlos Gonzalez are a class act through and through. This was my second and probably not my last purchase from Parks, formerly Heritage Ford. The name has changed but the level of commitmen and through. This was my second and probably not my last purchase from Parks, formerly Heritage Ford. The name has changed but the level of commitment to customer satisfaction remain the same. Will Bozeman made up for a couple of initial communication hiccups with exceptional and above and beyond customer service during and after the sale, and Carlos went out of his way to save me some cash with my tags. My daughter is more than happy with her graduation present! I still owe you guys some lunch! I haven’t forgotten about you. ? Cheers, Ric Sochor Brandon FL More

Frank Lacey and George Dybowski were courteous and professional throughout our truck purchase and worked to answer all of our questions and concerns. Frank and George earned our business through their professional throughout our truck purchase and worked to answer all of our questions and concerns. Frank and George earned our business through their commitment to customer service and product knowledge. Our experience at the dealership was much more enjoyable than at other dealerships. More

I have been thinking of getting a new car was not really sure if I wanted to or not. Stoped by Parks Ford just to look. A very nice gentalman stop us and asked if we needed help, he said i dont work here bu sure if I wanted to or not. Stoped by Parks Ford just to look. A very nice gentalman stop us and asked if we needed help, he said i dont work here but I'll get you some one. He didnot not even make it to the door and a young man came out and asked if we needed help. His name is Ken Basteiro. We told him what I was looking for and started showing us the cars. After a while we meet Frank Lacey he joined in the conversation. Lastly was Carlos Gonzalez . I rated this dealership high because the staff are very knowledgeable, very helpful,they work with you to get you what you want . I will by my next new car here also. Thank You very much for taking such good care of me. Valarie Erminelli More

After seeing my newly purchased vehicle online I called Parks Ford and within minutes I had already received a lower quote on the vehicle. Upon arriving at the dealership I was greeted by Dorian Sinclair Parks Ford and within minutes I had already received a lower quote on the vehicle. Upon arriving at the dealership I was greeted by Dorian Sinclair and was immediately taken care of with excellent care. Working with Mr. Sinclair was fast and hassle free, at no point did I feel I was being pushed or rushed into buying the vehicle which has been my past experience with dealerships. I sincerely thank everyone at Parks Ford for their exceptional performance in processing my purchase. More

When we started "car shopping" recently we immediately thought of the Ford dealership at Wesley Chapel as we purchased there before in 2004 and found the experience then to be a very pleasant immediately thought of the Ford dealership at Wesley Chapel as we purchased there before in 2004 and found the experience then to be a very pleasant one. Having had Ford products in the past and being very well pleased with them, we went first to Parks Ford, but with open minds, as we wanted to check out all dealerships in the area. Upon our arrival, we found George met us and we found him to be very friendly, knowledgeable, and ready to help us in every way. He spent more than ample time with us, took us on a test drive and was everything we could want a salesperson to be. We also met and talked with Frank and found him to be very pleasant to work with. We left Parks, checked out a few other dealerships, but didn't find any other that measured up to Parks. We were not as happy with their products nor their salesmen and going back to Parks was our choice. We worked not only with George and Frank when we returned, but spent some time with Steve, whom we found to be a very nice young man, personable and ready to answer any questions we had. We would highly recommend George, Steve, Frank and Parks Ford to anyone in the market for a new vehicle. Yours truly, Dianne and Robert Cursey More

I had such a great experience at Park Ford dealership in Wesley Chapel...I was greeted by Will Smith who was a pleasure to deal with. He is so personable and made sure I knew what was going on with my car Wesley Chapel...I was greeted by Will Smith who was a pleasure to deal with. He is so personable and made sure I knew what was going on with my car the entire time I was there.It was probably the best experience I have had when dealing with a service department at a dealership! More

From the moment we walked in we felt as if we had VIP treatment. We were immediately put in contact with someone to help us given water and sat down so we could go over what we may qualify for. Everyone treatment. We were immediately put in contact with someone to help us given water and sat down so we could go over what we may qualify for. Everyone was so detailed and really explained everything we could need. I didn't leave with my new car confused I really felt like I could understand everything. This dealership has an amazing sales staff David was amazing! More