Parks Ford of Wesley Chapel

Will Smith in the service Department is the best. He is a man of his word. Will went out of his way to get my truck serviced and get me back on the road. Thanks Mr. Smith man of his word. Will went out of his way to get my truck serviced and get me back on the road. Thanks Mr. Smith More

Tanner was a great help and really made our buying experience easy and simple. If we had to do it again we wouldn’t do it any different. experience easy and simple. If we had to do it again we wouldn’t do it any different. More

Honestly, the experience could not have been better and easier. Got a great deal and Tanner Gotkepe offered great service with zero pressure. The dealership is the nicest and cleanest that I've ever seen. easier. Got a great deal and Tanner Gotkepe offered great service with zero pressure. The dealership is the nicest and cleanest that I've ever seen. My wife and I are very glad we chose Parks Ford. More

On 9/30/2020 I purchased a CPO - 2019 F150 Lariat with 11k miles from Parks Ford of Wesley Chapel. 3 days after taking it home, I received 3 malfunction indicator lamp errors. 1. The engine control sy 11k miles from Parks Ford of Wesley Chapel. 3 days after taking it home, I received 3 malfunction indicator lamp errors. 1. The engine control system has detected an improper connection/installation of the engine crankcase hoses and sealing items. 2. The powertrain control system has detected that it is unable to fully open or close the lower active grille shutters. 3. The powertrain control system has detected that it is unable to fully open or close the upper active grille shutters. On 10/5/2020 I scheduled a maintenance inspection with Greenway Ford (Orlando) who promptly told me error #1 was due to an aftermarket air intake on the truck and to contact the dealership where I purchased the truck. Greenway Ford cleared the check engine light, but instructed that they will return. The 3 malfunction indicator lamp errors returned exactly 3 days later. Same day, 10/5/2020, I called Parks Ford of Wesley Chapel and spoke with the used car sales manager, "Gene". I explained to Gene what the issue was and he stated he would need to talk to the Service Dept. and would give me a call back. Gene called back a little later asking for the code pulled by Greenway Ford, P04DB and stated he would call me back in a day or 2 after talking again with the Service Dept. I did not received a call back. I called back on 10/8/2020 and Gene apologized for not calling back. I fully understand, things are pretty busy around the shop. After talking with Gene, he stated that he would see if the Service Dept. had the equipment to put my vehicle back to OEM spec., if they could not fix the errors. I still have not heard back. As for errors #2 and #3 (upper and lower active grill shutters), I got down and looked underneath the grille and all of the shutters are missing from the lower unit and there is no upper unit installed. This is a certified pre-owned vehicle with missing and aftermarket parts. Is this not a part of the CPO inspection? Sorry for the long read and thank you for your time. More

Courteous and professional staff lLarge inventory to choose from. The entire staff was friendly extremely knowledgeable on their products and services they were the best choose from. The entire staff was friendly extremely knowledgeable on their products and services they were the best More

I was recently in the market for a new 2020 Ford Fusion and after looking at Parks Ford of Wesley Chapel's inventory online, I reached out to George Dybowski in the internet sales dept. George was very hel and after looking at Parks Ford of Wesley Chapel's inventory online, I reached out to George Dybowski in the internet sales dept. George was very helpful and put me in contact with Tanner Goktepe. Tanner was awesome and the buying experience was very easy and straightforward! Vincent Ippolito in Finance was also great to work with! Overall the entire experience was stress free...I highly recommend Parks Ford of Wesley Chapel! More

I visited Parks Ford in Wesley Chapel for inspection and work a Ford Safety Recall. My appointment was right on time, the waiting area was safely spaced for customers, and Justin Laquerre, my service rep, p work a Ford Safety Recall. My appointment was right on time, the waiting area was safely spaced for customers, and Justin Laquerre, my service rep, performed perfectly. More

Great service and wonderful staff !! Tanner Goktepe and Vincent made this a breeze and really helped us get the deal we were looking for, I’ll def be back!!! Vincent made this a breeze and really helped us get the deal we were looking for, I’ll def be back!!! More

Today my Family and I got to walk away with a 2020 Ford Edge. Thanks to Vincent and Tanner. Great customer service and the entire time both of them always kept a positive attitude. Edge. Thanks to Vincent and Tanner. Great customer service and the entire time both of them always kept a positive attitude. More

I had a great experience buying my new Ranger. Was very happy with Tanner Goktepe. He brought the truck to my house for me to view, with the pandemic being in full swing. The whole purchase process was eas happy with Tanner Goktepe. He brought the truck to my house for me to view, with the pandemic being in full swing. The whole purchase process was easy and got done pretty quickly. More