Parks Ford of Wesley Chapel

Our experiences with Parks Ford are wonderful, Our service Advisor makes it great, John Kidd is so knowledgeable and so very nice and informs us about everything, John is a great asset to your company service Advisor makes it great, John Kidd is so knowledgeable and so very nice and informs us about everything, John is a great asset to your company,Thank you John, look forward to seeing you next visit. Doreen K More

My experience with Parks Ford at Wesley Chapel. From initial contact online to their delivery of vehicle to my home (a 50-minute drive), it was top notch. Internet sales person Greg was superb - wa From initial contact online to their delivery of vehicle to my home (a 50-minute drive), it was top notch. Internet sales person Greg was superb - walked me through the process and kept me informed every step. They exceeded my expectations. More

The service department at Parks Ford is deceptive and predatory. If I could give them zero stars, I would. I took my car in for service, and the repair estimate was $189 on the intake form. They had m predatory. If I could give them zero stars, I would. I took my car in for service, and the repair estimate was $189 on the intake form. They had me sign the intake form which stated that I didn't need a written estimate if REPAIRS did not exceed $469. I was then told that repairs would be over $1000, and when I asked about the parts and labor breakdown, I was told the part was over $500; I found the same MotorCraft (Ford) part at an auto parts store for $162. Then I was told that replacing that part might not fix the problem and an additional $1300 repair would be necessary. Needless to say, I did not have them do the repairs. Also, they informed me that the so-called diagnostics charge would not be included in the total repair costs, although there was NOTHING in the intake form that disclosed the separate diagnostic costs; it only showed estimate of REPAIRS. Do NOT use this dealership for service. They are not trust-worthy More

Amazing customer service. Ryan was straight forward and Justin our finance guy made everything work in everyone’s favor. Ryan was straight forward and Justin our finance guy made everything work in everyone’s favor. More

That’s the easiest deal I have ever had in my life. I’m very grateful for the assistance I’m very grateful for the assistance More

No pressure approach. Friendly service. I will refer anyone that interested in a used car. Friendly service. I will refer anyone that interested in a used car. More

This holiday season has been a whirlwind and it has taken me far too long to get this written up, but I truly have to commend Parks Ford of Wesley Chapel, and the following gentlemen, for their remarkable cu me far too long to get this written up, but I truly have to commend Parks Ford of Wesley Chapel, and the following gentlemen, for their remarkable customer service, attention to detail, willingness to collaborate, their professionalism, and finally for going above and beyond to make my “white Christmas” happen. To Shane Norsworthy, who remotely helped me, I thank you for going above and beyond to connect me to Frank Lacey, who spent numerous hours to find me the right vehicle. Once we found it, mind you, all of this was between the evening of December 23rd to early afternoon on Christmas Eve, Tony Melucci was able to squeeze me into his very busy schedule on Christmas Eve, both telephonically and via e-mail, to go over the finances of acquiring the vehicle. Enter Rich Jodway, who blew my mind, finalized everything and actually delivered the vehicle to my very door! I was shocked! He said he was “taking it around to me,” and I said I was not at the dealership. His response was to clarify that he was actually driving it to my home, and would drive off in my trade. I am still astonished. I did not think I was going to be able to do this as I was very busy on Christmas Eve and unable to make it to the dealership. These gentlemen wanted to make a sale, and so they did. Parks Ford was willing to work with me, and went truly above and beyond. All the individuals who I mentioned were amicable, professional, and dedicated. Thank you so much! My family and I were able to drive to the mountains in comfort and style in my brand new white Explorer, courtesy of these remarkable gentlemen. We had a beautiful Christmas. More

I absolutely love Parks Ford. I bought my 2020 Ford Max Expedition in 2020 and have had all my service done with Ford. This last service was amazing. Cynthia Kraner was the best I bought my 2020 Ford Max Expedition in 2020 and have had all my service done with Ford. This last service was amazing. Cynthia Kraner was the best ever. Took care of my and my Evaa.. thank you for your excellent service and taking care of us. More

Best dealer ever. Love Parks Ford. Always take care of my Evaa 2020 Ford Max Expedition Love Parks Ford. Always take care of my Evaa 2020 Ford Max Expedition More

I just bought a 2022 Ford Escape, SEL with Rich Jodway. He has sold me 4 cars and is the only reason I keep going back. He goes above and beyond for his customers. Frank, the new car manager is great too. He has sold me 4 cars and is the only reason I keep going back. He goes above and beyond for his customers. Frank, the new car manager is great too. We also enjoyed working with Kamal in finance. More