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Parks Ford of Wesley Chapel
Wesley Chapel, FL
2,225 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
April 06, 2019
this is about our salesman. chaz was our salsman and he knew what he was talking about.he helped us to make our decision and treated us with respect.I would use him again thank y chaz was our salsman and he knew what he was talking about.he helped us to make our decision and treated us with respect.I would use him again thank you chaz. More
by buckshot
Employees Worked With
chaz massaro. this salsman did a great job.he was very profesional
March 12, 2019
The best I purchased a expedition max last summer with the help from Josh Holman. On March the 11th, Josh showed us once again that he is a great sales guy. He I purchased a expedition max last summer with the help from Josh Holman. On March the 11th, Josh showed us once again that he is a great sales guy. He helped us find and purchase the perfect car for our daughter. It was exactly what she wanted and perfectly in our price range. Overall great experience! More
by CMcLeod
Employees Worked With
Josh Holman
March 01, 2019
Service department and management Social department removed all my reviews from their FB page. The page is screened and I am blocked from commenting or leaving reviews. Zero stars!! Wo Social department removed all my reviews from their FB page. The page is screened and I am blocked from commenting or leaving reviews. Zero stars!! Worst service department of all my life. Vehicle under warranty brought in for AC issue. Service said it was fine but the compressor was cycling. Bring it back out of warranty and all of a sudden they find it yet I have to pay. ****do not go to Parks Ford**** They say manufacture defect yet it’s not covered?? They knew it all along. Brand new Ford blowing hot air for 3 years and now they find it. So pissed. ******* Had to pay $100 due to service techs that are unable to identify an issue/lack of training!! Hopefully Parks Ford does the right thing and refunds the money!! ****** More
by ParksNoMore
February 28, 2019
Excellent Service I have been using Parks Ford for over 5 years and have had excellent care from Salesmanship to Service Center, I just leased a new vehicle with t I have been using Parks Ford for over 5 years and have had excellent care from Salesmanship to Service Center, I just leased a new vehicle with the help of Trevaris Glass. He showed great concern for my needs, was extremely knowledgeable about the product, and went above and beyond to be sure I was comfortable with my decision. He listened to me, he was very patient, and had a very pleasant personality, I walked out to my new leased car feeling Trevaris would be helpful to me if I had any problem in the future. Now that is what I call a good, sharp salesman, and Parks Ford a good place to do business. More
by Moe M
Employees Worked With
Trevaris Glass
February 28, 2019
Will Smith is THE Best! We have owned a Ford vehicle since 2011. We trust Will Smith with the servicing of our vehicles. He has such a welcoming smile, and is always friend We have owned a Ford vehicle since 2011. We trust Will Smith with the servicing of our vehicles. He has such a welcoming smile, and is always friendly and helpful whenever a need arises. More
by KrisA
Employees Worked With
Will Smith
February 22, 2019
Superb Service Henry Bonilla, Chaz Massaro, and Duber Garzon made our deal happen from start to finish! Smooth process, great vehicle and good negotiations! We were Henry Bonilla, Chaz Massaro, and Duber Garzon made our deal happen from start to finish! Smooth process, great vehicle and good negotiations! We were very pleased! More
by Diane/Paul
Employees Worked With
Duber Garzon
February 16, 2019
Sold me a damaged car as new Paid cash for a 2019 GT last week. Was doing my daily inspection on the 2nd day we had it home and found two manufacturers defects. One, there is abou Paid cash for a 2019 GT last week. Was doing my daily inspection on the 2nd day we had it home and found two manufacturers defects. One, there is about an inch space between the headlight and bumper exposing the internal components, second the grey calipers had white corrosion on all of them (like acid had been leaked on them). Took the car in 5 days ago and they said headlight would be done before end of day and Calipers had to be ordered. Remember, this is a BRAND NEW CAR, then I get a call that they dont have the knowledge or tools to fix the headlight so the car needs to go to the body shop but it was being rushed over. Two days later, I get a call that the car is back but they repaired the wrong thing and headlight still has spacing. What the xxxx did they fix and why so many things wrong with a brand new car? This is the most unbeleivable thing I have ever been through when buying something new. Oh, and the people "at the right pay grade" to answer certain questions NEVER CALL BACK. I have asked for a full refund or new car, they still have the car I own and are ignoring me. More
by JamieSalum
Employees Worked With
Tony Rabbat and Donna
February 10, 2019
Amazing Customer Service We recently purchased a used car from Parks Ford. Our total experience was amazing, from the negotiation to service. Every person we met was customer We recently purchased a used car from Parks Ford. Our total experience was amazing, from the negotiation to service. Every person we met was customer service oriented. We especially want to thank Shane Norsworthy, Genl Sales Mgr and our salesperson, Chaz Massaro. They were both exceptional to deal with and made you feel at home and comfortable. They were both very professional. We also dealt wiht Donna Grenke in customer service and Joseph Howard the service advisor. The were also exceptional to deal with. We are very pleased with our purchase, and especially with these Park employees who were above all in service. We have never encountered such professional courtesy and outstanding service. If you are in the market for a New or Used vehicle, make sure you see these people. You will be pleasantly surprised. More
by MustangPA
Employees Worked With
Shane Norsworthy, Chaz Massaro, Donna Grenke, Joseph Howard, Brett Rumford
January 24, 2019
Excellent Customer Service and Satisfaction Purchased my Mustang in 2014 and have had it serviced at Parks since new. My service advisor has been Ricky Rodriguez from day one. He has always disp Purchased my Mustang in 2014 and have had it serviced at Parks since new. My service advisor has been Ricky Rodriguez from day one. He has always displayed true professionalism and caring for the customer. There has never once been a problem with the service performed on the vehicle . it has always been a seamless process , ready for pick up when promised and the work completed as promised. Would not consider taking my vehicle any place else. More
by frahan
Employees Worked With
December 09, 2018
Worst Ford dealer ever Do not go there Beware, they tried to fix things on my car that were not broken and wanted to charge me Four time the true cost. I will never go there again. The da Beware, they tried to fix things on my car that were not broken and wanted to charge me Four time the true cost. I will never go there again. The damage things and ask you to pay. Very bad More
by Fadi
